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“Great Boat,Great place,Great tour,Great customer service!” 5 of 5 stars
Review of H2OGrandCayman Sea Tours

H2OGrandCayman Sea Tours
Slip B28, Yacht Drive, KY1 1202, Grand Cayman
1 571 488 1509
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Attraction details
Owner description: H2OGrandCayman offers daily boat tours to Stingray City sandbar Grand Cayman as well as private half or full day charter of the boat with captain. We are also available to arrange on board birthdays celebrations and day parties.
Useful Information: Lockers / storage, Bathroom facilities
Miami
1 review
“Great Boat,Great place,Great tour,Great customer service!”
5 of 5 stars Reviewed August 19, 2013

There is not much to say when things go just right, right? Instead we spend lots of words when things go bad. Well I am glad to say this review will be very short, because all was perfect.

Payment online was great, fast and intuitive.

Christian @reservation was always available to help and prompt in replying.

Tour was amazing, the staff on board fantastic, attentive and always so keen to help.

Aquasition beside being very clean and well maintained, is by far the best looking boat at the Yachtclub i Grand Cayman, or at least that I have seen.

Thank you again to all the staff at H2OGrandCayman for an amazing day with my family.

We will be back.

Carl

Visited August 2013
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20 reviews from our community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
“My favorite part of our cruise!”
5 of 5 stars Reviewed August 19, 2013

This excursion was awesome! We were on the Carnival Liberty and decided to go with a private company for the stingrays, hoping to beat the crowds. It worked. Our group of 6 all had a great time! Chester is knowledgeable, friendly, and accommodating. It was great to be on a smaller tour and get such personal service. The snorkeling is fun, but the stingrays were the highlight for me. A little scary, but Chester was great at making everyone feel comfortable.
Would definitely recommend a trip with Chester!

Visited August 2013
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San Francisco, California
1 review
1 helpful vote 1 helpful vote
“FANTASTIC DAY in GRAND CAYMAN”
5 of 5 stars Reviewed July 29, 2013

We arrived at Grand Cayman on July 25th on the Carnival Conquest. We were traveling with a family group of 12 people ranging in ages 20's - late 90's. We orginally booked with the cruise ship; however at the last minute we decided to book with a private tour operator to gain a more personal experience. We contacted Christian by email and he did a fantastic job in getting the tour together at the last minute utilizing email and text. The prepayment was easy and quick via PayPal. The taxi shuttle was waiting for us at the port terminal and we were brought to the yacht club to meet Captain Chester and his first mate Cynthia. We boarded the yacht Aquasition which was very clean, spacious and comfortable for our group. The first activity was snorkeling at the Coral Reef. Some of the family members never snorkled before, Captain Chester and Cynthia took the time and made sure everyone was comfortable in getting into the waters. The second activity was at Stingray City. The sandbar was shallow enough to allow everyone including the grandmother (mid-90) to feed and handle the stingrays. This was a priceless experience for all of us! Following Stingray City, Captain Chester located and doved into the waters and brought up some star fishes for us to handle.

Thank you Christian, Captain Chester and Cynthia for creating such an amazing experience for our family! Spending the day with you in Grand Cayman was the highlight of our vacation! We look forward to sailing with you again in the near future!

Visited July 2013
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New York City, New York
1 review
“Best new tour company ever!”
5 of 5 stars Reviewed June 11, 2013

We have had the pleasure to have tour with these guys on May 23rd. The reservation process was one of the easiest ever, Christian was incredibly quick in replying and incredibly helpful, sharing information and link by email or txt message. The payment process is so easy too, it is a bit like going to the supermarket...pick the product...select the quantity and there you are, pay with paypal, even if you do not have an account with paypal...you can just pay with you card.

Then we had a pleasure of the tour itself, met Capt Chester which is amazing, and we met Christian who was telling us, he is not usually on the boat but at the office stuck to a PC in order to reply as quickly as possible, but today he gave himself a bit of time off the pc to come along and see how things go. He is such a sweet guy, he was telling us how they do not own the boat unfortunately, how new this tour operator is..and how things go, i was amazed the amount of work him and Chester put together in a really short period of time, and how much service they provide just the two of them, they are great and really enthusiastic at what they do. If you meet them both,you can tell Christian ( beside being very kind and nice to talk to) is definitely the computer person finding easier to deliver a great service over the cyberspace, Chester is the guy that gives such a great time to their customers when they are finally on board. A really great team, and team work. The Tour, the boat and the stingrays were magnificent, beautiful, we had the pleasure to hold them, feed them and kiss them, we always been directed and instructed by Chester who is such a lovely guy, never makes you feel bossed around or anything, but makes sure you are doing the right thing to respect the environment and be safe. Snorkeling over the barrier reef is beautiful, and then Chester doing starfish hunting so we can have a chance for a photo and see how it really looks like in real life, is just the cherry at the top of few hours of fun.
We had the time of our life, we will never thank Christian enough for making the reservation and payment process one of the most pleasant and Chester for making sure we had a great time. All the best you two from NYC, keep up the hard work and i shall hope to see you again next year.
Elyza

Visited May 2013
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Noble, Oklahoma, United States
Top Contributor
52 reviews 52 reviews
24 attraction reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
“This is my favorite sea tour operator of all time!”
5 of 5 stars Reviewed May 30, 2013

From the time I emailed Christian at reservations through the time they dropped us off at our hotel after the excusion - we were completely happy with these folks! Not only did we have excellent service with reservations, the tour was the most fun one we've been on yet. There are a lot of tour operators in GC but we liked ours because we weren't packed on the boat like sardines and the Captain and his (would he be called a first mate? I don't know!) helper were very friendly and personable. Captain Schester was very knowledgeable about the history of Stingray City and how it got started but he was also a lot of fun to hang out with for those several hours. When we made our reservations we mentioned that we wanted to go on a certain day because it was our anniversary. Do you know that they had a bottle of wine and an anniversary card waiting for us on the boat?! We just couldn't believe how well we were treated by this entire operation. We came away from the experience with great memories of a great day and having made some new friends. You would be very wise and really happy to give them a try!

Visited May 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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