I am taken aback by the review written by ftkdenny reference the poor service. Villas Pappagallo does NOT have a restaurant. There is a restaurant (Ristorante Pappagallo) located across the road from the Villas but it is not associated with the Villas.

As for the Villas, the condos are privately owned and are rented/leased by the individual owners for the most part. The complex has a manager who in turn supervises the maintenance staff, maids (available at extra charge) and groundskeeper.

Reviewers of this complex are correct when saying it is quiet and "remote" since it is located at the far north side of West Bay and is next to a nature area.

As for water sports and snorkeling, there are none. There is a beach and a pier but the water is too shallow and a seabed strewn with rock. You have to travel elsewhere if you are looking for these activities.

The facility is mostly residential in nature.

The service was poor, we had to ask for our drinks a number of times and we sat water free for quite a while while we waited to eat because our throats were dry. The management staff was very rude as well. The food overall was below average, and cold.

Papagallo condos are very pretty. They are located across from the restaurant of the same name. The beach is small but nice. Not lots of shade, but some. The best thing about the beach is it is so private. I have stayed there 4 times and usually my group is the only ones on the beach. A lot of people live there who work in town so they are gone most of the time. The housekeepers are very nice also. But, the water is not very good for swimming. Lots of sea grass and rocks and not too clear but a beautiful color. Actually, the water there is several colors. Get a condo on the upper level to see the colors of the water best. It has a beautiful pool and jacuzzi. It is not close to any restaurant except Papagallo Italian across the street and Calypso Grill in West Bay. The Grill is very good. Get some crab cakes. It is on the bay and has a beautiful view. Need to rent a car. You can snorkle there but the water is pretty rough, so we take the car to smoother places to snorkle. There is a grocery store in West Bay-very expensive but so are the rest of them. The condos are cheaper than those on Seven Mile Beach but if you want privacy, it is for you.

We enjoyed our stay at the Villas Pappagallo. It was in a very secluded area away from the crowds of SMB, but it was only about a 15-20 minute drive to Georgetown. The villa (39) was quite nice ... it had all the conveniences of home ... washer/dryer, dishwasher, etc. Probably the nicest thing was having four balconies ... one off each bedroom, then one off the dining room, and one off the living room. The snorkeling was great ... though you have to go off the end of the dock to do it.
Don't miss having dinner across the street at the Restaurante Pappagallo ... OUSTANDING! Bottom line ... for what you spend the Villas Pappagallo are a great choice when planning your trip to Cayman.