The Tortuga Club is basically a timeshare. All rooms are suites with one or 2 bedrooms. We have been to many timeshares before and found them to be quite reasonable.
Unfortunately for the Tortuga Club, they were hit by a major hurricane a few years ago and are struggling to recover. They lost 2 buildings, one of which has been replaced and the other is but a picture on a billboard!
We found the staff to be very friendly and accomodating, albeit the product they had to work with.
The rooms are fair. The ammenities are poor. The towels threadbare and the sheets not fitting the beds properly so that when you roll over you become wrapped in a caccoon. The soaps were the smallest and only 2 were given out for our week stay. The 19" old tube TV only had the major networks, with very poor reception.
The public areas were large, but sparce and poorly decorated. The restaurant was only open for breakfast on the day after the timeshare arrival days, Sunday and Monday I believe. We arrived late, due to a delay in our flight and there was no place to eat as everything shut down early. On the 2 occasions that we used the restaurant, we found the food and service to be good. The Bar and staff were nice and drinks were reasonably priced for Grand Cayman. We were there during the football play-offs and wanted to watch them on TV. The room system did not have the right network, so we went to the bar to watch. Unbeknownst to us, the TV could not have sound because it was broadcast throughout the whole restaurant. Something that I thought could be easily fixed.
The location of the Tortuga Club is another drawback, unless your goal is to simply sit most of your vacation, for there is no place within walking distance. A car is a necessity. Nearly an hour from Georgetown and a half hour from Rum Point, we felt we spent a lot of wasted vacation time driving. The parking lot for our building was rubble, with no even surface. Our small rental car had low clearance, so we were very reluctant to drive on it. Other buildings parking lots were paved. The view from a good percentage of the buildings is another building and the pool. Ocean View rooms were the ones that were wiped out by the hurricane, but the new building has them. We asked to be moved to the new building, but were told it was reserved for timeshare owners only.
All in all, I feel this property could be a lot better with some redecorating, a little money added to the ammenities, and keeping the restaurant open more often. The location cannot be changed, so if you are looking for good restaurants and something to do other than sit on a beach, look for a property in Georgetown.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Other