We spent 5 nights here during the peak season (spring break). The accommodations are not bad. The lobby is open and grand, the pool complex is suitably tropical, and the setting is pretty much ideal: a picture perfect white sand beach that extends 50 yards to a definitionally aquamarine blue shoreline, replete with a small coral reef within swimming/snorkeling distance. The hotel restaurant — actually two adjoining ones — are also beautifully set at one end of the hotel, in their own sprawling area by the beach, with options for protected (netted) or fully open air outside dining and an unobstructed view of the sunset over the ocean at dinner time. But that is where the superlatives end, and it is a steep cliff from there. The rooms are small and have the feel of a made-over motel (fake stucco walls painted in pale yellow and baby blue). The bar food (from the grill by the pool) isn’t worthy of service in a hospital cafeteria. The pool area and the beach were about as crowded as Jones Beach in NYC on a hot summer’s day, and forget about getting an umbrella. You’re not allowed to use your own, and they have only about 10 or 15 available for free which are quickly grabbed by the shrewdest patrons at dawn. Everyone else is left to either bake unprotected in the sun, or pay the exorbitant fee of $180/day for the protection of one of the Bedouin-style tents that they have set up on the beach (which, not surprisingly, mostly sat empty… we made the mistake of sitting in one and quickly got chased out by one of the hotel attendants patrolling the area). Quick action is needed to get a towel as well, as the supply of those too was exhausted by mid-day. Finally, it is worth noting that wifi is free only in the lobby (which is tightly restricted to just the lobby… can’t even access it by the pool). There is a $12/day charge for the rest of the premises (including rooms). I’m sorry, but in this day and age, that is ridiculous. If they must, add it to the room fee. But, together with the charges for the tents, it felt like we were being nickel-and-dimed (or more like Granted and Franklined) to death. Overall, the Westin is in a nice spot, and the amenities are good. But the decor beyond the lobby is cheesy, crowd control is absent, and the charge policies had an exploitative feel. To be fair, the room rate was about half that of the RitzCarlton right next door, but by the time you pay all the extra fees, I'm not sure its that much better of a deal. So, if you’re up for reaching for your wallet at every turn, and ducking out when you’re tired of being part of the herd, it might be OK. But I doubt we’ll be going back.
Here are some additional comments about diving: There is a dive shop conveniently located at the Westin, and run by Red Sail Sport — which appears to be the largest operation on the Island. If you are interested in scuba diving, stay away from this outfit. They don’t go to the best dive sites (at least the boat running from the Westin doesn’t), and they charge about double what you pay at one of the smaller dive shops, of which there are many along the road and in town. We initially tried a resort dive with Red Sail, but had some problems. When we tried to work it out, the clerk (Aga) was hostile (throwing the paperwork we signed back in our face) and the manager rigidly refused to consider any accommodations. In the end, we went to a local shop in town (Eden Rock Diving), and got a private lesson (from Chris) with a fantastic reef dive right off the shore for less than half of what we wasted on Red Sail.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.