THIS REVIEW IS FOR THE RESTAURANT and not the hotel - I dint live here to comment but I did go to have food there.
We went there with frends and family. The whole restaurant was empty and it was just 5 of us in there. We told the waitress that we needed fried chicken to go before anything else and also ordered soups and spring rolls to start, the waitress who looked quite sane took the order and we were eagerly waiting for everything. 5 mins after she came back and said that they didnt have spring rolls so we said ok no problem can we get garlic bread and one of my friends asked for ginger ale, she came back after another 5 minutes and said they didnt have french onion soup that we asked for - We are annoyed right and waiting for the to go.
after 30 minutes of us sitting there she comes and tells us that they dont have ginger ale, friend chicken or anything that we asked for until now and we are like what? But we were on vacation so didnt want to spoil the mood and we ordered some pasta and changed the chicken with another kind and she said shes gona get eveyrthing soon. We ordered 3 veggie pasta and she got 4 pastas none of which were veggies and the chicken which was supposed to come first came at the last.
We had the chef come and appologize and make it up for us and the chef was very good and helpful so all points to him.
But if you are planning to eat at this place please rather drink some water and go to sleep as the customer service is bad and the food sucks.
The worst thing was there were flies in the hotel and one of the flies went in to my glass, My phone has a pictures and I cant upload it now but I will try and post this review now and post the picture later on.
Also its important that I mention this, even though I didnt live here I took liberty to walk around and I saw they had a small pool which was full of waste and I think i even saw fungus in some places.
Nothing against the place I just had such a bad experience please DO NOT DINE HERE....... RATHER THORW THE MONEY IN WATER than giving it to them... DO NOT DINEEEEEEEEEEEEEEEEEEE
Hope this saves some of your time.
- Official Description (provided by the hotel):
- The newest hotel on Cayman Brac, Opened June 2009. Located on salt water pond across from the ocean. Decorated in Caribbean Summer Cottage style. Flat screen TV w/ cable & iHome unit in rooms. HD Satellite TV and large projection screen at The Bar. Excellant F&B quality. 27-seat Executive Board Room ... more less
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- Also Known As:
- The Alexander Hotel Cayman Brac, Cayman Islands