The staff were very helpful,friendly and accomodating.The location is perfect,we don't have to rent a car.We were able to experince their public transfortation.The place is clean and great size of rooms with ocean front view.Great restaurants nearby and grocery store.They offer a lot of activities. Great vacation.

We had reservations at this resort over Christmas/New Years for 9 people. When we arrived, they did not have room for us, and then proceeded to show us 2 other "sister" resorts as alternatives. One of the other resorts was dirty, and the whole process of finding a place for us took about 3-4 hours. The managers did not offer any compensation for this mix-up, and when pressed offered to give us a gift card to a restaurant on the island. This gift card was never presented to us during our entire stay. I cannot comment on the Royal Palms facilities, since we didn't get to us them.

Thank God that we stay there with friend only one night. Room looks like from 80s style. That was quite clean from first sighn, but it doesnt smelt wery well. Bad was not comfortable and bathroom not nice.
The wirst was service. Reception looks like entry in emergency hospital - really and after first communication with night reception clerk we wanted to leave this place. Day receptuon clerk was not so much better - really unpolite, not friendly.
One positive point was beach. That is quite big, clean and has nice atmosphere. Wecwanted to stay ratter on beach, than in room. If you dobt neet to stay there, dont do it.

This is our third years on st Maarten at the Royal Palm. The weather is wonderful, the resort is lovely. GREAT LOCATION! Within walking distance of many fine restaurants in addition there is a restaurant on site serving B L D. Swim up bar at the pool. Activities include water aerobics, volleyball, tennis at their sister resort... All rooms have a water view as well as a great view of the draw bridge through which many amazing yachts pass. Most of the units are 2 bedroom 2 bath units. Best value is renting through a time share owner. Access to free Internet now available in unit. A gym is also on site. Use is free.