We were at Divi in 2012 and had an excellent time, couldn't understand some of the negative reviews we had read. Actually a travel agent had arranged for our visit. Just before we left last year a manager had talked me into coming back with this program called Dreamscapes at a very good price for a studio just like we had used. Ok so we came back and the person at the front desk looked at the Dreamscapes papers like I was from space, any way we got a studio on the first floor which I didn't want but was fine. There was no screen door on the slider which you really need on the ground floor, the remote control for the TV was broke as was the ceiling fan switch. The refrigerator freezer was closed up with ice. In all fairness this is a beach resort so things will break and there won't be the same attention to detail as in a big city hotel. I did get a screen door within 2 days but I defrosted the freezer myself and fixed the remote with tape so that it held together. Not sure what has happened in one year but the housekeeping staff has gone downhill, last year they were very good not so this year. There doesn't seem to be enough maintenance people to keep up with things. The front desk people are clueless, part of my " package " was a $100.00 gift certificate that I had to ask for when checking out, even then I got the what are you talking about speech. The last negative thing for me is the information staff which is another name for low level sales people, they will bug you until you are ready to scream. It seems like we spent half the time trying to avoid them. Last year there was only one lady to avoid this year they were parked everywhere.
On the bright side it is a lovely place location wise, the views of Little Bay and the larger bay on the back side are beautiful. The groundskeepers are very good. The security staff are very friendly and all the food service people from the bartenders to the waitstaff are great. All the food outlets are very good especially our favorite Gizmo's. The prices are not bad at all. The gold star belongs to Eugenie in the activities office, she is fantastic she knows all the best things to do and will book all the best trips for you. I can't say enough good things about her.
I was Divi Little Bays biggest booster in Ma. last year but I'm not so sure any more, maybe it was a freak bad visit, I've been in the hotel business my whole life so I'm very understanding of how hard it is to be consistent but this was not nearly as good as last year. I may try again in a few years but they need to work on a lot of problems.
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- Also Known As:
- Divi Little Bay Beach Hotel Philipsburg
- St Maarten Divi Little Bay
- Divi Little Bay Resort
- Divi Little Bay Beach Resort St. Maarten-St. Martin/Philipsburg
- Hotel Divi Little Bay Beach