My wife and I booked this trip through Disney Cruise Line. Our group was divided into two groups; the first group got to go underwater while the second group could snorkel nearby. We got to go underwater on the second group. The staff was very friendly and managed to guide us safely though the tour. The water was a little bit murky, but they can't really be blame for this.
After the trip was over, we were a little rushed because the boat that took us there was about to leave. We wanted to by the pictures, but because of the rush, they sold us the pictures of the other group. I contacted them though email about this, and got a response right away apologizing for this. They send me a link with the correct photo order. Great customer service!!!
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