What an impressive place, the grounds are very well kept and the interior and rooms are very nice. The Ritz truly has 5-star service, and you experience it everywhere you go within the resort. While it is expensive, this is a case of "you get what you pay for." The Ritz looks new inside and out. Our oceanfront room looked as though it was completed just last week - no stains, rips, peeling or imperfections. Housekeeping was outstanding, we were very impressed.
Everything on GC is expensive, so just be prepared, it's not just the resort costs, the entire island is expensive (30-40% above prices in the US.) The entire island lost electrical power for about 6-8 hours while we were there - but it wasn’t a huge deal as the hotel had emergency power for the fire alarm systems, emergency lighting and the elevators - and the Ritz improvised quite well on everything else like food service and such - and even hosted a complimentary wine/beer/appetizers reception poolside to make it up to their guests - we were very impressed with the Ritz's response for something that wasnt the Hotels fault!
The main pool is huge and very well done, service by the pool bar "Bar Jack" was awesome, and their food is excellent. The pool near the Periwinkle was less used and kind of plain, but may be a quiet refuge if the main pool gets too noisy or kid-crazy.
The Ritz has beach front lounge chairs with shade canopies - very nice and comfortable, you won't want to leave the beach. They also provide towel and bar/food service to the beach chairs, and out to the water lounge chairs! Get to the beach early for a lounge chair oceanfront, probably the only gripe I had were the "nice guests" who put a book or hotel magazine to hold their chair at 9am, then either never came back or showed up at 4pm...not fair to the families looking for chairs in-person.
The hotel had everything included in the hotel fee, cold drinking water, towels, snorkel masks/fins, paddle boards, kayaks, water tri-cycle all for free; and also had a sunfish and wave runners for a reasonable rental rate for Hotel guests. Snorkeling is OK right in front of the hotel - but you need to swim out past the buoys to see any sea life, although a few times we saw smaller fish and a passing ray close to the beach. The Ritz had Ice cream and popsicles poolside in the afternoons.
And day trips from the hotel - If you have kids, the turtle farm is a must, plan on spending at least half a day, maybe most of the day to take it all in (its about a $25 cab ride one-way.) My eight year old cried when we had to drag her out... She wanted to stay with "her" baby green sea turtle! Try the "Eats Cafe" for breakfast, also about a block away from the hotel (easy walking distance.) We tried the Sunrise Grill (about 2 blocks away, by Eats) and it was good - but there can be a long wait at peak times because its small with just a few tables.
The Ritz feeds the tarpons from their dock every afternoon (I think at 5pm - check with the Hotel to confirm,) great time to see the big silver fish; and then have a nice dinner at Periwinkle, where they have a great kids buffet, and then catch the evening kids outdoor movie with popcorn under the stars (all at same location!)
Hope you have a wonderful time - we sure did.
Tips - the bake/gift shop off of the main pool entry puts their pastries on two-for-one after 4pm...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.