We go every year to St. Maarten for vacation. Happy to report that both elevators working (most of the time) and there is now WiFi in units!!
This resort is situated in Simpson Bay which is an active area with restaurants, stores, and activities etc. The beach is so calm (unlike other areas of island) and parking is easy. Grounds are nice but not extravagant. There is a decent size pool but not huge for size of resort. Amazing to watch mega-yachts go in and out of Simpson Bay Lagoon. Staff is very friendly and helpful most of the time. Cassandra, the General Mgr, is so great, cheerful and helpful. Jesse James at front desk always has a smile on his face. Glennyth in laundry is a doll and always cheerful. The resort has added more activity personnel and hopefully soon they will add more structured/planned outdoor activities for kids. Audemar is fantastic in getting the kids involved in activities (check out his show at Les Escargot too!). Just wish property had a few more amenities like spa services, room service and cleaning more often. Always a great vacation!

The staff were very helpful,friendly and accomodating.The location is perfect,we don't have to rent a car.We were able to experince their public transfortation.The place is clean and great size of rooms with ocean front view.Great restaurants nearby and grocery store.They offer a lot of activities. Great vacation.

We had reservations at this resort over Christmas/New Years for 9 people. When we arrived, they did not have room for us, and then proceeded to show us 2 other "sister" resorts as alternatives. One of the other resorts was dirty, and the whole process of finding a place for us took about 3-4 hours. The managers did not offer any compensation for this mix-up, and when pressed offered to give us a gift card to a restaurant on the island. This gift card was never presented to us during our entire stay. I cannot comment on the Royal Palms facilities, since we didn't get to us them.

Thank God that we stay there with friend only one night. Room looks like from 80s style. That was quite clean from first sighn, but it doesnt smelt wery well. Bad was not comfortable and bathroom not nice.
The wirst was service. Reception looks like entry in emergency hospital - really and after first communication with night reception clerk we wanted to leave this place. Day receptuon clerk was not so much better - really unpolite, not friendly.
One positive point was beach. That is quite big, clean and has nice atmosphere. Wecwanted to stay ratter on beach, than in room. If you dobt neet to stay there, dont do it.