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Frenchman's Cay Resort: Traveler Reviews

No photo provided
Average price*: $215 (year-round)
TripAdvisor Traveler Rating: 3.0 based on 14 reviews 14 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
3
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
7
TripAdvisor Popularity Index: #11 of 30 hotels in Tortola
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 9
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Inviting Villa Resort Complex situated on Frenchman's Cay. This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Address:
P.O. Box 1054
Tortola

TripAdvisor Traveler Reviews

Reviews of Frenchman's Cay Resort

( 4-8 of 14 )
“Not in it its finest time -but quite nice”

Frenchman's Cay Resort

Aug 27, 2005
3/4 found this review helpful

The very mixed reviews of this resort are understandable given the spectacular location and view, ready access to snorkling, and great beaches and pools but with the upkeep of the grounds (including a grass tennis court) and some of the rooms having been a bit neglected in the past year or two. We found the staff to be reasonably responsive-and the rooms, which all have wonderful views, to be clean and reasonably well kept. However, if you are looking for high end luxury or impeccible service, this could be somewhat disappointing. It was however, far better than some mid range Carribean resorts we have stayed at before.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: February 2005
Member since: August 27, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon, Families with young children, Tourists
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“A bit of paradise”

Frenchman's Cay Resort

Jun 23, 2005
1/6 found this review helpful

After sailing for 10 days, we spent 3 days in a villa at Fenchman Cay Hotel. THe villa was clean, spacious and very comfortable. The full kitchen allowed us the luxury of cooking two wonderful meals and chillin' on the balcony. The view was a bit of paradise and the breeze was heavenly! It was so very relaxing.

The location was excellent. We hooked up w/ a cab driver from West End taxi, Wayne, who took great care of us. We went to Mount Sage National Park, the Sugar Mill Restaurant, the ferry to St John's and of course Pusser's bar in Soper's Hole.

I'm adding a photo of the red tail hawk that entertained us as we sipped cocktails

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“The real story....”

Frenchman's Cay Resort

Apr 14, 2005
14/17 found this review helpful

Frenchman's Cay Resort has a stunning view. However, everything else is terrible. I have traveled all over the world and have never stayed in rooms like the ones at this Resort. Nor have I ever encountered such hostility, ungraciousness, lack of rapport with guests, as I did with the owners/managers of F. Cay.

Leaking refrigerators, no cooking pots, utensils at a minimum, broken screen doors, torn sheets, horrible bed - a rather dreadful situation. And to make matters worse, Pam and Terry, the owners/managers do not seem to care. Nor do they seem to like people, or their jobs. Odd for someone in the hospitality business. All the other staff were superb. All unhappy but employed.

With such a beautiful location it is unfortunate nothing has been done in years to upgrade these units. Spectacular views can be found at other places on the island - people will find these places and F. Cay will continue to deteriorate unless there is new management/ownership. I stayed in 2004 but will not stay there again. In 2005 I visited friends who were there and the same situation exists.

A real pity.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendyFarmingtonCt's Summary
Date of Stay: February 2004
Member since: June 22, 2003
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Terrible resort in a beautiful location”

Frenchman's Cay Resort

Apr 10, 2005
11/15 found this review helpful

We had the misfortune of staying at this "Luxury Resort" this spring. As seasoned world travellers we find we usually get what we pay for, except at this place. The owners were rude and confrontational when we asked to have our room cleaned. The rooms were dirty and falling apart, the sliding door to the porch did not work and the cupboard door in the kitchen fell on my head! Never have we paid so much to recieve so little! See OUR photos for what to expect at this $300 /night "resort"

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: March 2005
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Bats, rats, dirt !!”

Frenchman's Cay Resort

Apr 8, 2005
13/17 found this review helpful

Upon reading the reviews today (one week after I returned from Frenchman's Cay), I realized the majority of people who wrote reviews were 100% correct on their descriptions of the resort, rooms, restaurant, etc. I’m not sure which Frenchman’s Cay Resort the last two reviews stayed at, but it surely was not the one in Tortola. I fully agree with comments from another reviewer that the place hasn’t been updated since AT LEAST the 80’s. And yes, we saw the “ant covered” feces in our bathroom when we arrived as well. Even though the sheets appeared to be clean, the rest of the place was filthy – and it’s really obvious there is stuff on tile floors (carpet may be understandable). AND I’m surprised no one else mentioned the rusted electrical outlets (some didn’t even have covers on them). SO, I think my “adventure” at Frenchman’s Cay can top anyone’s story. First off we stayed at villa #4. Appeared to be clean until you take a closer look. Here’s the good part……..from 11:00p.m. until 3:00a.m. we were woken to the sound of “screeching” noises at least 7-8 times, which included noises in the bathroom. The last screeching episode at 3:00a.m. was to the sound of two rats chasing each other around the room. Needless to say, we kept on ALL the lights (some worked, some didn’t) in the villa and made the best of it. HERE COMES THE FUNNY PART. When we went to check out the next morning, I asked the lady (which was one of the owners) at the desk if she was aware of rodent problems in the room(s). She replies “Oh no, that wasn’t rats, that was BATS….yeah, they really keep the bug population down”. My wife and I sat there astonished that she made it sound like it was a benefit to have the bats in the room (to tell you the truth, we have gotten a lot of laughs with our friends about that statement). So, upon hearing her tell me the bat benefit, I asked what she planned to do about our four hours of “bat” sleep, she calmly looks at me and says “credit card please”. One good thing to say – IF someone was to go in there and clean up the beach, cut the grass, clean up the rooms, etc., it really might be a nice place to stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2005
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
Young singles
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Reviews of Frenchman's Cay Resort

( 4-8 of 14 )
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Frenchman's Cay Resort Address

P.O. Box 1054, Tortola