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“Our home away from Home!” 5 of 5 stars
Review of Fort Recovery Beachfront Villa & Suites Hotel

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Fort Recovery Beachfront Villa & Suites Hotel
4.0 of 5 Hotel   |   Towers | West End, Road Town VG-1110, Tortola   |  
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Hotel amenities
Ranked #1 of 14 Hotels in Road Town
Solon, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Our home away from Home!”
5 of 5 stars Reviewed March 1, 2013

We have just returned from a month at Fort Recovery Villas in the BVI. I say that this is our home away from home because we have stayed there more times than I can remember-- every year for a long time. Needless to say, we love the place. The location is perfect--convenient to restaurants, beaches and shopping. It is a quiet place with a beautiful view over to St. John's.
The staff is friendly and accomodating. We have already booked for next February.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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442 reviews from our community

Traveler rating
    288
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    31
    14
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Mineapolis
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2013

We arrived to the quaint setting of Fort Recovery and our wonderful accommodations. Our room gave access to the beach and the lovely sunsets of the BVI. We felt the resort was well managed and understood the word "service".
The other guests were engaging and full of good conversation. We found the grocery store down the road to have adequate supplies for our needs. The beach was great and the relaxing mode of the hotel provided us with a wonderful week.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

I am a returning guest who recently got married at Fort Recovery. We had about 25 guests with us. We had the most beautiful wedding and stay, the guests were so pleased and the staff went out of their way to make sure everyone felt taken care of. My friends loved doing yoga on the dock and we had wonderful massages at the spa. The wedding was outstanding and the flowers and decorations were beautiful and well done. We all had an amazing stay, and can't wait to return!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton Park, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 23, 2013

Spent a wonderful week here from Jan 26 - Feb 2, 2013 using the island as a base to also visit Jost Van Dyke and Virgin Gorda, both short ferry rides away. Our first floor villa was spacious, well appointed, clean and comfortable. Our patio and lawn had spectacular views and was only steps away from a small sandy beach. No coral here, but the dock and two rock jetties had many schools of fish, easy to see and reach, a plus for beginning snorkelers. Other beaches on the island ( eg. Smuggler's Cove) and other BVI islands have better snorkeling, eg. anywhere around The Baths at Virgin Gorda.

Unless you really want solitude, you need a car to take advantage of the island from here. There are no amenities within easy walking distance from the property. However, it is an easy drive to Soper's Hole and the West End ferry ( 5 min) for restaurants, groceries and some shops. The popular northern beaches and restaurants are only 10-20 minutes away and Road Town with its ferry terminal and restaurants are about 25 minutes. Roads are narrow and hilly and you drive on the left. We did not find this to be any problem because the traffic is ususally very light. Using taxis to travel is possible, but limiting and likely overall more expensive if you want to visit the rest of the island.

Special thanks to Doug at Fort Recovery. He helped us with our reservation, arranged airport transport for our late arrival, had a rental car delivered to our door the next day, answered many questions and helped us with anything we needed. Everyone at the property was friendly.

Breakfast and evening meals were available on the property and well prepared. We opted to mainly use off-site restaurants because there so many good alternatives available.

This is our second trip to Tortola and we find the West End to be an ideal location, away from the cruise ship crowds. We would stay at this property again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2013

We just spent 4 nights at Fort Recovery and had a great time. The room was very nice, bed comfortable, AC worked great, all was good in the room. Beautiful view, and the staff was even better than all of those descriptions. They have a nice beach with a dock you can put a boat on if you rent a power boat from Nanny Cay - which is just a short cab away. I'd recommend this place to anybody.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyme, Connecticut
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 14, 2013

I have stayed all over the caribbean and enjoyed almost everything. This property is quite lovely,
although somewhat inconsistent with older rooms being less comfortable. those under the almond trees make sleep impossible as the nuts sound like hand grenades when they fall on the roof. We found Pamelah to be really, really abrasive. during our stay there was a particulary
windy day. A framed print fell off the wall and we were charged a pretty hefty fee to replace it-amazing! Staff are pleasant if you engage them, but clearly very unhappy in this work environment. While it is a nice enough property, the management is so unpleasant it taints the
experience. there are nicer places on the island where quests are made to feel welcome.

Room Tip: stay in the newer rooms and be sure to ASK for them and get it in writing!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 12, 2013

I researched the hotel myself on the internet, so didn't want to book through a travel agent who would receive a commission for my booking 7 nights when they didn't do any work for it. I phoned the Fort Recovery Resort directly and asked if we could meet in the middle on the commission. I'd like to negotiate to pay more than the commission price, but less than full price. Doug said we could work something out, but when he checked with the owner Anita, she would only include services in the price. I said that was fine, because that had value that we would otherwise pay for and accepted that they "included a two person half day snorkel excursion on their boat and a dinner for two". The weather was too rough Monday and Tuesday to go out, so Doug said Wednesday we'd go o!ut. He had a painting project to do Wednesday and Thursday morning he said he was going to finish painting the room. The weather seemed OK, but I think he just wanted to finish his painting project. When I asked what value would be refunded on our bill for 2 people not getting the snorkel excursionhe said "nothing - the excursion would have been complimentary, so it has no value". ....hmm, it "had value" when I made the booking directly with them. They got full price for the room.

