We only used the restaurant so I cannot comment on the accommodation...We saw the Villa Noue's website and thought it looked like a pleasant place to celebrate of 23rd wedding Anniversary...We arrived at 1245 for lunch. Sue, an English Lady and one of the co-owners, I believe, welcomed us but from then on it went downhill. There were three other tables occupied so not overly busy!...Sue did what she had to do in taking our order but her manner was very cold and unfriendly. In fairness the food was nice,the meat was cooked well and felI away from the bone, my only criticism if any, in reference to the food would have been the lack of accompanying vegetables or salad but then again that's a personal preference.....But it was a shame for us and for the Gentleman preparing the food that the experience was let down by the rude service. I tried to start a conversation with Sue but to be quite honest she appeared not interested, even simple questions were answered as she walked away.The Auberge's open plan lounge was just behind a wall from the restaurant area. I believe Sue's Mother was staying, as I heard her say Lunch would be at 3pm. After our meal I had asked if we could have our coffee in the public lounge area as a previous diner had done..."Oh No" was the reply.." That couple know my Mother"...We ordered coffee, by which time we were the only people in the restaurant, which again seemed an issue when I was trying to ascertain what was the choice...to be which she curtly replied with her back to us "just expresso"...I could go on but I won't...Lastly the bill was brought to us without us requesting it, so we paid the bill and left....In the six months of being in the Toulouse area, we have been very impressed with the friendliness and service we have received but sadly this was by far the worst experience since we have arrived. I work in the tourism industry and I am always looking for places to recommend, the VIlla Noue, however, will not be one of them, purely down to the service ...Moreover sadly our Wedding Anniversary lunch was not quite the expereince it should have been!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I am only sorry that your unhappy lunchtime has only just come to my attention. I can only apologise for what you obviously took for my rude behaviour. My only excuse is that I was under a lot of pressure that day trying to run the business and entertain my family on the occasion of my Mother's 87th Birthday at the same time, with my sister and bother having a private party in the adjoining lounge, hence the unusual refusal for coffee in the salon.
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As to the food, I am pleased that you enjoyed what you had but with a three course menu at 17.50€ the dishes always come with potatoes or rice and extra vegetables as available can be ordered as a supplement.
I am pleased to say that we have recently been awarded the coveted classification of 'Auberge de Village' and that we have been working happily in the Mancioux for over 8 years with lots of repeat 'business' and 'local' customers.
I do hope that you will come again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.