We booked L'Esplanade based on the wonderful reviews we read here. I can't imagine that those people stayed in the same hotel. We considered this hotel to be a splurge as almost $500 per night is more than we have ever considered paying in the past. We expected this to be a pampered stay. Soo wrong. First, no porter service, no help with our bags when we left, no turn-down/tidy up service and NO ONE could be reached after 9pm!! Our TV never worked correctly and our calls went unanswered except for one very sweet girl on one occasion who tried her best but had no knowledge of how to adjust the TV.
The room was lovely and so was the view from the balcony. End of good points. We were provided with complimentary coffee the first day to make ourselves in the coffee maker and also a baquette. Since there is NO food service in the hotel, we ordered coffee and two danish for the next morning. Big Surprise. The "danish" was the quality we can buy at a grocery store in a cellophane package (but wouldn't consider) and were essentially inedible. For 2.25 each that was pretty ridiculous. The coffee, provided on the first day, was subject to a high charge on this day.
The good restaurants were "nearby" but first one had to negotiate very long and very steep stairs down the hill, a walk on uncertain footing, more lengthy walking on the road up and down hill.
We discovered a wonderful place for breakfast and other meals at the Grand Case Beach Club, where we should h ave stayed! The same long walk and stairs are required, but it's a lovely place, beachside, good food, good service. We ate breakfast, lunch and dinner there on different occasions. They have a great beach also and a nice shop. Staying there would have been a totally different experience that we wished we had been able to enjoy.
Assorted other problems with the hotel: a stain on the duvet cover which was a big turnoff,
the tub is very high and not easy to enter and there is absolutely nothing to hold on to. No grab bars, no nothing. It really spoiled the beginning to what had promised to be a wonderful relaxing island splurge. Luckily, we went on to board the Windstar and had a beautiful week with wonderful accomodations.
- Also Known As:
- Hotel l Esplanade
- l Esplanade Hotel
- Official Description (provided by the hotel):
- Amid lush tropical gardens, affording its visitors privacy without sacrificing its panoramic ocean views. Spacious interiors blend harmoniously with the Mediterranean architecture. Magical sunsets come to you on your private terrace to touch your soul. A delightful footpath leads you on a journey of discovery. We invite you to find your own rhythm, knowing that our staff is there to ensure that your every day is a perfect day, knowing that your comfort is our excellence and with us, you are home. For those who appreciate privacy, enjoy an uncrowded atmosphere, gracious hospitality and seek relaxation in exclusive, blissful surroundings... welcome to Hotel L'Esplanade. ... more less