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“really comfortable at comfort suites” 5 of 5 stars
Review of Comfort Suites Seven Mile Beach

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Comfort Suites Seven Mile Beach
3.5 of 5 Hotel   |   West Bay Rd, Seven Mile Beach, Grand Cayman   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #6 of 10 Hotels in Seven Mile Beach
Certificate of Excellence 2014
Lakewood, California
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“really comfortable at comfort suites”
5 of 5 stars Reviewed November 5, 2012

We had an awesome stay at comfort suites,would personally like to thank Kaye White for working with us to change our room,first one a little too small,also Martin in the kitchhen for breakfast was wonderful,always happy to see us and made really great eggs,we will definitely be back!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, November 6, 2012
Dear Froglover071

Thank you for your reveiw. We sincerely appreciate your feedback and that you enjoyed your stay. I will pass on your comments to Kaye, Martin and all the crew. This is what it is all about for us, looking after our guests, receiving feedback such as yours is greatly appreciated by all my team. Thank you.

Yours in hospitality

Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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882 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Virginia Beach, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

We keep coming back year after year and it is hard to think that they can improve on what they have, but it gets better every year. The staff is the friendliest group of people and they treat you like family. They constantly inquire and ask if they can do anything to make your stay more pleasant. I really can't think of how it can be any better but they continue to improve each year.

Room Tip: We keep coming back year after year and it is hard to think that they can improve on what they have...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, November 6, 2012
Dear INJUNRICK,

Thank you for taking time to review our hotel. We also sincerely appreciate the opportunity to earn your loyalty and appreciate you returning to stay with us again. I will share your feedback with all the team and the guys wil be thrilled to recieve this. Please contact me directly if we can help you in anyway with a future stay. Thank you for your business and loyalty.

Yours in hospitality

Thomas Mason CHA
General Manager
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2012

This was my first time on Cayman but will not be my last - I'm already arranging next year's visit. This hotel is very comfortable with friendly, welcoming staff, clean rooms and comfortable beds. I liked the pool area, hot tub and poolside bar. The location was excellent just a few yards from the stunning Seven Mile Beach and very convenient for bars and shops. The breakfast was perfectly fine for my purposes and the food available from Stingers was varied, affordable and good quality.The manager, Tom Mason, was always on hand to ensure that our stay was everything we wanted it to be. We had a wonderful holiday and have memories that will last for years. If you want paradise that doesn't the earth I recommend the Comfort Suites Hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, November 4, 2012
Dear Fraser S - Thank you for taking the time to write a review on our hotel. We are glad that you enjoyed your visit and that you were happy with the value and quality of the hotel services. I will share your feedback with all of my team. Please let us know when you plan to return and we will be happy to extend our best rates to you. Thank you again for staying with us, we will see you all back again soon!.

Yours in Hospitality

Thomas Mason CHA
General Manager
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Huntington Beach, California
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 21, 2012

Comfort Suites Seven Mile Beach is a great bargain in a great location, and serves a great continental breakfast. We stayed here for the 3rd time, and will do so again. It's a 3.5 star property, but if you don't want fancy schmancy, it gets 5 stars.

It's not beachfront (no view) because the beach is blocked by a property between Com Suites and the ocean, BUT to get to the beach you walk down a sand pathway maybe 100 feet to the ocean. The sand was mostly washed away by a recent storm, but there's enough room to put a towel, and if you walk down a few hundred feet you can go to an area with more sand, and sand or no, the ocean is beautiful.

The parking is easy and free, the town of Georgetown is a 3 minute drive (or a 15 min walk), the lobby is small but nice, and the free continental breakfast (eggs, lots of breads, waffles, cereal, yogurt, fruit, juice, etc.) is served in a nice area with a big TV. We had a room with a small kitchenette, queen bed, sofa, desk, etc. The maids came daily and did a great job.

Having been to Grand Cayman 3 times, we spend our time snorkeling, driving around the island, shopping for souvenirs (the cheap kind!) and not much time in the room. Comfort Suites Seven Mile Beach is perfect for our low-end needs. There are plenty of much nicer and much more expensive places if that's what you prefer.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, October 22, 2012
Dear KellyDX - thank you for great review. We sincerely appreciate your fedback and the team will be thrilled that you have enjoyed your vacation.Thank you again for your review.

