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“beautiful and thoughtful hotel” 4 of 5 stars
Review of Ritz-Carlton Grand Cayman

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Ritz-Carlton Grand Cayman
5.0 of 5 Resort   |   PO Box 32348, Seven Mile Beach, Grand Cayman   |  
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Asheville, North Carolina
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“beautiful and thoughtful hotel”
4 of 5 stars Reviewed June 25, 2013

wonderful service, beautiful beach. nice restaurants- but in grand cayman, its all good!
best place on the island. family friendly, couples, groups etc., all are well attended and cared for here. the best rooms are ocean view, top levels in the center off the pool.

Room Tip: 6 or 7th floor, beach view, 20's and 30's for room number
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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Cleveland, Ohio
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 24, 2013

I'm sure this place is even more beautiful now than ever. Service is done the "Ritz" way. The food presentations were excellent. The beach is the best on the island. It is perfectly maincured and more beautiful than the actual beach itself.
Bring plenty of money to enjoy all the amenities they have to offer.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

Beautiful property & outstanding service. Would recommend & definitely go back!
We enjoyed the pool, beach, recreational activities & loved the beautiful water!! Restaurants were also good. Entertainment in bar was fun! The Ritz Carlton Grand Cayman is an exceptional resort & highly recommended.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 23, 2013

This was my second time staying at the Ritz-Grand Cayman. It still is simply a wonderful hotel. We stayed on the concierge floor which I highly recommend as there are food presentations throughout the day. As I am usually up first, its nice to not have the wait for the family for breakfast. I walked down to the club lounge and enjoyed their spread with everything from muffins to lox to frittata.
The pool is quite large and never got crowded during my stay. The beach is of course what most people come for and there are wonderful lounge chairs laid out with adjustable sun shades. These chairs were much higher quality than the westin down the beach.
Staff went out of their way to greet us and assist at every turn. My wife got prompt service around the pool with drinks and food. The concierge made several reservations for us for dinner and fishing.
We did not eat at any restaurants at the hotel but did have some wonderful samplings from each at the club lounge. I rented a car from Andy's and as I used it every day, I would recommend doing so. While there are several restaurants within walking distance(Edoardo's was great), many others such as Cracked Conch or La Dolce Vita where we watched some great sunsets are a drive.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2013

If you come to Grand Cayman, this is the hot spot. It is worth the extra money because the beach is the nicest (must be combed regularly) and there is pool and beach service. The other hotels are pretty nice (particularly the Caribbean Club), but the pool there is subpar and the vibe is not very lively. Do not consider any place else if you are coming to this beautiful island...

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed June 21, 2013

The Ritz Carlton Grand Cayman is incredible. Everyone we met was so nice and accommodating from the bell hops to the general manager. During our stay we were invited to a manager's reception where we enjoyed wine & met several of the staff at the hotel. Each person seemed happy to be there (who wouldn't!) and it showed in their pleasant attitudes.

We stayed on the concierge floor and had a wonderful ocean view. I debated about resort vs. ocean view & having seen both I would definitely say try for the ocean side. The concierge floor was absolutely worth it. We were personally greeted by Abdul &/or Collin each morning asking if there was anything they could do for us. They were happy to make reservations, print out boarding passes, etc. There were several food servings each day and unlimited beverages. Our favorite food presentation was breakfast. I loved the bagels and lox while my husband said the oatmeal (with toppings) was the best he has ever had. There was also a hot egg dish (eggs benedict, frittata....) bacon, sausage, potatoes, fruit and pastries (the chocolate croissants were yummy). Lunch had a few choices usually a hot soup, a couple of sandwiches to choose from (chicken salad, salmon, tuna, mozzarella....), salads (lettuce et al, cous cous, potato...), dips (guacamole, onion, eggplant) and a few other choices. Every afternoon there were delicious macaroons and cookies. At night there were heavy hors d'ourves from one of the in-house restaurants. And finally a dessert spread at night. I would say you could eat all your meals here except dinner. Although if you go here before a dinner reservation, you would certainly order less at the restaurant. We loved being able to walk in the concierge floor, immediately get food, find a quiet table and have a little while to chill. It was a very relaxing atmosphere. We loved their cappuccino/espresso machine. It was simple to use and put out excellent beverages. I priced one when I got home but 8k is a bit much for our personal use! A special shout out to Abdul & Collin they were so friendly and kind. They really made us feel very welcomed. One morning neither guy was working and you could feel the difference in the club - it felt impersonal. They are true gems.

Our room was nice. I was glad to hear they were completely switching out the bedding, carpet, etc. It is time. I'm not sure how I will like the new modern feel vs. beachy. I'm of the mind if you are at the beach it's nice to have ceiling fans, bright walls, and beachy decor. I was told they are going to a more grey color scheme with an Asian feel. Hmmmm.

The location of the hotel is super. You are right on 7 mile beach which in our opinion is where you want to be. We saw the beach at other locations on the island and none were as nice as 7 mile. The hotel has swim hammocks, floating beds and tables & chairs in the water right in front of the property. It's key to get to chairs early in the morning if you want to be in the front by the water. Down the beach to the right is "Governor's Reef" which is a great snorkeling spot. Also the 2 stops on Captain Marvin's sting ray tour (highly recommend) are great for seeing fish. The resort fee includes free wi fi and the use of sailboats, paddle boards, kayaks, a water trike and snorkeling equipment. We passed a place down the beach & they were charging $40 per hour for 1 paddle board. At the Ritz, the entire family can use all the equipment all day for $50. It's a good thing.

The food is expensive on the island. We brought nutra grain bars, etc. which I would suggest. Chicken Chicken was a good inexpensive (relatively) find. We splurged on a few restaurants - we would suggest Michael's Genuine and Ortanique. We were not fond of Edourdo's. Our kids loved Bar Jack's for the fish tacos. I was a fan of the pina coladas.

We did the Caybrew tour - would not recommend. It's very hot & pretty boring. Our 18 yr. old son liked it because he was legal to drink & they gave free samples. As I said before Capt. Marvin's sting ray tour was excellent as was the Sweet Spot's bioluminescence tour.

The island feels very safe and the people are extremely friendly. The water at 7 mile beach is the most beautiful water I have ever seen including Fiji, Australia and Hawaii. We also liked the ease of getting to Grand Cayman. We had a direct 2 hr. 45 min. flight from Charlotte, NC. We all said we would definitely go back & the Ritz would be our first choice as a place to stay. Have a great time!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2013

This is an incredible property, multiple pools, pool side and beach side service. Only problem is that most rooms are a fair distance away from the beach. Service is exceptional, food is good. The restaurant Blue is the best on the island.

Room Tip: Try to get a room on the west side of the property, as they are much closer to the beach.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ritz-Carlton Grand Cayman

Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Ritz-Carlton Grand Cayman Hotel
Grand Cayman Ritz Carlton
Ritz Carlton Grand Cayman
Ritz Seven Mile Beach
Ritz-Carlton Seven Mile Beach
Seven Mile Beach Ritz-Carlton
Seven Mile Beach Ritz
Ritz-Carlton Grand Cayman Cayman Islands
Address: PO Box 32348, Seven Mile Beach, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
#3 Romantic Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ritz-Carlton Grand Cayman 5*
Official Description (provided by the hotel):
A Caribbean resort located on exclusive Seven Mile Beach on Grand Cayman, The Ritz-Carlton, Grand Cayman is a short 70-minute flight from Miami. The resort will include 365 guestrooms and 69 of our Residences at The Ritz-Carlton. The resort will also include golf, tennis, La Prairie Spa and seven restaurants. ... more   less 
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