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“could have done better” 3 of 5 stars
Review of Hotel Beach Plaza

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Hotel Beach Plaza
4.0 of 5 Hotel   |   Baie de Marigot, Marigot 97150, St. Maarten-St. Martin   |  
Hotel amenities
Ranked #3 of 10 Hotels in Marigot
Waldorf, Maryland
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“could have done better”
3 of 5 stars Reviewed January 17, 2013

This was our first trip to SXM and this hotel was convenient to the marina where we would pick up our charter boat the night we first arrived in town. That is probably the nicest thing I can say about it, or even the area.

We arrived around 11PM to find everything shut down, not just the hotel bar and restaurant, but everything in the surrounding area as well. Apparently theft has become an issue as we had to be let in by a security guard who immediately chained the front door behind us again.

Next time I will look someplace else even if I do have to be in Marigot

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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310 reviews from our community

Traveler rating
    54
    153
    60
    27
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Miami, Florida
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 16, 2013

This property is scheduled for a major renovation in spring 2013. BEst to just wait until after that. It MAY be worth what they charge for a room rate after that. It is dated, worn, and shabby. The breakfast is ok, thought I am not sure how they get the bacon to be soggy and burnt and undercooked so consistently every time. We stayed 2 nights, 1 before a charter trip and 1 after and were wholly unimpressed. When we arrived the first night there was a huge chain in the parking lot and a GIANT padlock on the front door. The security guard told us there had been an armed robbery several weeks prior. Everything was closed on the french side as well so we had to take a cab to the dutch side to eat dinner. It ended up being a $90 cab ride with the surcharge for time of day. Unreal. Island view is of the road and is just as shabby as the property. The beach is virtually washed away, and the pool was small and cold and dirty. I cannot believe we paid to stay there. They should have paid us. The bed was hard, the room was hot, the staff was indifferent. The property is clean but the disinfectant is overpowering and smells awful. Don't count on any beach time at this hotel.

Room Tip: Pay for ocean side, or even better, go somewhere else. At the very least wait until after renovatio...
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  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wasaga Beach, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 13, 2013

We are also unassuming Canadians and are very satisfied with the service here at the hotel. Granted the place needs the renovation that is scheduled in a few months but it is very clean,food is good, staff are friendly. It is close to shopping and restaurants in Marigot..walking distance...
If you are looking for a place to relax, watch the waves on the ocean and tour around the island this is the place. It is not one of those hotels with many activities..you need to seek those out on the island. My theory has always been to make where I am going the priority and not worry excessively about the hotel....

Room Tip: The beach is quiet... Not as nice as some of the other beaches for sure...but when we did travel to...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed January 4, 2013

As I sit on the terrace waiting endlessly for service I write this review. The worst and rudest service on the island. Always feel like we were inconveniencing the staff just to spend money and buy a drink at the always unattended bar. Staff consistently try to IGNORE you. We are kind unassuming Canadians and are always pleasant to all staff. No reason for them to be rude at all. Hotel is aging and need of updates however it is clean. Food is mediocre at best. Beach small and rocky and pool is positioned on the north side and does not get sun at all. Today we researched other hotels on the island to change our accommodations and found much more beautiful and reasonably priced accommodations. The beach plaza is completely over priced for what you get. Thankfully we have found a better place to stay for the remainder of our time here. Beds are rock hard and when we asked for a topper they said they would look into it. Never came.

Room Tip: There is no good room. Best of worst is ocean view. Do not get the parking lot side. Loud, dank , aw...
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 29, 2012

