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“Great Central Location.... but beware when the credit cards charges come in...” 2 of 5 stars
Review of Holland House Beach Hotel

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Holland House Beach Hotel
3.5 of 5 Hotel   |   Frontstreet 45, Philipsburg, St Maarten-St Martin   |  
Hotel amenities
Ranked #1 of 15 Hotels in Philipsburg
Certificate of Excellence 2014
New York,USA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great Central Location.... but beware when the credit cards charges come in...”
2 of 5 stars Reviewed May 17, 2013

Wonderful stay at the hotel, great food and atmosphere... When we checked in they ran the credit card to secure the room, then when we checked out they ran it again saying the first charge is a void. Got home and when the credit card bill came it shows two charges .. $254.71 3/29/13 and the other $183.05 3/30/13 for a one night stay. Wrote to the hotel a month ago and still no reply or refund...

Nice friendly staff that needs more training in customer service.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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468 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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Winchester, Virginia
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed at this hotel for one night after a round-trip cruise. It is a beautiful, modern hotel on the beach in Philipsburg. The beach is excellent, although the view is of the harbor and not of the open sea. The main pedestrian promenade is between the hotel and the beach. The highlight of this hotel is their restaurant. It is almost on the beach, so the atmosphere is very romantic, and the food was superb. We had both dinner and breakfast there. After being incommunicado for a week, we also appreciated their free Internet terminal in the lobby. On the opposite side of the hotel is the main road, with all the (touristy) stores you may want. Our room was on the street side; it had an enclosed balcony, which acted as an amplifier for all the street noise. We slept well anyway, probably because it rained in the evening and few people were out in the street. When I took the (walk-in) shower, the bathroom quickly flooded. I called the hotel maintenance, and they immediatly fixed the plugged drain. I wish they had fixed it before our arrival, but the response was quick. I recommend this hotel for short stays, but if you intend to spend a lot of time on the beach, look for quieter locations ourside the city.

Room Tip: Choose a sea-view room as the street side may be noisy.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 10, 2013

Check in staff busy chatting amongst themselves when we arrived. Initially allocated street view when we booked ocean view but this was quickly resolved. The rooms are OK, comfortable beds and nice bathrooms. The lift is very slow and stairs are a little tricky as the steps are narrow so take care using them (especially after a few drinks). Breakfast was above average but one lunch at the restaurant was enough to make us want to eat elsewhere. The biggest problem for us was the location. Phillipsburgh is busy during the day when the cruise ships are in but a ghost town after they leave. When we asked about an ATM for taxi fare on check out when it was still dark, the security guard drove us as it wasn't considered safe. We are unlikely to return to St Maarten but if we ever did we would stay at the Westin as there isn't much about the island that appeals.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Richmond, Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 8, 2013

This older but yet very nice hotel is right smack in the middle of shopping on Front Street in Philipsburg in St. Maartin.

The staff were very nice and the lobby / lounge / restaurant were excellent.

The elevator is small, but expected for an older hotel.

Recommended, and I will stay there again when I return to the island in November, 2013.

Room Tip: Be sure to ask for an ocean view room, which looks out over the bay and port.
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 24, 2013

I liked this hotel. The location was great, it overlooked the beach, but we did encounter some less than stellar service. The bartender located at the bar in the lobby wasn't the most pleasant person. Never cracked a smile and seemed annoyed by our presence. I don't know if he had a general dislike for Americans or if he just had somewhere else he'd rather be but as the first staff member we met after checking in...he left much to be desired. Other than that, we had a nice stay. The room was clean, the view was nice as well. We probably will try another hotel out next time just to get a change of scenery and maybe encounter nicer staff.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, West Sussex
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 15, 2013

We (2 adults) stayed one night, flying in from Miami to pick up a cruise ship departure. The hotel is right on the beach and close to the pier. We selected a junior suite which was a good size with a balcony overlooking the sea. Arrived at 10pm (just as restaurant was closing). They rustled up a couple of club sandwiches. Front desk service not special. Fabric of hotel is OK and commensurate with beachside location - but don't expect luxury. Room (+ club sandwiches!) was c$400 which we thought expensive relative to our 13 hour stay - but may be competitive with other island rates. Can't fault location or room - reflected in rating - but we'd explore other possibilities for a longer stay.

Room Tip: Sea view essential!
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
162 reviews 162 reviews
20 hotel reviews
Reviews in 43 cities Reviews in 43 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 14, 2013

This hotel has great food and nice service. The best part of the hotel is that you can sit and view the beach from the restaurant. The beach is so close, if you don't want to sit in the restaurant they have an open bar area and a nice lounge/couch area just to hang and watch the people pass on the boardwalk. The have internet so if your from the ship and want to visit for the day its perfect and the prices are very affordable.

Room Tip: Did not stay in the room only a day visit. My Tip is sit under cover - its get very hot this time of...
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holland House Beach Hotel

Address: Frontstreet 45, Philipsburg, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Philipsburg
#1 Family Hotel in Philipsburg
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Holland House Beach Hotel 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Perfectly located, right on the beach in downtown Philipsburg, the Holland House offers great charm, a unique ambiance and a rich Caribbean experience.Meet the friendly Islanders, relax and enjoy all that St. Maarten has to offer. The hotel is also located on Front Street, where you will find the best shops and boutiques on the island, all still Duty Free!The Hotel offers 54 rooms and suites all recently renovated, an award winning restaurant and wine cellar, a beautiful outdoor lounge deck and a magnificent beach right in front of the hotel with personal and attentive service. It’s great to be here! ... more   less 
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Also Known As:
Holland Hotel Beach
Holland Beach
Holland House Beach Hotel St Maarten-St Martin/Philipsburg

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