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“best place in St Martin - my second home” 5 of 5 stars
Review of Mercure St Martin and Marina

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Mercure St Martin and Marina
3.0 of 5 Hotel   |   Baie Nettle | BP 172, Marigot 97150, St Maarten-St Martin   |  
Hotel amenities
Ranked #1 of 10 Hotels in Marigot
1 review
1 helpful vote 1 helpful vote
“best place in St Martin - my second home”
5 of 5 stars Reviewed 1 week ago

This is the third time I'm staying at the hotel and every single time my stay gets better than the last. The hotel is now renovated and the new rooms really add some flair to the hotel. The staff is friendly and is always looking to help you in everything they can. Every single member of the staff is always looking to give you the best time. The hotel also provides evening activities which sometimes consists of salsa night / karaoke/ poker. Also during the day you have zumba lessons and if all the activities are not enough for you they have a water sports facility where you can try to jetsky, watersky and if you are looking for something different flyboard ( you'll feel like ironman!) The hotel is right next to a lagoon where all these sports are practiced and the beach is just across the street.
The food of the restaurant is amazing, it's fresh and with the best ingredients, try their sirloin steak and goat cheese salad. If you really like sweets don't miss their tarte tatin and chocolate lava cake.
Can't wait to be back next year!

Room Tip: Choose a room with a lagoon view, you'll wake up to a gorgeous sunrise
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, 1 week ago
Dear Patty,

Thank you very much for this charming and encouraging message. We are happy to read that you enjoy every aspects of what the Hotel Mercure Saint Martin & Marina proposes and we are proud to count you as one of our loyal guests.

Understanding your profile picture right, we tell you see you next year... for the 2015 Summer Pole Dance Edition!

Thanks again

The Mercure Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    71
    54
    15
    5
    3
See reviews for
28
60
17
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Nailsworth, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent three weeks it this hotel in July and it was amazing. The rooms were nice and clean and the aircon worked perfectly. All the staff were really helpful and friendly. There was a large variety of food and the most amazing chocolate lava cake.

I would highly recommend staying here to anyone looking for somewhere in St Martin.

Hopefully returning next year.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, 1 week ago
Dear Sally,

Thank you very much for this wonderful message! We are glad to read you enjoyed your stay with us and we are sure looking forward to seeing you again next year!

Sincerely yours

The Mercure Team
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U.S.A.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on August 17, 2014 for one night. Our room was old, depressing and smelly. It looked one level higher than a hostel. The food was not edible. We heard many complaints about this hotel from other guests. In one room we saw a cockroach going out from the room. If you want to enjoy from your stay in St. Martin - DO NOT STAY AT THIS HOTEL.

  • Stayed August 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, 3 weeks ago
Sir,

We find it hard to believe that you can post such an outrageous comment based on one single night.
This is unfair, this is insulting, and this does not even deserve a response.

The management
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Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 6, 2014

If you are looking for a place to relax in style in St. Martin - look no further! I booked one week and loved it so much, I stayed for two!! I can't say enough good things about the hotel and its' staff who work tirelessly to assure that my stay at the Mercure was an unforgettable one. From the newly renovated rooms, to the delicious French cuisine, and sophisticated spa and gym - this hotel is big enough to fulfil your needs and small enough to feel like home.

Previously in St. Martin I had stayed at a larger resort that lacked the charm, tranquility and beauty that can be found at the Mercure. Words can not express the attention to detail that is taken to weave the natural beauty of the island with modern art, lighting and construction. Day after day and night after night, I drank in the beauty and sophistication of my surroundings. I just got home and I'm already thinking about going back.

The Mercure is conveniently located only a 10 minutes drive from both Maho (and the airport) and Marigot. It is good to have a car, but if you don't want the stress, you can also trust the wonderful hotel driver Farhid to get you where you need to go.

My advice - go see it for yourself!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, 5 weeks ago
Dear Barbara,

Thank you very much for taking the time writing such a wonderful message! It is a real pleasure for us that your stay with us has happened to be such a nice experience and we are looking forward to welcoming you again anytime in the future.

