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“Always Excellent!” 5 of 5 stars
Review of Peter Island Resort

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Peter Island Resort
5.0 of 5 Resort   |   P.O. Box 211, Road Town | Tortola, 00801 2409, Peter Island   |  
Hotel amenities
Ranked #1 of 1 Hotels in Peter Island
Certificate of Excellence 2014
Charlotte, North Carolina
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
94 helpful votes 94 helpful votes
“Always Excellent!”
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our seventh visit to Peter Island, and as always, it was wonderful! We want to thank Jean, Julianna, Derrick, Tracy, Marsha, Maxine, Edward, Donna, and Jennifer for taking such good care of us! The staff here is the best in the Caribbean!

If you are thinking about coming here...do it! The location is wonderful, the spa is one of the most beautiful in the Caribbean, the staff at the dive shop, the food, the service, etc. etc. We stayed in room 203 which is on the end in the beachfront junior suites. It is quiet, private and has a great view of dead chest and the entire beach.

There is construction going on in the marina. Think it will be done in the next month or two. It blocked the view of the marina somewhat but the noise was minimal.

The seaweed was managed quite well by the grounds crew. Had seen complaints about that in other reviews. They were on it daily if the wind shifted and it floated in. Seems to be a never ending problem for all the BVI's.

There had also been complaints about the boaters. A security guard now ensures the boaters do not take the reserved chairs on the beach, they have signs that they are reserved for resort guests. However, having been a boater myself, I understand the attraction to Peter Island. So, they do have many chairs not reserved in front of the restaurant on Deadmans beach. Really seems to be the ideal situation.

Some things to do if this is your first visit: do go over on the day long trip to the Baths on Virgin Gorda, do the sunset trip up to the loop with a bottle of wine or champagne to watch the sunset over st John's from the top of the island, do go over to White Bay for a morning, do go over to the spa for a half day, do the Vintners dinner if you like wine, and try to fly in to st Thomas and get the boat over to PI directly (don't try to fly into Beef island).

Again, many thanks to a great Staff!

Stayed April 2015, traveled as a couple
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682 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second trip to Peter Island Resort. Last year we enjoyed the resort so much, that this year it was a "no-brainer" as to where we wanted to visit (we rarely go to the same place twice!). What a lovely experience...everything from the room, food, wine, beach to the wonderful, attentive staff. This year, we experienced a few of the things that we didn't get to do last year, and it certainly didn't disappoint! There's so much to do on the island and so many beaches to check out...that seeing the resort twice in two years was a given! The sunset loop is such a peaceful spot, all that grandeur in one place! White Bay Beach was a perfect snorkeling spot for a scaredy cat like me. And we can't say enough about the Wine Tasting dinner and the Spa! Our favorite staff from last year was there (Captain, Denise, Michael, so many more) and some new faces (Alexis, Casper, Gia, to many to name!!!). THANK YOU, THANK YOU! We will see you all again next year!!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Peter Island resort is the most special place for my wife and I in all the Caribbean. We have been staying here sense 1988 every year for at least one week to some years 2 separate weeks, now we stay our 12 day period every June. We have only stayed 23 times in recent years, something must be right. What can be said about Peter Island other than it is Luxury , and is coming home, the most beautiful place in the Caribbean. We have stayed at them all Scrub Island which does not hold a candle to Peter Island, Little Dix Bay, All the resort on St John, Ladera in St. Lucia, St.Kitts, and many others. There is no place like Peter Island, including the Best of the Ritz which we stay at in Grand Cayman.

We stay in the same room most of the time in the Beach Front Suites, we are never disappointed, food is great, always fresh , great Chef, and great staff help, they will cook you what ever you want if you ask for it. Get over folks this is the Carbbean on an Island, food cost are high, you pay for what you get.

Where do I start with staff of better said family now, we have grown older with most the staff and they family, where else can you say your vacation is like going home, to those you love, I mention names I may forget one, as I have got older, but we love all them, we have know Jane and Jean sense we first came and others and we talk about children and grandchildren

Then there is Randy Keil in the dive shop, we are divers, no better diving in all the Caribbean including the Caymans. Thank you Randy for sharing you life and great times on the boat and in the water. last year we had a under the water earthquake.

So yes we are coming back and I would recommend Peter Island to everyone, It is special, I think the they could teach the Ritz a thing or two.

We look forward to our 12 day visit beginning June 8th.

We see our family again......On God's Gift... Peter Island...