Web site says a 7 day stay, receive fresh flowers in the room - we got NO flowers.
It also says "Includes toiletries" - there was only cheap motel style thin bars of soap for the sink and a bar of Ivory soap for the shower. No box of tissues, hair dryer, shampoo, lotion, or other ammenities one would expect to be included for $300.00 a night.

We had a mouse chewing through bags of nuts and vitamins in the kitchen our first 2 nights, so they put in a mouse trap, which the worker didn't activate properly the first day. They offered to move us to another suite, but we booked a second floor room with balcony to be higher than the bugs on the ground floor so we didn't want the ground floor rooms we were shown. The suite shown also did not have a stove, which we had in our original suite, and wanted to use.

We had discussed a rental car prior to arrival and Doug said they had a car on site to rent, which would be $65.00 a day. It was more like a "Rent a Wreck" - 2004 Chevrolet Tracker with a rusting body, an inside cover panel missing and rear door handle & surround missing, all 4 door lock knobs missing their tops, and smelled very mildew/musty. The second day we had it I mentioned to Doug that the passengar side floor was wet and the bottom of my new quilted handbag was getting soaked with dirty water soaking up into it from sitting on the floor. Their cleaners wash the car after each rental and Doug said it could be water from cleaning, but it should dry out and not smell musty. (we think the air conditioner leaked water) I asked if they would discount the car a bit but he checked with Anita and she said no. We would have changed to a proper rental car company, but had an appointment to rush off to that day, and the day after we rushed off to catch the ferry to Virgin Gorda after Doug told us their boat would not be taking us out as hoped for the 3rd day waiting, so in the end we put up with the car. I would recommend anyone going there to rent from a reputable rental car company who maintaines their vehicles. On our checkout bill they actually tried to charge us more at $70.00 a day, but we caught the error.

This vehicle has "personal plates and insurance" on it, so who knows what coverage would apply if in an accident.

The last day we were there we had no room service. The girls came but my husband was in the shower so asked them to come back in an hour after we had gone. We returned at 6:00pm, but the room had not been cleaned. - we asked Doug for clean towels which he gave us.

Packing up to leave, I found that the mouse had been in two of my drawers, chewing through bags of dried cranberries and walnuts and also a pair of new silk underware. Doug said he'd refund the price of the underware, but of course the nuts ware a wasted purchase. We found that the mouse had also been in more of the drawers after Doug left the room, pooping on our clothes. Doug moved the mouse trap from the kitchen to the bedroom to try and catch it. In the morning the mouse was still not caught in the trap.

We got tons of bites from mosquitos of noseums or something a couple of nights in the room as we slept. If you sit on the balcony outside be prepared to leave once the sun goes down because we got bitten a lot the first night sitting outside. Take lots of mosquito repellant and After Bite stick.

The beach that looks nice in their advertisement is actually only a small manmade beach running in front of their property; after that it's rocks. If you want to stay at a place on the beach, try the Long Bay Resort or other location. This woman, Anita, from New York who owns the hotel is in the service industry, but we found she charges a high price, and doesn't give the service.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fort Recovery Beachfront Villa & Suites Hotel

Address: Towers | West End, Road Town VG-1110, Tortola
Phone Number:
Location: Caribbean > British Virgin Islands > Tortola > Road Town
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Road Town
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fort Recovery Beachfront Villa & Suites Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Fort Recovery Beachfront Villa & Suites Hotel is a small, unique hotel located on Tortola, British Virgin Islands and is family owned & operated since 1969. Chosen by Discovery's Travel Channel, Fort Recovery was the only Hotel Selected on Tortola for their exclusive Caribbean showcase. They were also chosen as the Captain's Guide Magazine's "Best Resort," by the Reader's of the Captain's Guide Magazine. All suites are directly on the beach with Cable TV, A/C, free WI-FI, housekeeping, private balcony/patio/deck, living room, kitchen, master bedroom, full bathroom and more. Views are unmatched and completely unobstructed, right on the calm, Caribbean side of Tortola. On site is a full service Spa with professionally trained staff. There is an in-house, private restaurant also serving breakfast and dinner daily. 24/7 on-site management and knowledgeable front desk staff are always there at your service! ... more   less 
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Also Known As:
Fort Recovery Beachfront Villa And Suites Hotel
Fort Recovery Beachfront Villa Hotel Road Town
Fort Recovery Beachfront Hotel
Hotel Fort Recovery Beachfront
Fort Recovery Beachfront Villa & Suites Hotel Tortola/Road Town

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