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“Great value, clean hotel... but don't expect a perfect trip” 4 of 5 stars
Review of Comfort Suites Seven Mile Beach

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Comfort Suites Seven Mile Beach
3.5 of 5 Hotel   |   West Bay Rd, Seven Mile Beach, Grand Cayman   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #6 of 10 hotels in Seven Mile Beach
Washington, DC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Great value, clean hotel... but don't expect a perfect trip”
4 of 5 stars Reviewed May 19, 2013

Overall the place was nice. For what you pay, I'd have to imagine it is the best deal on the island.

Pros:

1. Cost is obviously #1 pro

2. Beach access is actually just as fast as if you were staying at another hotel and had to walk from your room to the beach. Walk is very short.

3. Free breakfast. And snacks throughout the day if you take stuff back up with you. Can't beat that.

4. Pool area is decent and they have their own dedicated bar/restaurant in the pool area.

Room was neither a pro, nor a con. It was what you'd expect for what you pay. If you are spending a lot of time in the room, though, then why are you in Grand Cayman?

Cons:

1. While beach access is close, it is tiny. Essentially, the path down to the beach is between the Marriott and a set of private condos. The amount of beach space they have is about twice the width of that path. Not a dramatization. Of course, this is one reason why the place is so cheap so it is what it is. Just saying... If you want to sit down by the water, get there early.

2. Stuff will go wrong. Again - what I'd expect for what we paid. But for the love of God, we had to get new key cards made EVERY DAY to get back into our room. And to the manager who will undoubtedly respond to this post... no. No matter how many times the front office desk asked us - they were not next to our credit cards or some electronics that may have wiped the card clean. They were in a pocket by themselves. And without fail, 1/2 of the times we tried to get into the room we would have to go back downstairs and get new keys made.... each time with a different excuse/explanation for what happened. It seems like a petty thing to complain about, but after the 6th or 7th time?... come on people. Anyhow.

3. Our A/C also completely went out the last night we were there. To the hotel's credit, they got us a another room just down the hall.

Overall, we had a great trip. If you are looking for luxury, look elsewhere. If you are looking for a place to lay your head while spending all day outside, then this place is great. So long as you are okay with a few bumps along the way.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, May 20, 2013
Dear Ag05Travel - Thank you for taking the time to revie wour hotel. We appreciate you choosing to stay with us and for your feedback on the excellent value that you feel that you recieved.
Yours in hospitality
Thomas Mason CHA
General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 18, 2013

Comfort Suites on Seven Mile Beach is in a great location, the staff is fantastic (especially Chaz at the front desk) and the rooms are great. There is a nice pool, hot tub and bar and the beach is a one minute walk out back. Comfort Suites has great service and is close to many restaurants, bars and clubs.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, May 20, 2013
Dear Pittony - thank you for taking the time to review our hotel. We appreciate your feedback and are glad that you enjoyed your stay.
Quick comment on keys - our system has a security feature that every time a new key is made it voids the old one, just in case a key is lost. Sometimes with multiple guests in a room this can start a cycle where guest cancel each others keys out.
We also have full access to the beach, no hotel owns the beach. It is woned by the Cayman people. Our attendant will also set up chairs a bit further down on request.
We appreciate that you recieved good value with your stay.
Yours in hospitality
Thomas Mason CHA
General Manager
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Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

Enjoyed our stay. Location perfect, close to beach and near all of the best restaurants close for shopping. We reserved a one bedroom suite with separate living and bedroom and full kitchen. This was ideal for our stay. We are seniors and this was the best way for us to go. We had groceries delivered from Kirks that the hotel set up for us. The hotel had one of the best breakfasts we have ever had in a hotel. There was no charge for this or for the internet which also is reliable. There was a plug in station to charge our laptop. Rooms clean and all of the staff were very friendly and helpful. We saved a lot of money with the room rate, breakfast and value. It must be the best deal on Cayman.
We loved out stay.