Yours in hospitality

Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 20, 2012

Our a/c did not work our first 2 days & nights here. However it was replaced with a better unit upon our request. Front desk is very good & pleasant to deal with. Breakfast is a joke (go across street to Coconut Joes for real food). Stingers bar was great food & great service. Housekeeping was decent as well. Roosters from Mariott next door got annoying after 5 minutes. Would stay again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, October 22, 2012
Dear Hunner W - thank you for your review, we are glad that you enjoyed your stay. We wanted to reply with regards to our breakfast, the breakfats inlcudes fresh cooked eggs, a roating selection of homefores, bacon, caribbean sausgaes local pastries baked at a local bakery, fresh fruits, waffles, yoghurts, jams, freshly brewed coffee, juices and breads. We are surprised that this did not meet your needs. We serve breakfasy up to 10am each morning, it is posible that you came a bit latter? We pride oursleves on our friendly staff and quick responses to fix any issues.
We do appreciate your feedback and this will be reviewed with all of the team.
Again thank you for your feedback.

Yours in hospitality

Thomas Mason CHA
General Manager
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Red Deer, Canada
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2012

Stay in room 515 for 1 week, for the first 4 nights, I keep on wake up at 12:45 am till 2 :15 am by the loud radio music playing in room 513,I told the reception,they can do nothing.Not until I asked the housekeeping lady what's wrong,she told me room 513 is an empty room,looks like someone set the alarm clock by mistake. She go and unplug it,and everything all right.
She even get me a working table for me to work on my laptop.
But the A/C in that room are very noisy. I hope they fixed it after I left.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, October 17, 2012
Dear Samlam 8888 - from Red Deer Alberta,

Thank you for taking the time to review our hotel. Your feedback is appreciated. We must appologise about the alarm going off in the other room, sometimes previous guest can set the alarm by mistake, we should have double checked. We will also double check the a/c unit in your room as well. We are glad that you found the hotel friendly and welcoming and we look forward to welcoming you back, again we sincerely do appreciate your feedback.

Yours in hospitality

Thomas Mason CHA
General Manager
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near London
Top Contributor
82 reviews 82 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 9, 2012

This isn't my first time at Comfort Suites and it's always proved an excellent base for both leisure and business trips.

This trip has been no different and I'm more that happy to recommend this hotel particularly at a current room rate around £75 a night, which about the cheapest you will pay for good accommodation (I know there is one cheaper, it's almost next door to Comfort Suites but it's not a place I would stay) on Grand Cayman right now.

Comfort Suites is 12-15 minutes walk out of George Town, has it's own dive operation (Ambassador Divers - also highly recommended), there's a good bar/restaurant on site and just across the road are several other good eating places.

I had an Executive room on the fifth floor with a floor safe, good size fridge, microwave, toaster and coffee maker plus free WiFi. The room was clean, everything worked, plenty of hot water, great kingsize bed and good a/c - what more can you ask? The very handy free breakfast buffet runs from 7-10am and was always well-stocked even though the hotel was fairly full.

One tip when you want to stock the fridge up is pop into Treasure Island Resort next door, they have a small convenience store at the right hand side of the lobby stocked with all the basics.

Room Tip: If you are a light sleeper you might want to consider avoiding rooms at the pool end of the building...
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, October 10, 2012
Dear Oldie 1950
Thank you for taking the time to review our hotel. We appreciate your support. The staff will be thrilled to recieve your feedback and we are glad that you enjoyed your stay, the quality of theproperty and our location, as well as the value that your recieved. On behalf of the whole team we appreciate this.

Yours in hospitality

Thomas Mason CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Seven Mile Beach

Address: West Bay Rd, Seven Mile Beach, Grand Cayman
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Seven Mile Beach
#5 Family Hotel in Seven Mile Beach
#6 Business Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Comfort Suites Seven Mile Beach 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Stay with someone you know. The hotel enjoys an excellent location beachside in the heart of Seven Mile Beach area close to restaurants, bars and shopping and with breakfast and basic wi-fi access included offering excellent value to the traveller on Seven Mile Beach. While not a beachfront property guests access the beach by a small path a few feet from the back door. The hotel offers 5 suite types: 2-bedroom, 1-bedroom with full kitchen as well as Business Pool View King Studios, Deluxe Studio with 2 beds and Queen Studios each with kitchenette are ideal for any size of family and budget. Onsite Restaurant and Dive Shop with snorkel trips to Stingray City offers convenience at your door step. Best location, best value on Seven Mile. ... more   less 
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Also Known As:
Comfort Suites Seven Mile Beach Hotel Seven Mile Beach
Comfort Suites 7 Mile Beach
Seven Mile Beach Comfort Suites
Comfort Suites Seven Mile Beach Grand Cayman, Cayman Islands

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