My boyfriend and I stayed at the Ritz for one week as part of a birthday trip to Grand Cayman. The primary purpose of my trip was to relax on the beach (check!) and go diving (double check!). As a whole, we enjoyed the service, property and amenities at this hotel, with the only downside being, as you might expect, the price.
Pre-arrival and check-in: Before our stay, the concierge emailed us and helped us make reservations for all of our eating options. When we arrived at the hotel, we were greeted promptly. We had a resort room view, which meant that we entered the lobby across the street from the ocean side part of the hotel. After being given a brief tour we were escorted to our room by one of the desk agents.
Room location: Our room was on the highest floor (floor 5) of the resort side, facing the quiet pool/Periwinkle restaurant. This location worked out quite well for us for a few reasons: 1) the resort room views are cheaper; 2) the adult pool was almost silent all day long; 3) the hotel must have been at partial capacity because we were never once disturbed by anyone in a neighboring room...and I'm a very light sleeper; 4) the rental car office was on this floor. Some folks on here have mentioned that it is a pain to walk from the resort side to the beach side of the hotel, but we didn't have a problem--I found it to be a refreshing walk in an enclosed, air-conditioned hallway adorned with lovely artwork, and never took us more than 5 minutes to cross.
Room: The room itself was nice, albeit quite a bit smaller than some similar-class hotels (Four Seasons and Hyatt) we've stayed at. The bed was amazingly comfortable. The bathroom was nice and large with watercloset, standing shower, bathtub and his/her sinks, and toiletries including bathrobes, toothbrushes & combs. There was an outside patio that was very clean, but we didn't go out there much since the view was fairly plain. Generic bottled water was free and replenished daily and the housekeeping services were prompt and tidy. Don't eat out of the minibar however, outrageous prices! The same goes for the room service menu...
Beach/Pools: We enjoyed both the beach and the quiet pool during our stay. The beach is immaculate. Again, the hotel must have been under capacity because I never had a problem finding an oceanfront beach chair, whether I went to the beach at 8AM or 12PM. We stuck to the chaise lounges; the cabanas cost $200+ a day (disappointing compared to the free cabanas at the Four Seasons!). I also used some of the free snorkeling equipment to explore a reef off the beach, and saw a few stingrays in the deeper water. The quiet pool was never crowded and the temperature was nice and warm. All of the pool/beach staff were greatly attentive, especially Dennis. The only downside is the beachside food service, which had so-so food at extremely high prices.
Fitness center/Spa: The fitness center had a lot of new equipment and didn't seem to be crowded. The spa was incredibly expensive (I went for a pedicure) but man, it seems to be worth it--they have tons of free snacks in the waiting area, neck warmers, and that was probably the best pedicure I've ever had.
Food: Which brings me to my last part, the food options at the Ritz. With the exception of Eric Ripert's Blue (an amazing experience, but just know that it will cost you), we found all the other food options at the Ritz to be overpriced and bland. Instead, see if you can munch on some of the freebies: in the morning they have free coffee/tea until 10AM and apples in the main lobby; in the afternoon they have homemade cookies and orange juice/rum drinks, with a bowl of candy. And instead eat at any of the nearby restaurants. For example, we had breakfast at Eats cafe (5 min walk up the road) every day for less than $25 USD for 2 people.
Other costs: Just be aware that you can easily tack on an additional $150 per night due to the resort fee and taxes.
That all said, we really did enjoy our time at this hotel--the beach was spectacular--and even came in under budget thanks to some advance planning.
- Official Description (provided by the hotel):
- Discover The Ritz-Carlton, Grand Cayman, a luxury resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. ... more less
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- Also Known As:
- Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
- Grand Cayman Ritz Carlton
- Ritz Seven Mile Beach
- Seven Mile Beach Ritz-Carlton
- The Ritz-Carlton Grand Cayman Cayman Islands