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“Dollar for dollar, the best place on the island!” 5 of 5 stars
Review of Comfort Suites Seven Mile Beach

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Comfort Suites Seven Mile Beach
3.5 of 5 Hotel   |   West Bay Rd, Seven Mile Beach, Grand Cayman   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #6 of 10 hotels in Seven Mile Beach
Milford, Connecticut, United States
1 review
6 helpful votes 6 helpful votes
“Dollar for dollar, the best place on the island!”
5 of 5 stars Reviewed June 17, 2013

Finally getting to do my review from our week stay in April. As soon as you walk in, you can tell that a lot of time and money went in to renovating this hotel. Lobby area and grounds are very neat and clean. Check in was a breeze. We got in early before the rooms were ready, and they took our bags for us. Went to Stingers by the pool, and this place is another hidden gem on the island (more on that soon). The room couldn't have been better. Big and clean. The bed was more comfortable than most over-priced hotels I've stayed at in my life. The staff was very friendly and attentive for the entire time you are there. As far as access to the beach, its easy. Walk by the pool and down the little path, and that's it. If you want to walk out your door and on to the beach, there are a few places you could go spend upwards of $4000 for the week on the island. Go right ahead, I bet ya the service there is nothing like what you get here. Top notch here. Example: We were supposed to go to Florida in July. While we were here, we decided we wanted to come back here. the staff helped us book a room, AND helped us change our flights. Kaye White was just awesome with the service she provided to my wife and I. Cannot wait another 3 weeks to be back "home"!
Stingers-Definitely go. You would not expect to get this type of food at a pool-side bar. The chef is just amazing, and the quality of his food is among the top on the island. We ate at 2 "fine dining" restaurants on the island, and no joke, the food at Stingers was better. The bartenders are fun too.
Ambassadors Dive Shop-You MUST do the Stingray City tour. You can tell that the people that run this place genuinely love what they do. Informative and entertaining. Never for a second felt like that they were doing a "job", felt like friends taking you out on their boat for the afternoon and showing you some cool stuff.
As far as some other reviews I've read on here, I will say this, yes, the area of beach that CS has is a little small, but so? Seven Mile Beach is 5 and a half miles long. If you are on the island for a week and you limit yourself to just the beach at the hotel, then you are missing out on one of the best beaches in the world. And if your biggest concern is an internet connection for your kids while in GRAND CAYMAN, then you've got bigger problems than an internet connection.
And as far as why so many people write reviews about this place? The staff doesn't tell you to. The experience you have here makes you want to tell others about it here. This hotel really makes you fell like you are their top priority.
Big thanks to Kaye, Tomas, and the entire staff here. See you in 3 weeks!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 18, 2013
Dear GeoffP - Thank you for your kind review. We appreicate your recognition and support of the value that we offer to the traveller in Grand Cayman.
Thank you again for staying with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Amersham, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2013

Quick check in and room was clean and comfortable. Room not cleaned everyday however towels were changed on request. Breakfast was fair however not much variety and when you stay 11 nights its not much to look forward to. The assistant in the breakfast would do special requests for items not provided so just ask if you would like an omelette or fried eggs / bacon.Pool was clean and there is a restaurant next to it called stingers which was somewhat pricey for what you got.
Only major criticism would be when you get children running up and down the passageways between rooms as it seems the hotel vibrates and gets irritating after a while. A complaint to front desk got problem resolved.

Room Tip: Heard that there were issues with ants on the second floor so I would suggest a high floor
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 18, 2013
Dear Neilder - thank you for your kind review, we ar glad that you enjoyed your stay with us. Please let me know if there is anything else that you think we could add for the breakfast, we do offer scrambled eggs, boiled eggs, a rotating hot dish every three days, cereals, oatmeal, fresh waffles, selection of three fresh fruits, local pastries, breads and jams for toast, freshly brewed coffee and juices, the boys will make an omlette when not to busy. We do try to keep this selection varied and off a good selection. The breakfast is also included with the price of the room.
Again thank you for staying with us and for taking time to review the hotel.
Yours in hospitality
Thomas Mason CHA
General Manager
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Olathe, Kansas
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2013

Great location on 7 mile beach. Easy, short shaded walk to the beach with a cooler of pink lemonade to pick up a drink on the way. Hotel provides chairs for the beach, space is limited. Great snorkeling near hotel. Large beach towels can be checked out at the front desk. The pool was very nice with plenty of palm trees to provide some shade and relief from the sun. The rooms were nice. The beds were very comfortable. The breakfast area was spacious with plenty of seating inside and outside. Always a nice assortment of breakfast food. Jermaine and Martin managed and served breakfast everyday and they were the very best!!! They were so friendly and helpful to everyone and kept all the food stocked all the time. Afternoon punch was a nice treat in the lobby everyday

Ambassador Divers is on the hotel property and they are the best. Highly recommend them for dive trips or Sting Ray City trips.

One warning about the taxes. We paid $66 a night in taxes and fees for a room with a base price of $250. We also paid $20 extra a night for the 5th person in our room.

My only complaint was that the front desk people weren't very friendly. The did their jobs well, they just seemed like they were tired of tourists. Perhaps Jermaine and Martin should move to the front desk - or at least provide some training in friendliness!!

