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“Overpriced for what you get” 2 of 5 stars
Review of Nanny Cay Marina & Hotel

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Nanny Cay Marina & Hotel
3.5 of 5 Hotel   |   Road Town, Tortola   |  
Hotel amenities
Ranked #3 of 14 Hotels in Road Town
New Hampshire
1 review
“Overpriced for what you get”
2 of 5 stars Reviewed March 5, 2008

Pros:
Clean room, free waters in fridge, good porch area with view of the Nanny Cay marina

Cons:
-Overpriced at $234/night
-Dirty bathroom with nowhere to put soap or shampoo, and the water just sprays out onto the floor. I recommend going to the Nanny Cay marina bathrooms, which are right next to the hotel and are the best marina bathrooms I have ever seen.
-Unfriendly staff - the front desk person was too busy taking personal phone calls to care about us.
-Unfriendly staff at other places around the marina, like the cafe by the docks (miserable waitresses - they should move on and do something else). And the wait staff at the Peg Leg sucks. However the manager went out of his way to get us a bag of ice that we could bring to a friend's boat.

  • Stayed February 2008, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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93 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Savannah, GA
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 1, 2008

I stayed her in Jan 2008 on three separate nights and the main problem is the terrible attitude of the reception staff. I travel very regularly and the reception staff at Nanny Cay have to be the rudest most ignorant that I have ever encountered, everything,even checking you in is to much trouble and no matter how nice you try to be you are still treated with contempt and ignored. A word of advice, never, never, go to reception for any reason whilst the reception staff are eating (which is most of the time) this will result in a level of hatred only generally handed out by an ex-spouse. The rooms are very average about like an old 70’s Days Inn, rarely have water and sometimes have no water or power. When the water is working it tends to mix with sewage and make a re-appearance in the shower. Road Town or West End is only about 15 mins away so unless you just have to be close to the Marina stay somewhere else. Although the hotel do not own the Peg Leg restaurant I think the staff must be related to the reception staff as the experience at the restaurant was about the same.

  • Liked — Nothing
  • Disliked — The Staff
  • Stayed January 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2007

My wife and I stayed at the Nanny Cay Hotel en route to a Moorings charter week. We took the advice of a complete stranger who stayed there several years ago, and chose this hotel. And, we found it to be very good, especially at the price they charge. We especially appreciated the flowers in our room, the view of the marina we had and the service we received when we asked about arranging tours or taxis. Although we always take common sense security precautions in any hotel, we felt very safe at Nanny Cay. Peg Legs Pub was a wonderful, eclectic experience. It was a pleasant change from the sometimes surly attitude we experienced from people in St Thomas, US Virgin Islands. And it was great to go slow (as in Island Time) and just get ready for our sailing. We are sorry that we didn't go back to Nanny Cay for a night or two after our sailing, but we will always have positive memories of it. We do a lot of travelling and found this hotel to be well worth the visit.

Stayed April 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nanny Cay Marina & Hotel

Address: Road Town, Tortola
Location: Caribbean > British Virgin Islands > Tortola > Road Town
Amenities:
Business Center with Internet Access Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Road Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Nanny Cay Marina & Hotel 3.5*
Number of rooms: 40
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Also Known As:
Nanny Cay Marina Hotel Road Town
Nanny Cay Marina And Hotel
Nanny Cay Marina & Hotel Tortola/Road Town

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