If you are looking to truly "get away from it all", Biras Creek is ideal. The stress began to melt off of my body from the minute we were greeted by Adit, one of the guest assistants, given cold towels, rum punch, and a tour of the grounds via golf cart. The bags were taken care of as we toured. The first thing we noticed as we toured the grounds was the quiet. No traffic noise, no piped in music, no mechanical hum, only the wind, the surf, and the occasional "plop" of pelicans diving into the water for fish. The setting of the resort is absolutely spectacular and you literally feel like you have the whole place to yourself due to the extent of the grounds and the well-designed placement of the buildings and villas. Our villa had an ocean front view and a private plunge pool with the surf crashing about twenty feet away. When having dinner on the patio or walking back to our villa after dinner, we would look up at the most spectacular stars we have seen in years. No light pollution.
The setting was spectacular, the food was delicious, the availability and accessiblity of activities was just right. You could be as active or as chilled out as you would like. What sets Biras Creek truly apart is, I believe, the service. The staff at Biras is exceptional. Not only do they attend to your every need, but they anticipate your every need gladly and professionally. I got the sense that each and every staff person took great pride in doing his or her job well and treating every guest as if she or he was the only person they had to serve. Plus, they offer the kind of discreet, tactful service that is so hard to find in the United States where everyone wants to be your best friend within thirty seconds of meeting you. Maybe it's the British roots of the BVIs . . . the staff at Biras Creek lets you make the choice of whether you want to engage in conversation or not. If you want to engage, they are happy to chat with you as much as you would like. If you'd rather drink your morning coffee in silence, that's fine, too. Allowing guests to make the choice is, to me, the epitome of fine service.
One example of Biras Creek service: my family happens to be obsessed with mangoes and it was the beginning of mango season when we arrived. Most mornings the breakfast buffet had fresh mango among the fruit selections. Alas, one day the mango ran out because we came later to breakfast than most. When I asked the server if more mango could be put out on the buffet, she arrived minutes later with an entire bowl of sliced mango just for us. Heavenly! We were not the only ones who were spoiled. As we spent the week at Biras Creek, I saw the staff again and again make special arrangements for the guests gladly and willingly.
If I had one quibble with Biras Creek, it would be that some of the facilities are showing their age. Attention has definitely been given to keeping up the villas up to date, but ours had a musty smell in the sitting room that I think came from the rug. Our bedroom and bath had unattractively boarded up windows on the side facing the neighboring villa. I suppose they did that in order to maintain privacy, but I felt like a better solution could have been found. That having been said, though, I know how hard it is to maintain properties at the beach. My family had a house at the beach for several years and the salt air is very, very hard on properties. Plus, people do crazy things when they stay in a rental. We took our house off the rental market because we could not deal anymore with the damage renters did to our home. I can only imagine what the folks at Biras Creek have to deal with on a regular basis as they maintain ocean front properties with different guests every week.
We wanted to "get away from the madding crowd" and at Biras Creek we certainly did! Most of the guests were couples (empty nesters and honeymooners) looking for a lovely, romantic getaway. Our needs were a little different because we were trying to play the balance between what my husband and I wanted and what our 17 year old son wanted in a spring break vacation. While our son and his friend enjoyed their time (and ate more food than you can imagine!), the resort was not as "jazzy" as our son would have liked. I was entirely unsympathetic, however, given that Biras Creek had an amazing amount of waterfront activities available for free plus tennis plus the horses plus hiking plus day trips plus the spa plus an exercise facility plus DVDs to check out plus wireless plus a huge TV in the sitting room . . . Nonetheless, I would not recommend taking small children to Biras Creek as we were the only family there.
One last tip: if you are an animal lover or a horse lover, don't miss the chance to hang out with the five rescue horses on the property. Biras has five Paso Fino horses rescued from racing in Puerto Rico. The "boys" (all five horses are geldings) are scarred from racing in the city streets where they would fall or run into things or be beaten. The horses arrived at Biras Creek terribly afraid of people because they had not been treated well by humans. After extensive work by their trainers, the horses at Biras trust people and will gladly be groomed and petted. They are not yet to the place where they can safely be ridden by a variety of people. The trainers do ride them and have a goal of the horses being ridden by the guests eventually. You can make an appointment with the trainer any day that you are there to visit the horses, groom them, and walk them, if you would like. With the assistance of Emily, the head trainer, my husband and I groomed and walked "Kid" and "Ben". They were the sweetest boys! Plus, while we were there, Craig, one of the GMs, came down to visit the horses. As we were chatting with him, he told us that he goes down every morning to see them. I would, too, if I could!
We saw Craig out and about a number of times during the week that we stayed at Biras. That, to me, is the mark of attentive and engaged management that is always striving to be better.
I would go back to Biras Creek in a heartbeat. I did not want to leave.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.