We stayed at the RP for a week and absolutely loved it!! The units are clean, LARGE and well kept and they have just about anything and everything you’d want. Pots & pans, full kitchen, toaster, coffee maker, blender, ice maker, etc. etc. We were in unit 513 and had a beautiful view of the lagoon AND the ocean. We could get up in the am and watch the boats arrive from our balcony, and on the other side, we could watch the bridge go up and down and watch the boats in the lagoon. Large tv in the LR and another in the BR, as well as a safe for valuables. There’s a good restaurant at the RP and many more within walking distance. We’d highly recommend the Royal Palm.

I took my mother and daughters ages 10 and 26 and we had a ball .The pool is kind of small and full of kids(Great for my 10 yr old and a 70 yr old grandmother) the beach is a little rocky but not over crowed, saw one dog. We enjoyed the resorts All you can eat nights . The rooms are nice and roomy and the kitchen was fully equipted. The staff was the staff ,not overly friendly but very helpful. The bartenders were great guys I guest it a girl thing? They have a few small stores on the property for those last minute things needed. We were approached only once about a timeshare presentation . The resort was having some work done but that did'nt bother us. We had a great veiw if the beach right over the pool. Don't drive we saw a lot of accidents
catch the Jittney bus for one dollar one way.

we booked the royal palm beach resort in st maarten and not knowing what to expect since i had read several review's of this resort. I can only say from our experience's and they were great. the checkin went really well, the staff were all very friendly, and the room was excellent. we had a two bedroom condo on the 5th floor and overlooking the inlet as well as the ocean. great view and wonderful accomadations. two bedroom, two king size beds and two baths. several good resturants across the street, lee's is great for ragae music and ribs, also lady c"s was great with live music every night. we cooked breakfast in each morning and ate out every night. we would go back in a flash. we are from atlanta and have been to hawaii more than 20 times but dread the 10 hr flight there, st maarten is only 4hrs. the island is only 37 miles around but a car is important if you want to see the island. the resort offers a sunset cruise on monday nights for 10.00 pp don't miss out on it. sign up early.. the casino's were fun as long as you don't lose to much. if you go have a great time and remember to slow down and enjoy your on island time..

We enjoyed St. Martin, but found the staff at the Sunterra Royal Palm to be completely incompetent. (Before I go any further, rest assured my family does not set unachievable standards. We aren’t the type who whines about the smallest mishap. In fact, this is the first time we’ve been driven to post our comments on a site like this.)

From check-in to check-out, the staff really let us down. Even though we arrived after the 4pm check-in time, only one of our two units was available. We were told that the rooms we were checking in to would only be available for one night and then we’d have to move. (We later learned we weren’t the only guests who experienced this same annoyance.) After much negotiating with the front desk, they found us one room we could keep for the week and one we’d have to move after the first night. Later in the week, we were approached and told we’d need to move rooms again. We were furious. The front desk manager went back on her word and we called her on it. The resort manager stepped in and we were allowed to stay in our room until check out. While we were pleased with the resolution of the problem we were annoyed to have been disturbed in the first place.

Our second complaint was the service at the pool bar. By the middle of the week, we learned to order two drinks each time because the service was so slow. You’d think during a posted happy hour, they’d staff more than one bartender. Additionally, there is no continental breakfast at the Sunterra Royal Palm. Plan on breakfast taking at least an hour; and because breakfast is served by the pool, if you have children like ours you’ll find it challenging to get them to sit and wait 30-45 minutes for a plate of pancakes. (Dinner is at least a 2 hour ordeal, even if you are the only table being served.) We will give the resort credit for the quality of the food. It was excellent, though in our opinion, not worth the wait. We cooked most of our meals in the room or dined outside the resort.

Our third complaint was the noise. While they were kind enough not to work on the rooms before 9am, from any room or common area including the pool, you can hear jack hammering all day long. While vacationing in the Caribbean, I’d prefer to hear crashing waves and steel drums over the clamor of construction

Even checking-out of the resort was an ordeal. Plan on spending at least 30 minutes with the incompetent front desk. I settled our bill with cash (exact change) and it still took forever to zero out the balance. I was told “the system is slow today.”

While the newly remodeled rooms were pleasant; we’ll never return to the Sunterra Royal Palm.