I stopped in this place while in Simpson Bay. I ordered my coffee and cheesecake at the counter. After taking a while to get my order (there was no line up, just slow paced staff) I paid and took my tray to a table.
As I was walking away with my tray the cashier yelled to me and snidely said, "forget something?" While she lifted up her tip jar and shook it.
I saw no reason to tip as all she did was punch in my order at the cash, nobody brought my food to me. Tipping is at a clients discretion and I didn't see anything exceptional about the service that warranted a tip. I also don't believe in a sense of entitlement. Tourists shouldn't be treated as walking money bags. I thought that was disgusting and rude. Need work on their customer service skills.
The seating area is nice.
The cheesecake tasted like cardboard and seemed old. Not moist at all. Cheesecake shouldn't have the texture of a brick
Overpriced, rude staff, stale food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.