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Peter Island Resort: Traveler Reviews


Peter Island Resort
P.O. Box 211, Road Town | Tortola, 00801 2409, Peter Island
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Traveler Reviews

90% Recommend
4.5 of 5 stars 228 reviews
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Way overrated - glad to see others are beginning to agree

Peter Island Resort

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2 of 5 stars
A TripAdvisor Member
Dallas, TX
Feb 6, 2004
12/13 found this review helpful

My wife and I went to Peter Island in November of 2003 for our honeymoon. Given the price we paid for a weeklong stay on the island there were far too many issues - some small, others not so small, for me to recommend Peter Island. First the good. The food at the main restaurant (Tradewinds) was fantastic and the wine list was surprisingly good considering the relative remoteness of the resort.
The Vitner's dinner was outstanding and the host (not a resort employee, but a representative from BVI's liquor distributor) was very knowledgeable. The two masseuses working the day my wife and I received our massages were also excellent. The staff at Paradise Watersports was very helpful and a blast to go snorkeling with (despite the weather - more on this later). The island was beautiful and under the right circumstances, it COULD be a wonderful place to spend a week or so. Now for the bad. The food at Deadman's beach was mediocre and repetitive.
It was fine for a day or so but the menu needs to be rotated throughout the week. The service on the island left a lot to be desired. In some cases it was simply a case of the staff not being very attentive.
Unfortunately it seemed to be the rule rather than the exception.
Except as stated above (Paradise Watersports, the masseuses), the staff was inattentive and simply shouldn't have been working at a resort that claims to be world class. Part of the problem seems to be that each meal has a built in service charge to cover the tip. The waitstaff in the restaurants no longer have an incentive to provide good service because they've already received their tip. There's room to provide an additional tip on the receipt, but there were very few instances where I felt this was earned. Getting to the island proved to be much more difficult that it should have been. My wife and I flew into St. Thomas where we had made arrangements to be picked up by the Peter Island ferry. However, instead of being picked up by the ferry, we were told (when we arrived at St. Thomas) that we would instead have to take a taxi from the aiport to the ferry station on St. Thomas and from there arrange for transportation on our own to West End, Tortola. We then had to take a taxi to Road Town where we were finally picked up by a smaller Peter Island boat (but only after we sat and waited for yet another couple to arrive from their unexpected commute from St.
Thomas). We were assured that the following Saturday we would be able to take the ferry directly from Peter Island to St. Thomas and skip going to Tortola. Unfortunately, despite these assurances, we had to repeat the same process the following Saturday. My wife and I were very much looking forward to taking the day trip to Virgin Gorda to spend some time in the Baths, but unfortunately, due to the torrential downpours that the BVI and USVI experienced while we were there, the trip wasn't possible. The weather was no fault of Peter Island, but no apologies were made for the cancellation of the trip and there was no offer of anything in exchange. Obviously there was nothing that Peter Island could do about the weather, but they could have done something to compensate the guests for their inconvenience and for a trip that we had all essentially paid for as part of our week stay on the island.
The construction on the island was a serious eyesore as well. Had the weather not kept us inside as much, it would have been even more of an issue. Bottom line is this - I wouldn't recommend visiting Peter Island unless they do something to improve the service on the island (both the waitstaff and the management) and until the construction is complete.
The price of both the accomodations and the travel time simply don't warrant it. Even then, I would look at Biras Creek, Caneel Bay, or Little Dix before going back to Peter Island.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $360 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great vacation destination

Peter Island Resort

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5 of 5 stars
A TripAdvisor Member
Clermont, Florida
Jan 12, 2004
4/5 found this review helpful

My wife and I vacationed on Peter Island a few years ago. We have never been treated so royally. The rooms were magnificent, along with the view. The food was wonderful, and the service was outstanding. The staff went out of their way to accommodate the guests, and the beaches were superb. We don't know how it's being run as of late. But, if it's half as good as it was when we were there it would still be a wonderful vacation spot. We were there for just a few days, but felt as if we were there for two weeks because it was so relaxing. It was a little out of our reach financially, but it was worth it and we still talk about it and have never regretted the expence.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $360 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A gorgeous resort where service could improve

Peter Island Resort

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3 of 5 stars
A TripAdvisor Member
New York, NY
Jan 7, 2004
4/5 found this review helpful

We stayed at Peter Island last February. Ocean front rooms were fabulous on a postcard perfect beach. We liked it enough to return. One thing that could improve is the service. The small staff is very friendly, but it feels like staying at a B&B, like if you ask for any personalized service, you're imposing on your "hosts". Ordering room service made us feel guilty because of the clearly visible huge amount of effort it took to get it up the big hill from the kitchen. Advertised trips to White Bay with a picnic were inconvenient, and short staffed. Rather than the personalized experience we expected, we went in a van with serveral other people and lunch coolers were passed out to us from the van. Unlike the website add, there was no one to wisk away our lunch when we finished. we brought it to the pick up spot and called from a ride back. They took about 20 minutes to come get us. We had a great vacation, but it wasn't the pampering experience I've become accustomed to at the brand name resorts like Ritz Carlton or even the Westin chain. Go for the privacy, relaxation, great facilities, and food in the dining room at dinner. Be prepared to go with the flow and you'll have a great time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $360 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great honeymoon on Peter Island!!!

Peter Island Resort

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5 of 5 stars
A TripAdvisor Member
Greenville, SC
Dec 9, 2003
0/1 found this review helpful

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $360 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful island

Peter Island Resort

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5 of 5 stars
A TripAdvisor Member
Princeton, NJ
Dec 1, 2003
5/6 found this review helpful

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $360 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Peter Island Resort Also Known As

Address: P.O. Box 211, Road Town | Tortola, 00801 2409, Peter Island