Many thanks from the Mercure Team!
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1 review
5 of 5 stars Reviewed August 4, 2014

A tremendous place to stay - staff welcomes you - and everyone's wonderful and goes the extra mike to make your stay memorable. Renovation is nearly done - and will make a great place a truly world class resort.
Looking forward to coming soon again!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, August 6, 2014
Dear Henry,

Thank you very for taking the time commenting your last stay at the Mercure Saint-Martin Marina & Spa. We are glad to read that you enjoyed your time with us and are happy to confirm you that yes indeed, the final part of our renovation is almost over.

See you soon!

The Mercure Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mary Esther, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 28, 2014

Stayed 5 nights there, and had a great time. Everybody form owner to staff did a great job, there is never a "no sir".

Room was great, new, tropical shower in the bathroom, excellent.

Breakfast in the marina is so peaceful and great. Never expected that charming level in a Mercure (this means: Mercure is allways a good choice, but that one exceeded our expectations by far).

Dinner was great, too (had a fresh grilled thuna).

Situated not far from the aiport but far away from all disturbing things outside, we call it a real catch with fair prices.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, August 6, 2014
Dear Mary,

Thank you very much for this enchanting message! It is a real pleasure for us to read that you enjoyed your time at the Mercure Saint-Martin Marina & Spa. We hope we will have the chance to welcome you anytime again, maybe for a longer stay!

The Mercure Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

I have spent two weeks in this wonderful vacation destination : Mercure hotel is a nice resort with a functional and spacious layout and with gardens full of tropical trees , flowers and lots of sculptures.
I have appreciated the hotel's location : a quiet area of the island ( Baie Nettlé ) on the French side , two minutes walk of the very clean Baie Rouge beach , good restaurants within walking distance , near the Dutch side and its tax free shops .
My renovated room was comfortable , spacious , calm , airy and with a balcony full of flowers and overlooking the pool and the gardens .
Staff were very professional , friendly and helpful , always smiling and quick to help : to provide tourist information and to direct to interesting places , to recommend activities available in the hotel or elsewhere ( snorkeling , diving and boat trips from the Mercure marina ) , to rent a car , to do shopping , to manage taxi rides to the airport…, specially the owners always inquiring about my needs .
Also great selection of food for breakfast , lunch and dinner with an amazing buffet ( I recommend the well prepared fish dishes) at the restaurant opened to the lagoon.
This hotel has a large sandy beach facing the lagoon with lounge chairs and hammocks under palm trees .
I have also enjoyed the daily activities organized by professionals in the large swimming pool , the gym and the spa as well as the evening entertainments .

Room Tip: rooms facing the lagoon or the gardens
See more room tips
  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I B, Directrice adjointe at Mercure St Martin and Marina, responded to this review, July 3, 2014
Dear Sir,

Thank you for taking the time sharing your experience at the Hotel Mercure Saint-Martin Marina & Spa. We are pleased to read that you greatly enjoyed the two weeks vacation you spent with us, and are happy to inform you that the last part of our renovation is almost completed.

We hope we will welcome you soon again!

Kindest Regards

The Mercure Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure St Martin and Marina

Address: Baie Nettle | BP 172, Marigot 97150, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Saint-Martin > Marigot
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Marigot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure St Martin and Marina 3*
Official Description (provided by the hotel):
With its unique location on the west coast of the island, 5 km (3 miles) away from the French capital, Marigot, 7 km (4 miles) away from Juliana international airport and its surrounding nightlife - restaurants, bars, casinos - a walking distance from Baie Rouge, one of the most beautiful beaches on the island, 100 m away from Sandy Beach, the Hotel Mercure Saint-Martin & Marina welcomes you to paradise.The hotel: 170 rooms, a creoles tone in a modern atmosphere. From peaceful sunrises to warm sunsets, our restaurant/bar "Les Voiles" awaits you by the lagon. Its local, French as well as international cuisine, along with its exhaustive list of wines and cocktails will definitely know how to satisfy your senses. Seminaries, gathering, social events, three fully equipped rooms are ready to fulfill your needs.Might it be for leisure or business, at the Mercure Saint-Martin & Marina, everything has been thought of. Come and enjoy our private beach with palm and coconuts trees, our infinity pool (with a separate child's pool), relax yourself in our spa and train in our fitness room, tennis court or watersport club. ... more   less 
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Also Known As:
Mercure Simson Beach Saint-Martin Hotel Marigot
Mercure Hotel Marigot
Accor Hotel Marigot
Mercure St Martin And Marina St Maarten-St Martin/Marigot

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