Ritz Carlton Grand Cayman is a large resort catering to conferences, weddings, large groups etc. It is not the place to go if you're looking for a quiet, intimate beach vacation. Overall, we had a good stay however the impact the the large crowds had on service, left me feeling this hotel is not equipped to function at the Ritz level when nearing capacity. We did a lot of waiting around during our stay....wait in line at check-in....wait 20 min to be seated at breakfast....wait another 30 minutes in the the omelette line (they have 1 guy making omelettes for 100s of people at breakfast)...wait for treadmill at gym...wait for shower in the spa (they only have 3).

Beach: Beach is gorgeous, really beautiful, warm waters. However be prepared for the large crowds again. You have to get there early (before 10 am) to get a lounge chair in the front row . Otherwise your day at the beach is spent looking at the back of up to 5/6 rows of canopies and not the ocean. We spent 4+ hours on the beach every day and during that time typically once someone would stop by to ask about food/refreshments. Getting the attention of staff is quite difficult again as they are incredibly busy managing the large crowds.

Breakfast buffet: This was the biggest disappointment especially at >$40 per person. As I previously mentioned, there was never a good time to show up. We tried to vary our times during the breakfast window to see if we could avoid the long lines but no such luck. Selection is very mediocre. Service at breakfast needs serious improvement. If you want eggs, expect to wait at least 45 minutes before you sit down to eat. All this time waiting in lines, I noticed that dishes would take a very long time to replenish. I felt really sorry for the guy making the omelettes getting stressed as the lines kept getting longer. He was constantly running out of ingredients. At one point, he had to leave the station and go in the back to get refills. Why is no one helping this guy? Dishes would literally sit empty every day until a guest brought this to someone's attention. The last few days we ate breakfast at Periwinkle where the lines were at least shorter than Blue.

Bar Jack/Beach bar: Menu consistent of typical beach/pool side items (burgers, sandwiches, tacos, salad). Food was quite good - however again expect to wait a loooooooong time to get it.

Rooms: We had a garden view room. It was fine..large, clean...a little dated. Unless you have an ocean-side room, expect to walk about 10-15 minutes to get to the beach.

Internet: The $45 daily resort fee includes internet for multiple devices. It worked great even on the beach.

Gym: Gym is fully-equipped with a variety of equipment but quite busy every day. Couple of treadmills were out of service, others with touch-screens not calibrated properly, leaving again a wait for the functioning ones.

Service: Service was good and professional. Everyone was very polite. Beach side setup service was always prompt. Concierge was very helpful in making dinner reservations for us every day. Overall, I would say service is no where close to the levels I've experienced at Four Seasons and other luxury resorts. It's good but impersonal.

My wife and I are here on our honeymoon at it is amazing. It is a that you would expect from the Ritz and more. Great service, amazing pools, backyard access to the 7 mile beach, great restaurants, and one of the most amazing (if not the best) spa I've been to. This was the absolute best place to spend our honeymoon! If I had to complain about something it would be the costs of things here. Obviously, resort living is expensive and given that its the Ritz you have to assume that nothing will be cheap, so I think it comes with the territory. All in all, I'd recommend this place, and we will be coming back

Genuinely worth it. Service never stops from arrival to departure. From the desk to the beach, the guest is treated respectfully, given every attention. The hotel has everything you need, great food, sundries, shops, fun, films and more. You may not even want to leave the property. Pristine beaches, and crystal waters. Arrive, relax, enjoy and refresh. Thats what its all about at The Ritz, a true "getaway from it all" destination.

We went in April 2011 as part of a company reward and spent 7 days at the resort and loved every minute of the trip.

I highly recommend getting out and seeing the island and we rented a Jeep for just 1 days and saw all of the island. Points for some great beaches, shopping and photos are; The Caymen shoe tree (even has it's own Facebook page), Rum Point (the beach is amazing with a couple of small bars serving seafood), Cracked Conch Restaurant (amazing food and views) and George Town (to see the cruise ships if nothing else).

We travelled from the UK and the only pain is that we stopped over in Miami and got stuck due to flight cancellations. So be aware that there are only a couple of flights a day to Grand Caymen with AA and Caymen Airways.

We spent a week driving the Florida Keys after this trip and loved every minute of that as well.