Let me start by saying, "yes, I read the reviews, not great, tired, needs updating.... etc. ; huge renovation? really? maybe a small one that was never completed, but supposedly the "big one is happening in 2013, according a worker, & the hotel will soon to close down for the re-do. I was concerned with hotel choices because our flight out of Miami was arriving late & was worried about possible delays, so, I chose this hotel that our cruise ship line recommended out of 2 hotels because of its close proximity to the St. Martin Airport, so I thought. I read on a website that it was only 2.5 mi. from the airport, when in fact It was a 25 min. taxi ride ( $25.00) with the, the bad traffic jams in the Simpson Bay area, road construction @ 10:30 at night! As of December 2012, this was a terrible pre-cruise choice! We checked in just before 11:00. The hotel front drive had a huge chain that was pad-locked. A security guard had to unlock it & let our taxi in. The hotel seemed oddly dark & vacant. We were super thirsty, needed a drink from out long day of travels from Dallas. The most un-friendly, unhelpful, even rude night check-in person motioned that the bar-tender was just leaving, he did not even acknowledge my request to ask him to please stay just a few more min. to serve us a drink. I am sure if he wanted he could have gotten a couple of bottles of waters for us from some where! He said we would have to walk down the road, " a short distance" to a little store to buy bottled waters. He failed to mention that The French side of St. Martin or at least the Marigot area closes at 11:00. After taking our bags up to our 3rd floor room ourselves, We walked back down past the clerk & out of the hotel, stepped over the huge security chain in the dark in search of the little store to buy some water. Short distance?? not so, in fact we never found the little store after walking 15 min. in the dark, parched! it started to rain, we came upon a few closed restaurants along the marina, one still had the owner & a couple of workers having an after hours glass of wine. They explained that every thing closes @ 11:00 in Marigot & that our hotel staff certainly knew this. They were kind enough to sell us a large bottle of water. Off we went back to our dark deserted hotel. I booked this hotel directly through it's website, asked for an ocean view room, I really wanted an OV room to wake up to after traveling all day! O.K. so our room viewed the parking lot, & the AC had been turned off, it was dark & "dank" We had one of those little wall units that was over the door, still not cool after our long walk, not did the air even reach our very old hard bed. We asked to switch rooms, to have an AC that worked an an OV as promised. The clerk gave us a key to another room 1 floor down to "the old section over looking the little pier passed their beach. The AC worked better in this room & i did get my OV. This hotel was straight out of the 70's, & I am sure it was nice in its day. interesting lobby area with glass floor paths with water & lots of vegetation. The had attempted to update the bathrooms in the rooms, some-what, but the work was not good, broken tile, etc. A comp. breakfast buffet was offered the next morning in a tired old dining room with banquet chairs out of the 70's. The coffee was excellent! buffet eggs...& euro weird meat choices, soggy bacon. The day check- out-staff were very kind & pleasant though. My husband unfortunately left his sport coat & nice jeans that he traveled in, in the first room, & upon returning back to St. Martin post cruise, they could not locate it?? hmmm. He made up for our first lousy night @ Beach Plaza by booking a us a room post cruise @ the luxury La Samanna. The complete antitheses of The Beach Plaza! WOW i will be giving my review of LS too! pure luxury! LS called the Beach plaza for us asking about his clothing, twice, with no luck. After returning to Dallas, we called a rep. from the cruise lines, who called the hotel for us & amazing they found it for him! but the cruise lines had recommended this hotel along with only one other to it's pre-cruise guests. We had to pay to fed-ex it back. For pre-cruise 1 night stay, do stay on the Dutch side, if arriving late, the cafe's are open late! super friendly people too! I heard wonderful things fro our fellow cruisers about The Holland House. We will stay there next time. Post cruise....La Samanna!

Room Tip: Stay at another hotel! if pre cruise stay on the Dutch side where the bars & cafes are open late...
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 20, 2012

My daughter and I liked this hotel last week. Nice sandy beach. Beautiful view of Marigot Harbor from balcony. Breakfast was nice. Service very friendly.
Five minute walk to Supermarket, 10 minutes to town and local markets.
Used some buses and hitch hiked.
They will be renovating the hotel next year. April-December. 2013

Room Tip: We were on second floor.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 31, 2012

We booked this trip through US airways vacation, and was pleasantly surprised at the end of our stay. The hotel was clean and in the middle of a huge renovation. We were somewhat skeptical about staying on the French side of the island. We were wrong, the staff was extremely friendly and very helpful. The hotel was walking distance to Marigot. Depending on which way you head into town you will pass Sarafina's bakery you must stop and treat yourself to wonderful French pastries. While in town we took a ferry to Anguilla.


Once the renovations are complete this hotel will be a Gem. Our overall experience was
Outstanding, hats off to the staff for making it happen!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Beach Plaza

Address: Baie de Marigot, Marigot 97150, St. Maarten-St. Martin
Location: Caribbean > St. Maarten-St. Martin > Saint-Martin > Marigot
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Marigot
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Beach Plaza 4*
Number of rooms: 144
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Also Known As:
Beach Plaza Hotel
Beach Plaza Marigot
Hotel Beach Plaza St. Maarten-St. Martin/Marigot

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