We arrived in Road Town via the ferry from St. Thomas and needed a room for one night on both ends of our boat rental. We chose MBTS for these reasons, 1) it was walking distance from the ferry and since we had packed lightly that would save us two taxis, 2) it seemed by far the cheapest place by a long shot & 3) we would also be walking distance to restaurants. Based on reviews I really wasn't expecting much but was pleasantly surprised by the looks and cleanliness of the place.The pool overlooking the ocean was a bonus although during the afternoon the whole area was in direct sunlight. Wifi signal was good on both our stays with them. We did however feel like the overstuffed chairs in a common area on the second floor had some kind of biting bugs (perhaps fleas?). We only went into the restaurant once late at night for a beer and the service was ridiculously slow.
Thank goodness I had printed out all of our reservation information (including MBTSs reservation confirmation) because they had put our family of three in a room with one bed. The receptionist was happy to move us into a bigger room at a higher price but we wouldn't budge as we had our confirmation with us. The receptionist tried to call her manager in order to move us into a bigger room at the same price but the manager wasn't answering her phone. We had to hang out for 45-60 minutes before getting approval from the manager THEN they wanted us to sign for a cost that was about $35 more and tried to explain about the extra cost for the third person -- NOT! We finally got the cost down to about $15 more and gave in because we were tired. We got a wonderful room with a balcony and view, which we understand was more than what we paid for but we felt this was their problem for booking us into a too small room to begin with. We were told several times that since we booked their price had gone up -- not our problem. When we went to check out the price had risen again.....sigh! Our original expectation was to pay $165 for our night and ended up at just under $200. Needless to say we were not looking forward to our next stay with them that would happen in seven days. I should also add that it seemed like every time we went by reception there was someone there trying to check in and having similar problems.
Fast forward seven days and we were back. This time our room had correctly been reserved and our 'balcony' was covered over with lattice to mask that our view was overlooking all the AC units on the roof. Even if we had wanted to sit on an 'enclosed balcony' it was too noisy. I don't believe the bill was $165 either but but our seven days of cruising had me in a relaxed mood.
Did I mention both days we were awoken by construction?
- Also Known As:
- Maria`s By The Sea Hotel Road Town
- Marias By The Sea Hotel
- Marias Sea
- Maria's By The Sea Tortola/Road Town