I had originally booked a tour with Fat Fish Adventures, but that fell through due to some mechanical problems they were having. Not wanting to miss Stingray City, I booked with Soto’s at the last minute. While it was a bit hard finding their location in a residential area, the staff was great. I believe it was Randy, Billy, and Sonja. My son got sunscreen in his eyes and Billy helped us wash it out. We went to the coral reef first for snorkeling. It was a bit overwhelming trying to take care of 3 kids in the ocean, but it was easily the best reef we saw while snorkeling. A stingray with no tail showed up and came right up to us. It initially freaked out the kids because it was rather pushy for food, but they soon became enchanted with it. Billy also said, “Want to see a moray eel?” We followed him and he swam down, clapped in front of a crevice, and the eel swam out. Now I’m a bit familiar with marine life, so I know that the eel was pissed off and defending its territory. I hung back with the kids and snapped photos, but I was wondering about the wisdom of antagonizing an eel. At the same time, I wanted to see the sucker and knew he wasn’t being hurt. J We then got back on board and went to Stingray Sandbar. (I now know Stingray City and Stingray Sandbar are two different locations – they just call them all Stingray City.) Earlier I posted in this forum that my Dad was very, very wary of interacting with the stingrays. He quickly warmed up to it when he saw how tame they were. And though Billy harassed the eel at the reef, he was very respectful of the stingrays. He told us to remove shoes and snorkeling equipment so we didn’t hurt the rays. I saw not everyone was doing that on other tours, especially on the Red Sail boats in the area. I would have liked to look underwater at the rays, but the welfare of the animals was more important. My 7 year old started really freaking out about the rays, though. Sonja took the time to work with him and just as we were about to leave, he agreed to pet one of the small males. By the end, the kids wanted to go back (and we did). They still say it was their favorite part of the trip. Overall Soto’s did a very nice job, were very personal, and I would use them again. They also did the tour for a good price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.