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“Lovely location with friendly staff” 4 of 5 stars
Review of Divi Little Bay Beach Resort

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Divi Little Bay Beach Resort
3.0 of 5 Resort   |   Little Bay Road, Philipsburg, St Maarten-St Martin   |  
Hotel amenities
Ranked #5 of 15 Hotels in Philipsburg
NC
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
“Lovely location with friendly staff”
4 of 5 stars Reviewed February 3, 2014 via mobile

We arrived on Super Bowl Sunday at the resort. Gizmos bar had numerous televisions and a big screen set up to view the game. The resort was not terribly busy although the bar was full. Plenty of beach chairs, umbrellas and staff to meet our needs. We enjoyed the game with many other football fans while the staff, especially Jo, made sure we were getting enough to eat and drink.
Monday was much calmer and we had time to deck out the grounds and Fort Amsterdam on top of the mountain near the resort.great views of the bay and harbor next door. Lots of staff doing house keeping and grounds maintenance. Very lovely location with a slow pace. Upper unit with screen doors let us fall asleep listening to the waves break on the beach. Enjoyable, relaxing time so far.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiviResorts, General Manager at Divi Little Bay Beach Resort, responded to this review, February 6, 2014
Thanks for your great review! We ourselves enjoyed our Super Bowl event a lot also and received many compliments from other guests. We are pleased to read that you are enjoying your vacation and the views St. Maarten offers its guests! Listening to waves breaking on the beach is the ultimate vacation feeling. Enjoy and please let us know if there’s anything we can do for you while you are here at the resort.

Sincerely,

Celine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
Date | Rating
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English first
Suffern, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 1, 2014

We were doing a layover in St Maarten for only one day, so wanted a place not too far from the airport. The beach was nice and the rooms were comfortable, yet worn. We actually commented that the staff was not very friendly or welcoming, like other resorts. We didn't leave the premises for our 24-hour stay because town seemed too far away, so we just ate our dinner at the buffet, which was just adequate. Pretty beach.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiviResorts, General Manager at Divi Little Bay Beach Resort, responded to this review, February 6, 2014
Thank you for sharing your resort experience. I am not sure if you stayed here or at another resort because our resort is actually closer to town then to the airport. Town is right around the corner which makes our location so convenient to guests. If you did stay here, we are pleased to read that you liked our beach and that our rooms were comfortable.

We're sorry that you think your room appeared worn and that we didn’t exceed your expectations. We do hope that you had a good time on Sint Maarten!

Sincerely,

Celine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 29, 2014 via mobile

We had a fantastic stay at Divi,my husband and I and our two grown-up kids. Eugeen at the activity center made our stay complete! What she doesn't know about places to visit and restaurants to go, can't be worth knowing!Veronica made our room every day and greeted us with a bed covered in beautiful flowers, we felt like royalties! At the front-desk a problem was never a problem - fixed in a sec! Espescially Juan and Elvis helped us - with a great big smile :) The beach was nice and clean, and everywhere we went people were so friendly! We making the reservations we wondered if we should stay in Marigot or Divi Little Bay. We made the right choice, Divi is fantastic and we would love to come again soon!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 29, 2014

Our first time in St. Maarten and we loved everything about it. The Resort was fantastic!!! No problems at all. Our room was in a building that had it's own amazing pool and Jacuzzi, we could even eat breakfast sitting by the pool overlooking the ocean, the beach, the scuba-divers and the boats!!! Nightly activities were fun and family friendly! The room was great with a balcony and the best sunset views!!!
Not much to do for little ones, but the beach and the pool were enough for ours. :)
Also, it is a short drive downtown for shopping and Duty Free!
We would definitely go back!!! :)

Room Tip: Any room is great!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 25, 2014

We anticipated a wonderful stay considering this property had been recommended by our cruise line...and what we got was a disaster of a stay at Divi Little Bay! The staff as a whole is unfriendly and unaccomodating to say the least - our room was horible and every morning there was no water for showers!
Would not recommend spending your hard-earned money at this place - choose another place than this, any other!

