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Mercure St Martin and Marina: Traveler Reviews

3.0 of 5
Baie Nettle | BP 172, Marigot 97150, St Maarten-St Martin
Hotel amenities
Mercure St Martin and Marina
Ranked #4 of 11 hotels in Marigot
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440 reviews from our community

    Trip type
Traveler rating
    84
    150
    106
    57
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Date Rating
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“New rooms are wonderful”
4 of 5 stars Reviewed November 19, 2012

Just wanna share my last trip to This Hotel that i went before.
The management offer me to try the new renovated room, After visiting the room i was really impressed by the new furniture and the luxury of the room.
For cpl Euro more i got a very very nice room.

I suggest to all to ask for new renovated rooms as they are amazing.
Congratulation to the owner and their managers for this wonderful week and the super service!
I will return for sure.

Room Tip: Very good Hotel n Saint-Martin
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jpparrot about Mercure St Martin and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2012

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask baccio33 about Mercure St Martin and Marina
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“My experience in St-Marteen”
4 of 5 stars Reviewed August 11, 2012

Great place, great entertaiment and a great time. The overall service, the food, the staff and and the entertainer were very friendly and professionnal. I would have to agree with some other comments that the Reception desk were constantly annoyed by almost every request and that the rooms are not fancy or luxurious but very reasonable.
Would I do it again? Yes

Room Tip: Second floor facing the lagoon.
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Michel H about Mercure St Martin and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
“Average rooms, annoyed staff”
2 of 5 stars Reviewed July 6, 2012 via mobile

The not so bad news first: the triple room was reasonable, more youth hostel / motel style but very spacious, with a second floor bedroom, two bathrooms and a big balcony. The restaurant was also nice, with friendly staff. The breakfast was average. The bad news: the reception staff was constantly annoyed, about every question we had, they refused to reserve a table in a restaurant and they sold us vouchers for the Internet which was so slow that it was completely useless. They did not react to our complaints ... The location is not so good either, far from the beaches and nit within walking distance of marigot restaurants.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask goiabinha about Mercure St Martin and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Mercure St Martin and Marina, responded to this review
July 10, 2012
Thank you very much for your comment.
We are pleased to inform you that the renovations we were expecting have now begun. The new Deluxe rooms will be available for next November
Concerning the Internet access, there is actually no high speed access on the island but our hotel will be one on the first to provide an optical fiber access this winter.
Please note the Internet access will be free of charge with this new Internet provider.
We remind you that there is a beach just across the hotel, with beach restaurants, and we are at one kilometer of one of the most beautiful beach of the island "Baie Rouge" and at 5 minutes by car from Marigot.
We hope to welcome you again in the future.
Thank you and have a great day.
Yours sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Similar to a European "sporthotel"”
4 of 5 stars Reviewed April 5, 2012

We were put up overnight at this hotel when our late-afternoon US Airways flight got cancelled. This is not a luxury hotel--you won't find fancy bedlinens/beds, thick carpets and really fluffy towels. Rooms are spare with plain tile floors and low beds, but the rooms are large and clean, the bathrooms are well-appointed with soap/shampoo, though towels are a bit thin--our room had a king and another single, an arrangement you often find at sporthotels in Europe, where people like to travel in groups and families for "sport"--whether that be skiing, swimming, biking, hiking--whatever. When we arrived at the hotel after 9 at night, the manager was there to greet everyone and assist the process of checking in about a hundred people. He had called in employees from home, and extended dining hours to make sure we would all have a hot meal. He also comped us some cocktails. They made sure we had internet access to make onward arrangements and called in breakfast staff to serve us a hot breakfast an hour earlier (6 am) than normal. The manager was onsite in the evening and at the early morning breakfast. Some other passengers on our flight got sent to Mullet Towers on the Dutch side and had no food at all, no bottled water--one vending machine that was broken. Believe me, you could do a LOT worse than the Mercure.

Room Tip: Ask for a ground floor room overlooking the beach.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask kenokids about Mercure St Martin and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUBLET P, Manager at Mercure St Martin and Marina, responded to this review
May 4, 2012
Thank you very much for your comment.
We are pleased to inform you that the renovations we were expecting have now begun.
We hope to welcome you again in the future.
Thank you and have a great day.
Yours sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Mercure St Martin and Marina

Also Known As:
Mercure Simson Beach Saint-Martin Hotel
Mercure Simson Beach Saint-Martin Hotel Marigot
Mercure Hotel Marigot
Mercure Simson Beach
Accor Hotel Marigot
Mercure Simson
Mercure St Martin And Marina St Maarten-St Martin/Marigot
Address: Baie Nettle | BP 172, Marigot 97150, St Maarten-St Martin
Region: Caribbean > St Maarten-St Martin > Saint-Martin > Marigot
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 hotels in Marigot
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
3 star hotel with 169 rooms. The Mercure Simson Beach hotel is located on Nettle Bay, 5 minutes from Marigot and 7 kilometres from Juliana International Airport. Boasting Creole architecture and decor, the hotel features a restaurant overlooking the lagoon and offering evening entertainment, a wet edge swimming pool, a white sand beach facing the lagoon as well as a tennis court. Mercure also offers numerous free activities throughout the day in addition to excursions (charges apply). ... more   less 
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