Room Tip: Room 102 - on a quiet hall, near pool/beach exit in one direction and the front desk and breakfast a...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 18, 2013
Dear AdventuresinOdys - thank you for taking the time to review our hotel. The breakfast boys will be thrilled with your feedback! we are glad that you enjoyed your stay. We appreciate your feedback and that you chose to stay with us for your vacation.
Yours in hospitality
Thomas Mason CHA
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Salt Lake City, Utah, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

We stayed at the Comfort Suites for 1 week and would definitely stay here again when we come back to Grand Cayman. The beds are very comfortable and the rooms are very clean. They include a fridge, toaster, and microwave which was great for longer stays and helped us save some money on eating out at some of the restaurants. The breakfast they provide is amazing. Its not just fruit and juice like a lot of places but they include eggs, sausage, bagels, toast, cereal, waffles, fruit, yogurts, and fruit juices. It was very good. The staff is very friendly and extremely helpful. The hotel has access to the beach on seven mile.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 18, 2013
Dear Steven - Danielle - Thank you for your kind review and comments this will be shared with the whole team who will be thrilled to recieve this.
Thank you again for staying with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green Ky
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 15, 2013

Just got back from a week's stay and had a fabulous time. Check-in was quick and easy. Front desk staff was friendly and helpful. Room was clean. It included TV ( stations from Miami, only a few satellite issues at times), king size bed with the new style bedding, toaster, fridge, coffee pot. Our room was a shower only and it was fine. We were poolside and never had an issue with noise. Breakfast was tasty and a variety of items. If you have stayed at a Comfort Suites before, the breakfast is the same ( though the breakfast staff are by far the friendliest of any hotel). The pool area was well maintained. We didn't spend any time around it ( we are beach people). It did seem to get direct sunlight and little shade. There was a hot tub, and sand area for kids. Stingers restaurant and bar was available for lunch and dinner. Now for the beach, yes it is small ( about 40 feet). We were out there early and never had any issues getting chairs and an umbrella. It only seem to be crowded or an issue on the weekend. Though I could see in busy season it being an issue. Some people have complained about the water/ rocks. When you enter the water it is a sandy bottom in about 4 feet you hit a rock/coral area that is about 3 feet wide ( just swim over it. There is a path through it), then you reach another sandy area ( water about waist/ chest high) for several feet before you reach a man made reef. Swim through that and you reach another sandy area. Some good snorkeling right off the beach.
Overall this was a fabulous vacation and we would go back to this hotel. Friendly and helpful staff, clean and close to restaurants, supermarket, car rental, dive shops.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 17, 2013
Dear JMN026 - Thank you for your kind review, we are glad that you enjoyed the hotel, our services and facilities. We look forward to welcoming you back in the near future.
Yours in hospitality
Thaomas Mason CHA
General Manager
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Toronto, Canada
1 review
5 of 5 stars Reviewed June 10, 2013

I had an excellent stay at this hotel. From the manager Thomas and all the staff this was a terrific stay. The place is spotless, rooms clean, newly renovated and very comfortable. The location was perfect and we were close to the beach. The breakfast is superb, and excellent value. We were also given the VIP discount coupons that gave us 10% off many restaurants, shoping and attractions. This is the best deal on Seven Mile. The wifi was also included as was the breakfast. I will be back on my next visit. Simply this property can not be beaten for value, location and also surprisingly for a Comfort, Service.

Room Tip: Book a 1 bedroom or business King, these rooms are perfect for the single business traveller.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 17, 2013
Dear Jones D - Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay. The VIP coupons are well recieved by our guests and we are glad that you enjoyed them.
We appreciate you choosing to stay with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2013

This was out second stay there in the past two years. Good value, decent location. Only problem is the beach. Since we stayed the first time the beach access for the Comfort Suites has been squeezed down to a section 40 feet wide between the Marriott and the Condo unit behind the hotel. This becomes an issue if you want an umbrella to shield you from the sun since there is only so much space for the hotel to put up an umbrella for you.
The people at the hotel are generally nice. The breakfast is good. I like the value an location but the beach could be an issue especially during the peak season when the demand for beach space is high.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, June 17, 2013
Dear Buckeyebrew - Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and the team will be thrilled with your feedback. The beach in Cayman is not owned by any hotel but by the people of Cayman. We havwe full access on the beach and we can set up chairs on the other side of the condo as well which we do during peak periods. There is also a lot of space just past Marriot as well. We feel for the value and rates that we charge, about 50%+ less than some of the larger full service resorts that we offer a pretty good deal with beach access only 50 yards away.
Thank you again for staying with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Seven Mile Beach

Address: West Bay Rd, Seven Mile Beach, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
#6 Business Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Comfort Suites Seven Mile Beach 3.5*
Official Description (provided by the hotel):
Stay with someone you know. The hotel enjoys an excellent location beachside in the heart of Seven Mile Beach area close to restaurants, bars and shopping and with breakfast and basic wi-fi access included offering excellent value to the traveller on Seven Mile Beach. While not a beachfront property guests access the beach by a small path a few feet from the back door. The hotel offers 5 suite types: 2-bedroom, 1-bedroom with full kitchen as well as Business Pool View King Studios, Deluxe Studio with 2 beds and Queen Studios each with kitchenette are ideal for any size of family and budget. Onsite Restaurant and Dive Shop with snorkel trips to Stingray City offers convenience at your door step. Best location, best value on Seven Mile. ... more   less 
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Also Known As:
Comfort Suites 7 Mile Beach
Comfort Suites Seven Mile Beach Hotel Seven Mile Beach
Seven Mile Beach Comfort Suites
Comfort Suites Seven Mile Beach Grand Cayman, Cayman Islands

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