Room Tip: Not at this place!
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiviResorts, General Manager at Divi Little Bay Beach Resort, responded to this review, January 31, 2014
Thank you for your posting. Indeed the cruise line recommends our resort as it’s close to where the cruise ships come in. We offer a wonderful beach (with many daily cruise ship visitors) with view of the water in almost every resort room and in general, have very happy guests.

I am surprised to read that you had no water for showers. We always have water as we have our own water plant and make our own water. So I'm not sure why you didn't have water during your stay.

Unfortunately, you did not specify why you feel that all our employees were unfriendly and unaccommodating, but I am sorry to hear that we did not fulfill your overall expectations. We do hope you did have a wonderful cruise, however, hope you'll visit St. Maarten again.

Sincerely,

Celine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth RI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2014

We just returned from a great week at Divi Little Bay Beach Resort! We were pleased with the beautiful beach at the resort. We explored most of the island and in the end really liked the beach at Divi the best because it was far less crowded than the others but equally beautiful clear water and white sand beach. Gizmos Bar was right on the beach and on a few occasions a friendly waiter would come to our beach chairs and serve us.
The staff overall are nice but not particularly outgoing or friendly with the exception of Juan at the front desk, (whenever he was on we were warmly greeted and he went out of his way to be helpful)
the waiter who came to our beach chairs and Gilberto who served us at dinner.
The resort was clean and kept up well. When we arrived they upgraded us for the week from a studio to a one bedroom villa which was clean and plenty of room for my husband and me. The only critique of the room was the bed was not that comfortable. One thing that was helpful was that we packed light for the week and were able to do a load of laundry mid week in the small laundry area in the resort(bring quarters with you as it was not easy to get change from the front desk or coffee shop).
Food at the resort was also good. We took advantage of a romance package they offered and had a private romantic dinner on the beach one night. Four tiki tourches surrounded the table that was covered in lanterns and flowers with wine and a delicious three course dinner. Our waiter Gilberto was outstanding and it was a highlight of our week. We would definitely recommend this resort.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 23, 2014

The problem with Divi at Little Bay is that since the gratuity is shared and added to everything automatically, the staff has ZERO incentive to provide good service. They don't care if you have an empty water glass or even to wait on you at all because on an island run on tourism they get paid the same no matter what. As long as their are no problems or things you need fixed or special accommodations, this is a great place to stay.
As far as cleanliness, absolutely excellent. The beach is better than orient beach and oyster bay for sure. The sand is white, umbrellas are plentiful and free along with towels.
We would return here but we would spend as little money as possible at the hotel because the staff will do the bare minimum, but the facility and beach are top notch.
Note: Make sure your room has a working screen door so Mosquitos do not get in and that you do in fact have a king/2 full bed, depending on preference.
Note: There is an electricity charge of 5$ / day that was not mentioned until the end, this hotel likes surprise fees and addons.

Room Tip: Get a room with a working screen door so you can go to sleep to the waves of the ocean.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiviResorts, General Manager at Divi Little Bay Beach Resort, responded to this review, January 31, 2014
Dear Matt,

Thank you for posting your Divi Little Bay experience! I am so happy to read that you think our beach is better than the other island beaches. This is why our beach has been awarded with the Blue Flag Award for the last 3 years in a row. It's given to beaches and marinas that meets its stringent standards such as cleanliness and good water quality. Indeed, our facility and beach are top notch and thus I am glad you mentioned this in your posting.

Regarding your concern about the gratuity, you are referring to our Food and Beverage outlets. Only in this department is a service charge added to the bill. However, I am sorry to hear that you were not impressed with their services.

When you received your booking confirmation, it should have stated the additional taxes or fees. All of our resort confirmations do. We're sorry that you were not aware of this previously.

We hope to welcome you back soon!

Sincerely,

Celine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Divi Little Bay Beach Resort

Address: Little Bay Road, Philipsburg, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Philipsburg
#5 On the Beach Hotel in Philipsburg
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Divi Little Bay Beach Resort 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Divi Little Bay Beach Hotel Philipsburg
St Maarten Divi Little Bay
Divi Little Bay Resort
Divi Little Bay Beach Resort St Maarten-St Martin/Philipsburg
Hotel Divi Little Bay Beach

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