In March 2010, I spent seven days and six nights at the Le Flamboyant with my wife. All and all, I felt that staying at the hotel was a positive experience. Hence, this is the reason I gave a 3 out of 5 rating. However, there were a number of downsides/problems I had with the hotel which lowered my rating to a 3. With that said, let me first say that I do not have the highest expectations, but to give some perspective, a 5 star hotel to me was when I stayed at the Hotel Les Ondines in St Barts in August of 2009 (see my previous reviews).
First, during our check-in, the office staff seemed aloof. They couldn’t find the correct key. When they found it, they had to fix it because the number tag kept falling off. This took 10 minutes. Once I had my key, they didn’t offer to take our bags to the room despite the fact that we were on the second floor. Nor did they show us to our room despite the fact that the hotel complex is enormous and it took some time to find it. They also seemed clueless. I asked them where Alizes Car Rental was located so we could pick up our rental. No one, not even the manager, knew where it was located (despite the fact that it was literally two blocks (1 min. drive) down the road from the hotel with a huge yellow and blue sign with an arrow on the main road). Instead of calling for me, they just gave me a phone. But, I am being picky here, I did not raise a fuss – it just was not 4 or 5 star service. I am sure such service would bother many people who are looking for a 4 or 5 star caliber hotel. And, it was not if they hotel was super busy; in fact, it looked rather deserted. So, I am not sure why we received the service that we did.
The room was clean. I cannot stress that enough. If you are looking for a clean, safe hotel to explore the island, this is the place. The cleaning staff did a thorough job of sweeping and mopping the floor daily. But again, the room was rather plain. Instead of a king or queen bed, they had two separate single beds (in separate sheets even) pushed together. Instead of a couch, there was a third bed in the room (there was only two of us nor did we ask for a 3rd bed - who knows). The room had a view of the parking lot. The terrace just had plastic chairs and table – not even any lounge chairs. There was a small refrigerator and two burners which was very convenient. The bathroom was large, and again, it was always clean. But the décor looked straight out of the 80’s with orange floral drapes and orange sheets. Again, it just was not a 4 or 5 star hotel.
The hotel has two pools. I never saw anyone in them ever. But, they looked very nice (especially at night). It would have been a better view than the parking lot. We got the breakfast package. Breakfast was good. There was a large assortment of foods. You cant beat convenience of it.
The hotel did have a nice beach on Baie Nettle. It would be a great beach for kids as there are virtually no waves at all. It was nice to sit outside and enjoy the view of the bay. With that said, rent a car because there are over 30 other spectacular beaches to enjoy on the island.
The location of the hotel itself is in a good area. It was a safe and convenient location in the middle of the island. However, due to the fact of where the hotel was situated on a stretch of land between two bodies of water, in order to get to Marigot, Grand Case, Orient Beach and the rest of the French side (without driving through the Dutch side), you are forced to drive through the roughest, most densely locally populated area of the island. I never felt unsafe per se (as I have felt unsafe in my past travels to the Santiago, Dominican Republic, and Cape Town, South Africa), but if you are looking for the ultra-safe experience (i.e. St. Bart’s level of safety), I would stay on the North or east of the French side. The area is not unsafe, there are just many, many locales hanging out, going about their daily lives. At night, it is very dark and poorly lit. To some, this may feel uneasy.
In the end, I was satisfied with Le Flamboyant. It was clean and safe. It was an excellent launching point for exploring the entire island. It just did not reach that level of 4 or 5 star excellence. With that said, it was very economical. In recessionary times such as these, the Le Flamboyant is certainly a satisfactory hotel to enjoy an excellent island.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.