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“There are better hotels on this island” 2 of 5 stars
Review of The Westin Dawn Beach Resort & Spa, St. Maarten

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The Westin Dawn Beach Resort & Spa, St. Maarten
4.0 of 5 Hotel   |   144 Oyster Pond Road, St Maarten-St Martin   |  
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5th Night Free/Breakfast
San Juan, Puerto Rico
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
“There are better hotels on this island”
2 of 5 stars Reviewed November 27, 2012 via mobile

Location is terrible for this location...Nothing is walking distance...

Service was below average for a brand company like this...

Restaurants are not all that in this hotel...

The best thing it had was the Bed!!!

Beware, you can get a better hotel, better rate and better location on this island...

  • Stayed November 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,394 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 25, 2012

The good:
- Nice quieter beach on St Martin with good snorkeling right off the shore
- Ample area around the pool to relax during the day
- Really nice views from the ocean view rooms - you are right on the ocean and there's a nice wave break on a reef

The bad (or inconsistent):
- Restaurants at the hotel are overpriced, better options exist if you are willing to leave the premises (particularly in Grand Case, but also at Oyster Bay)
- Service staff at the hotel were hit or miss - some were friendly (mostly at breakfast), others were indifferent at best (check-in, activities coordinator, pool bar)
- Casino - we're not gamblers, so the casino definitely detracted from a relaxing hotel experience (and it never seemed that busy). I wouldn't have minded if it was in a separate area, but every time you come and go from the hotel and at check-in the casino is front and center. People were also allowed to smoke in the casino area which seems to go against the smoke-free atmosphere of the rest of the hotel.
- Be prepared to be asked to take part in the time-share sales pitch. The scratch off cards are the most common tactic, if you get three 7s then you are most likely to get a Cancun stay for 4 nights (at a 3-star hotel, non-Starwood). Just go in eyes wide open and don't let them pressure you to stay longer than the 90 minutes required.

Note: You will definitely want a car while on the island so that you can explore different places and get around. The Westin is about 40 minutes from the airport, 25 minutes from Grand Case (where a majority of the really great restaurants are) and ~20 minutes from Phillipsburg (where the cruise ships station)

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, New Hampshire, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2012

The Westin Dawn Beach is just lovely. We stayed 10 days from November 9 - 18th, 2012. The staff was friendly and polite. There is a casino there but it was not bustling or noisy. There is a Spa, there is a "Beach Club" membership (which I believe is a time share) for sale and somehow we managed to avoid being asked or pressured to waste our time taking the "tour"! The vacation package we bought included the breakfast buffet every day and believe me it was fabulous. This resort is on the beautiful pure white sand Dawn Beach. There is an infinity pool, a beach bar, and an on-site restaurant. Our room was large, and clean, the bed and pillows were DE-VINE!!! The bathroom was large and well equipped. The only things we did not like about the room were #1- that even though there was plenty of room, there was no place to sit and have coffee or a snack together in the room. The patio (we were on the ground level) had 2 comfortable chairs and a patio table, but sometimes it was too hot to eat outside and it would have been nice to have a little nook to eat at in the room. And #2- we would also have liked it better if the room had a small refrigerator.
There is only 1 restaurant at this resort, but if you just drive out and take your first right there are a couple more restaurants right on the beach, a small well stocked convenience store, and a marina.
If you want to a gorgeous relaxing place to vacation at, you should go to The Westin at Dawn Beach!

Room Tip: Ground floor is nearest the restaurant, lobby and pool. Third floor is where the gym is. Second fl...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Walpole, Massachusetts
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2012

We traded a week of time share and although our paperwork indicated Dawn Beach Resort, we were actually in a 3 bedroom Westin Suite -- the unit was wonderful. We unpacked quickly hoping they wouldn't make us move if it was a mistake! The rooms were beautifully appointed. We had a full kitchen, laundry, balconies off the master and living room. The beach was a little rough but there was an unbelievable pool with nice cushioned loungers. One afternnon they had a duet singing - beautiful voices and the selection of music was peaceful - no rowdy crowds even at the pool bar. We had spent the week prior on Anguilla so we like the fact that this place is tucked away. You can do all the investigating you want on busy St. Martin but have someplace to relax when you want to. All of the staff went out of their way to greet us and insure we had what we needed. Did a day trip to Pinel and lunched at Grand Case Beach Club. Mr. Busby's was also great. We always use Kenny's Car Rental and they are excellent! The staff are very friendly, prompt and professional. This time they met us at the Simpson Bay Ferry instead of the airport. Someone even led us over to the Westin as we couldn't remember exactly how to get there. When we arrived at the airport for our return home, they were waiting for us to take the car. Don't you love it when everything works!!! Great trip -- would happily repeat all of the above in a minute!!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
4 of 5 stars Reviewed November 24, 2012