Room Tip: Beach front suite
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a great stay at Peter Island last week for our anniversary. It was our first visit to the island and we absolutely loved it. It was very peaceful and restful. The rooms were nicely renovated and the staff was exceptional. Alexis was particularly gracious during our stay and went out of her way to make sure our stay was spectacular. Vernon was great too. Paulette worked in the resturants and bar and was also fabulous. We really enjoyed the whole island and love the mix of boatsman yet quiet escapes all over the island to get away from everyone else. A slight negative about the boaters is sometimes it was hard to get seats on deadmans beach which is the main beach of the island. The beaches are lovely and the spa is incredible. The resturants were nice and the food was very good to great. There is construction but did not bother us luckily because they placed us as far from it as possible. I can see that it will be very nice once completed. If you are looking for low key elegance and upscale carribbean charm this is the place for you!

Room Tip: As for a room away from the construction. The ocean front suites are right on deadmans beach which...
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotch Plains, New Jersey
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I returned from a week at Peter Resort in the BVI last night. We had wonderful expectations after reading the reviews on trip advisor but our experience fell somewhat short. First the good. The location is wonderful. The beach front suites had a great view and the sound of the waves were extremely relaxing. The spa was first rate. The food was mostly good but exceedingly pricey.The staff was friendly as they did greet you with a smile and a wave.Jean and her cookies were fun.Rock who transported us to White Bay was very knowledgeable about the island.There were some forgivable errors. Forgetting our vegetables at dinner, dirty laundry being left at our door overnight and the resort not addressing large amounts of seaweed that appeared on the beach.Now to checkout. There were a number of spa services on our bill were not appropriate totaling hundreds of dollars.Mistakes can happen but correcting this was not easy.I spent at least 2 hours explaining what services we did have and which were erroneous.I spoke with Mr Butler and Mr Johnson, mangers in the evening and during the day who apologized but could not easily fix this. I was told that after much discussion that some charges were to be removed but If I was not telling the truth they were to be added back on.
Bottom line, this is not acceptable, especially at this price point and I will not be back.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Peter Island Resort, responded to this review, 1 week ago
Dear Drhy45,

Thank you so much for spending a week with us on Peter Island, and I am glad that you enjoyed the relaxing waves from your Beach Front Junior Suites, our friendly staff, the infamous Ms. Jean Kelly, and your spa services. Please accept our sincerest apologies for the inconvenience of the billing issue. Fortunately we were able to remove those charges and get everything corrected - but are sorry for the time you had to spend on resolving this. We do hope that you will consider visiting us again as we would love to have you. Jean will have fresh cookies ready!

At your service,

Carrie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stouport on Severn
Top Contributor
158 reviews 158 reviews
58 hotel reviews
Reviews in 87 cities Reviews in 87 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one week in March, having stayed the previous week on Tortola. We were dropped off by taxi at the ferry dock and from this moment on we were impressed by the efficiency and friendliness of the staff. Always smiling and greeting you whereever you were on the Island. Apart from the location, which is idyllic, it is the staff that makes this place a great success.

We spent out days relaxing on Deadmans Beach. OK there are always a number of boats moored in the bay and some of the occupants did venture on to the Island. But we found this to be an additional interest and it did not cause us any problems.

We found the food acceptable, but for a hotel of this quality we thought it could be more adventurous. The desert offerings could certainly be improved.

Overall a great stay and we would certainly return without hesitation.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Peter Island Resort, responded to this review, 2 weeks ago
Dear Morrie,

Thank you so much for visiting us after your stay in Tortola, and for sharing this wonderful review! I am so glad to hear that you enjoyed your time with us, and that you appreciated how friendly our staff was. I am also glad to hear you wouldn't hesitate to visit us again! We look forward to seeing you soon.

At your service,

Carrie S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Private island in BVI. Attentive staff, great beaches, and the food was great. We especially liked the steel drum band on Wednesday. The spa is so relaxing, and the pool at the spa was always empty - our private getaway!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Manager at Peter Island Resort, responded to this review, 3 weeks ago
Dear Mlanzalotti,

Thank you so much for coming to visit us, and for sharing this wonderful review of your experience! I am glad you enjoyed the steel drum band, and took note of our terrific staff, beaches, and food. I hope that the Peter Island Spa pool will become the private getaway you escape to again and again through the years! We look forward to seeing you again.

At your service,

Carrie S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peter Island Resort

Address: P.O. Box 211, Road Town | Tortola, 00801 2409, Peter Island
Location: Caribbean > British Virgin Islands > Peter Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Peter Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Peter Island Resort 5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Peter Island Hotel Peter Island
Peter Island Resort British Virgin Islands

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