Room Tip: Ask for a room on the ground floor this gave us easy access as seniors. Ask for the VIP discount cou...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, May 18, 2013
Dear Lizhues - Thank you for takingthe time to review our hotel. I will share your comments with all of our team. We appreciate you staying with us. The breakfast chef's will be thrilled with your feedback.
Yours in hospitality
Thomas Mason CHA
General Manager
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Gloucester, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 16, 2013

My wife and I stayed from April 26 to May 3, and it was a great at the Comfort Suite. Front desk nice, helpful and every day asked how we were and what our plans were for the day.
I Sent my daughter as a gift on her honeymmon 2 years ago to the Marriott and although it is beatuful, I did not come close to paying through the nose again for my vacation at the Comfort Suites.
Great value had king size bed with pool view, room was very clean maid service excellent, front desk very helpful. Free WiFi no problems, free breakfast, the cooks Jermaine & Martin great guys, great breakfast.
If your looking for a great deal to an awsome island the Comfort Suites is the way to go, your just sleeping in a room which is a good clean room, the rest of the time your on the beach which is a hop,skip and jump down the path. Bring a mask and snorkel reef 20 yards off the beach pleanty of fish to see. You can find deals on food. KFC. Burger King, Pizza Hut, Coconut Joe's across the street. Package stores along the strip, if you want to buy your own booze for your room. I recomend packing a collapsible cooler. A short trip into George Town public transportation $2.50 U.S. take you anyware. If your out late I recomened a Taxi back, just my opinion on that.
Stingers is the resturant at Comfort Suit, the food was awsome. The Chef's name is Anello from Italy he is a great cook get to know him, he is the best, we ate out the first two nights. On our 3rd night, ate at Stingers and my Cumparie Anello made our stay even better, it was like having a personal Chef. The food at Stingers delicious and very resonable, the bar staff is great too. Dustin and Saun make some great drinks.
Again, if your not looking for the fancy hotel and you want to see a spatacular Island and kick back on a very very clean beach. the Comforts Suites is the way to go. Worth every penny.
Thats my take on it. Ciao from Glousta.

I

Room Tip: Bring your own snorkle and mask. Bring a collapsible cooler, beach bag, heavey duty sun block and al...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, May 18, 2013
Dear b_strong 619 - Thank you for your kind review. We are glad that your emjoyed your stay and also Stingers restaurant. We appreciate your feedback. Thank you for staying with us.
Yours in Hospitality
Thomas Mason CHA
General Manager
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Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We just got back from a 7 night stay at Comfort. It was excellent. The rooms were great, close to the beach and with the incredible breakfast included it was superb value for us.
The staff are friendly and we had a chance to meet the manager Thomas. Thank you for helping us with the stingray excursion!
The bar and dive shop also were friendly and hepful. The wifi also worked well and we did not have to pay as the couple who were at the Marriott next door had to at their hotel.
We also booked through Choice hotels and used the advanced purchase rate, this was the gauranteed best available rate. Good value and was a good way to go.
We will be back.

Room Tip: For a couple the Buisness King pool view studios were perfect for us.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesManager36, Director of Sales at Comfort Suites Seven Mile Beach, responded to this review, May 14, 2013
Dear Gary P;
We're very pleased that you enjoyed your recent stay with us! Your right the free wifi and complimentary full hot breakfast really save our guests money. The scrambled eggs & waffles are a favourite. We will pass along your message to the team at the onsite dive shop, Ambassador Divers. They do a great job with their snorkel trip to Stingray City as well as diving! I will pass along your excellent comments at our weekly staff meeting. Martin & Jermaine who work in our Breakfast Room do an excellent job! We look forward to having you return to stay with us again very soon! Sincerely, Kaye White, Director of Sales, comfortsales@candw.ky
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Tulsa, Oklahoma, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We stayed at the hotel from April 22nd till April 29th. We chose this hotel based on reviews from Tripadvisor. My husband's only stipulation was to have high speed internet and after reading the reviews I was a little worried. However, when we got there, we were informed that everyone was now upgraded to the highest speed the hotel offers at no extra charge. The speed was decent, enough to make internet phone calls without any glitches. It does slow down at peak hours when everyone is using it (between 8-11 pm), but it was still good enough to make my "internet picky" husband happy. The rooms were clean and big enough. We went with our 3 year old son and he had a blast. They have a large sandbox full of sand toys next to Jacuzzi tub outside. Whoever thought of that was a genius, we could safely leave our boy playing in the sand and enjoy the Jacuzzi, while being within feet of him and being able to see him at all times. Breakfast was nice, especially with a child, we were always able to find something for him to eat and have a snack for later on. Staff was very nice and polite and we never had any problems with them. We did somehow manage to de-magnetize our room keys about twice a day, but the front desk staff was really nice to replace them every time. The only thing I would mention is that when their website says the beds are queen size, they really mean US "full" size, so be prepared to be nice and snug in bed. I would definitely recommend this hotel and will come again in the future. We will take a king size room next time, which probably really means US "queen" :). This was the best vacation we've taken in many years and this was in part because we stayed at Comfort Suites.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesManager36, Director of Sales at Comfort Suites Seven Mile Beach, responded to this review, May 13, 2013
Dear Yanina & family; Thank you very much for your review! We're very pleased that you enjoyed your stay with us. Having wifi and full hot buffet breakfast included in your price certainly makes a big cost savings to our guests. We're very happy that our sandbox was a hit with your son and yourselves. We also have some nice hammocks to relax in around our pool & a ping pong table to energetic children to play at. We look forward to having you staying with us again! Sincerely, Kaye White, Director of Sales comfortsales@candw.ky
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GB
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2013

