Our family of 5 (2 adults and 3 kids) just returned for a week at this hotel. We have travelled to many more touristy locations such as St. Thomas, the Caymans and Mexican destinations, and everyone agreed that this experience was much more relaxing and felt really authentic. All of us had a blast. The hotel staff, especially Doug, but also Rita and Ivette and everyone that works there, are genuinely warm and helpful. They will do their best to provide anything you need. We had a lower level villa and loved just rolling out of bed onto this gorgeous BVI beach with scenic days and beautiful sunsets. Our only "cons" (nothing is perfect after all) would be that the bedding is a bit firm and we felt new mattresses would be a good investment. We also felt that they should provide some simple toiletries such as shampoo in the bathrooms. These were not a big deal. The location is central to many places to visit, but you do need to rent a car for sure because this is not a "full service" resort in terms of restaurants/bars/entertainment. It is a great home base from which to explore a gorgeous island either on land or sea, and great for relaxing on the beach, but you will feel isolated pretty quickly without wheels. If it is a busy time, make sure to arrange the rental before you go. Jerry's is a 3 minute drive from Ft. Recovery and we had no trouble renting from Jerry. In fact, they drove us and our family of 5 and luggage to the ferry when we returned the car, which was a very nice touch and saved an expensive cab ride. When we left after a week we felt like we had visited a special place that we could return to again and again and almost feel like a home away from home. All in all, a wonderful experience!