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“Service is terrible” 1 of 5 stars
Review of Karakter

Karakter
Simpson Bay Road 121, Simpson Bay, St Maarten-St Martin
599 5239983
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Ranked #10 of 72 restaurants in Simpson Bay
More restaurant details
Restaurant details
Good for: Families with children, Romance, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
usa
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
“Service is terrible”
1 of 5 stars Reviewed February 8, 2013

Spent 3 weeks here and tried this restaurant 3 times. Went for 2 lunches and 1 dinner. Food for lunch was very good , food for dinner was cold and kabobs were tough and over cooked for all three in our party. For the kind of prices they charge VERY DISAPPOINTED. The worst complaint was the service. It was TERRIBLE all 3 times. The wait staff could care less whether you are there or not. The second lunch took 45 minutes to even get someone to acknowledge that we were even there. Have been going there for years and after these experiences I 'm DONE. The owner or manager needs to get a handle on what's going on at their restaurant . Maybe they don't care because they do so well. If this kind of service continues they won't be in business. My experiences were terrible and I would not recommend this place to anyone any more unless you like going there for lunch and hope to get served by dinner time. TERRIBLE TERRIBLE TERRIBLE

  • Visited February 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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466 reviews from our community

87% Recommend
    281
    128
    42
    10
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
amsterdam
Senior Contributor
32 reviews 32 reviews
22 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Food sucks , nice beach !”
2 of 5 stars Reviewed February 5, 2013

Seriously the food is just not good , the beach is nice but the staff is simply ok I read. Sme good reviews and was shocked at how flavorless the food was , they also do not keep their mixers cooled so if you get a drink chances are it will be flat and slightly warm upon arrival. Yummy

  • Visited February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sc
Contributor
20 reviews 20 reviews
12 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“First stop when arriving--direct from airport.”
5 of 5 stars Reviewed February 4, 2013

Casual beach bar, next to the runway. Food was excellent. We got off the plane, took a taxi to Karakter, opened our luggage and changed clothes and we were on vacation!

Visited January 2013
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Fort Myers, Florida
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Food Was Good Service Left a Bad Taste”
3 of 5 stars Reviewed February 3, 2013

We have a residence about 3/4 mile down the beach from Karakter. We spend about 4 to 6 months here annually and have been frequenting this funky converted school bus/beach bar since they opened. We have experienced both positives and negatives here. On the plus side, beach chairs and umbrellas are provided without charge with your food and/or drink purchases. We have always found the food to be quite good but portions are small. The location on the beach next to the airport fence adds to the funky, beach, ambience. Karakter is not on any main road therefore not easy to find. It is mostly patronized by locals. It has become very popular by word of mouth. Parking is extremely limited. Service is not consistant and prices are high for what is offered. Although located close to our home, walking distance down the beach, the prices prevent us from visiting Karakter more frequently. On our last visit we had to ask for menus, ask to have our order taken, ask for drink refills, and ask for our check. Having to ask for your check is common on this island as in some cultures it is considered rude to present a check before it is requested. We are used to this. It was not crowded and seemed to be well staffed. Our service was really bad. Our bill came to $32 and I gave the waitress providing poor service a $50 bill. After a very long wait, she never returned with our change. I had to go to the school bus to ask for my change. They had to go through a stack of bills to find our check and then give me my change. I usually tip 20% for good service or 25% for great service. I am not sure why this waitress thought her sub-par service was worth a tip of $18 almost 50%. The food was good but the service left a bad taste. Not sure when we will return. The bad taste will probably go away with time.

  • Visited December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
29 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“These People Are Missing The Point”
5 of 5 stars Reviewed February 2, 2013

I just read some reviews complaining about poor service, high price food .. whatever. I think these whiners are completely missing the personality of Karakter - You don't go there for a sit-down gourmet meal! You go for the beach, a free chair and an umbrella, and to have your food and drinks served to you at your chairs by the nicest people on the island (Louisa, Leona, and Monica come to mind). Having crabcakes, samosas, nachos (and much more) delivered to your beach chair along with beer or wine is a bad thing?! Give me a break. People who go to Karakter to sit up by the bus and just eat the food miss the point completely.

  • Visited January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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