My wife and I stayed here with our 3 yr old boy for 10 days in April 2013.
This was a straight choice between here and the Sunshine Suites. People researching a stay in Cayman will know that these are two of the cheaper options on the island.

We chose Comfort Suites due to it's location. Closer to George Town and within walking distance of restaurants and Camana Bay.

The Comfort Suites did not disappoint. Clean, tidy and with a free breakfast. No small matter on an island that has astronomical charges for food and drink at the best of times!

We anticipated that the breakfast would be okay once of twice but the majority of breakfasts would be at nearby restaurants. Not so.
The young guy that cooks the eggs knows what he's doing. They were some of the best scrambled eggs I've ever had.

The Suites also has free Wifi, and beach towels, pool noodles/lidos for the little ones.
The building is not beach front per se, but merely a 10 second walk from the pool area.

At the beach there are free sun beds to use where the odd-job man will also drill a hole for your umbrella shade.

The Stingers Restaurant is quite pricey for what they serve up, but this is just the norm for the whole island. There is nowhere on this Island where you can eat and NOT feel like you're being overcharged.

My only gripe was that there was no bath in the suite. Showers only, which was a shock to my 3 year old's system. That a the pool is a little on the small side.

All in all, a decent place to stay, no frills, with some nice extra touches

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesManager36, Director of Sales at Comfort Suites Seven Mile Beach, responded to this review, May 13, 2013
Dear Mero 1;
Thank you very much for your review! We're very pleased that you and your family enjoyed your stay with us! We will pass along your words to Martin & Jermaine in our Breakfast Room. They will be thrilled! You're right it is great value to have the full hot buffet breakfast with scrambled eggs, waffles, pastries, etc included in your price. Comfort Suites does have a great location being steps from Seven Mile Beach. We look forward to having you and your family staying with us again very soon! Sincerely, Kaye White, Director of Sales comfortsales@candw.ky
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Additional Information about Comfort Suites Seven Mile Beach

Address: West Bay Rd, Seven Mile Beach, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
#6 Business Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Comfort Suites Seven Mile Beach 3.5*
Official Description (provided by the hotel):
Stay with someone you know. The hotel enjoys an excellent location beachside in the heart of Seven Mile Beach area close to restaurants, bars and shopping and with breakfast and basic wi-fi access included offering excellent value to the traveller on Seven Mile Beach. While not a beachfront property guests access the beach by a small path a few feet from the back door. The hotel offers 5 suite types: 2-bedroom, 1-bedroom with full kitchen as well as Business Pool View King Studios, Deluxe Studio with 2 beds and Queen Studios each with kitchenette are ideal for any size of family and budget. Onsite Restaurant and Dive Shop with snorkel trips to Stingray City offers convenience at your door step. Best location, best value on Seven Mile. ... more   less 
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Also Known As:
Comfort Suites 7 Mile Beach
Comfort Suites Seven Mile Beach Hotel Seven Mile Beach
Seven Mile Beach Comfort Suites
Comfort Suites Seven Mile Beach Grand Cayman, Cayman Islands

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