This was a very nice hotel. I am ranking it lower because we arranged for taxi transport to our yacht port through the hotel. It was late and on top of that, the driver was taking us to the wrong port despite the hotel telling him which port before we left the hotel premises. The taxi driver was very sorry and felt incredibly badly about the situation. He was very nice. I think the hotel bears responsibility for the mix up as I witnessed the conversation between the driver and the hotel representative. The hotel rep was speaking quickly despite the driver not being quite sure. We had to use our mobile to connect to the internet for find directions to the correct port. The fee for this was $73 USD. If it wasn't for this, I would have ranked this hotel 5 stars. It was otherwise quite nice. The customer service in this particular situation was lacking.
- Official Description (provided by the hotel):
- With its unique location on the west coast of the island, 5 km (3 miles) away from the French capital, Marigot, 7 km (4 miles) away from Juliana international airport and its surrounding nightlife - restaurants, bars, casinos - a walking distance from Baie Rouge, one of the most beautiful beaches on the island, 100 m away from Sandy Beach, the Hotel Mercure 4 Stars St Martin Marina & Spa welcomes you to paradise.The hotel: 172 rooms, a creoles tone in a modern atmosphere. From peaceful sunrises to warm sunsets, our restaurant/bar "Les Voiles" awaits you by the lagon. Its local, French as well as international cuisine, along with its exhaustive list of wines and cocktails will definitely know how to satisfy your senses. Seminaries, gathering, social events, three fully equipped rooms are ready to fulfill your needs.Might it be for leisure or business, at the Mercure Saint-Martin & Marina, everything has been thought of. Come and enjoy our private beach with palm and coconuts trees, our infinity pool (with a separate child's pool), relax yourself in our spa and train in our fitness room, tennis court or watersport club. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Simson Beach Saint-Martin Hotel Marigot
- Mercure Hotel Marigot
- Accor Hotel Marigot
- Mercure St Martin And Marina St Maarten-St Martin/Marigot