Me, spouse & 3 children booked stay 6/19-6/27 through timeshare promotion with Diamond Resorts. The nightmare started with expecting my rental car at the airport, which should have been taken care of directly through the hotel (United Car Rental). Finally, after much confusion...we were provided with a car rental after a long wait & unnecessary ride to the car rental main office, which I must add is located in the dirtiest looking area ever. Then checking in at the Resort was awkward, all the staff, including check-in staff, were half-dead! No valet parking exist...okay so we settled, and pulled out the luggage onto the curb hoping we would get a much needed help....not even a chance! Checking in went pretty fast...I guess we were thankful for that. The Resort is very small, nothing interesting to keep you on grounds, the so called beach is not a beach! It's full of gravel rather than sand. The pictures on the web are misleading. The 1 restaurant was closed 4 different times...all the activities were cancelled for children. My children were pretty upset about that. The rooms are pretty spacious...kitchen was great! Mosquitos were aggressive night & day, so bring that repellent...long sleeves & pants at night didn't seem to help.
Island has so-called 37 beaches...we visited a few and like Le Galion the best..but the drive there is pretty dirty, just try not to stare at the scenery. The restaurants all attached a 15% service charge to your bill whether its 2, 4 or 6 etc., in your party and then expect an additional tip...wow! We attended the timeshare, not aggressive at all...we actually purchased promotion package since our Hawaii stay with Diamond resorts was 100% beautiful. We let timeshare agent know how crappy service is at Royal Palm, awkward but service & attitude at their sister resort The Flamingo appeared to be better...but by that time we were ready to head back home!
Well this was our 1st time to Caribbean and we definitely will not return to that island...but traveling will not stop there.






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