The area of the island is quiet but the service is top notch. We told them we were on our honeymoon and not only were we upgraded but they also gave us a bottle of champagne and chocolate covered strawberries! 10 minutes later they called to ensure everything with the room was ok. The rooms are clean and well decorated. You'll need to cab it ($15) to Philipsburg for some action, though the hotel does have a nice sized casino, fantastic pool, and a private beach. Would stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 22, 2012

This hotel is only for the person who wants to be away from everything, but within walking distance of 2 of my favorite eating establishments on the island, providing the tides not in and you can walk over the rocks to eat, otherwise, you drive which takes about 5 minutes. From the moment we arrived we were treated like platinum members. We were booked on the first floor which usually we don't accept, but we decided to take a look. It was perfect! Near the end of the building with a view of the ocean. The room was a nice size and the bathroom was standard , but met all of our needs. The shower and tub were separate, which is always a plus. It was very quiet and the best sleep the whole trip. The pool is a nice size and sets right on the beach. I got the feeling this Westin is more for adults than kids. We saw only very small children. Mostly babies and a few kids under 5. We didn't see any older kids. The pool seemed really quiet and never got loud or noisy. They have live music by the pool from 4-7 and was always nice to listen to, even if you were reading or trying to catch a few zz's. The next morning, the front desk called to see if we wanted to move from our room , because we had mentioned we didn't usually stay on the ground floor. We were totally happy with our room even though they were going to move us to a larger room on a corner. If we needed an extra towel or anything delivered to our room, it was there within 5 minutes. There is a casino on the property with bingo and free play going only almost every night. The food is good at the hotel, however, you have to try Mr. Busby's Beach Bar and The Big Fish. Both are a short beach walk, depending on the tide. If tide is in, hop in your car and head over to Busby's. Pizza from $8.00 to $14.00. Some of the best ribs I've ever had and I usually eat fish or
chicken. In fact we ate them twice, $10.00, including fries and slaw. Their fish is $11.00 during lunch. I forgot to mention Bright Beer,$1.00 from 1:00 to 4:00. I'm not a beer drinker, however my husband enjoyed his share and mine. Head back to Mr Busby's for dinner. Throw blue linen tablecloths over plastic tables and tie blue cushions to the plastic chairs and you got dining on the beach. The name is now Daniels By The Sea. The food is very good. Don't expect cheap. It's the same price as the other restaurants. The Lobster Bisque has to be some of the best I've ever tasted. Everything there is very good from the pasta to the fish. Next is The Big Fish, located within a half block of Mr. Busby's. this is strictly a dinner restaurant. I felt like we were back in Egypt on the sea. The restaurant has a white wall which surrounds the entrance leading into the outdoor dining. White leather sofas and big square tables make a great setting to sit and enjoy a nice glass of wine, while waiting to be seated. If you prefer to eat inside, enjoy the beautiful crystal chandeliers which light the whole room up. The food was excellent. Chief Leslie's dish was on The Iron Chef, which I ordered. Make this place a special night out. Canoa's is also across the street from Big Fish on the waterfront. Very small and intimate. All outdoor seating is for two. Inside is more of a nice wine bar. The fish was good, but they need to work on the rest of the plate. Bread was cold and nothing special. Give it a chance, I think their almost there in taste. They have the atmosphere. Again, this is a dinner restaurant . Let me remind you, you need to have a car to stay here. If you want to go to Phillipsburg or the French side you will be driving 20 to 30 minutes. For us, we prefer out of the way on this island. This is our second stay here and it was as perfect as the last time.

Room Tip: We loved our room on the ground floor towards the end of the building, however we stayed on the pool...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 22, 2012

Just came back from the Westin Dawn Beach and loved everything about it. We have a new favorite place to visit. All staff were fantastic and personable. We had many chats with the managers out by the pool and in the restaurants. Concierge and managers all gave us their favorite places to visit on the island and we appreciated the "local" advice. Orient Beach, Grand Case bbq at Lolo's and the church in Cole Bay. We were glad that we rented a car and were able to explore the island although our best times were enjoying sunrise and nightly music out by the pool and the beach. Room was spacious and ocean front. Breakfast buffet was enough to keep us full until we would order from the beach girls who brought us food from the deli. Verlene, Francine and Chantel were terrific. Was able to enjoy the slots in the casino and also some craps and blackjack. I wish there were non stop flights from Chicago but the Westin St Maarten is worth the connection. Spa looked great but we did not want to lose any sun time. This resort is a winner.

Room Tip: high number rooms facing the water give you a remote island feeling and awesome view
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Dawn Beach Resort & Spa, St. Maarten

Address: 144 Oyster Pond Road, St Maarten-St Martin
Phone Number:
Location: Caribbean > St Maarten-St Martin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in St Maarten-St Martin
#5 Luxury Hotel in St Maarten-St Martin
#9 Spa Hotel in St Maarten-St Martin
#15 On the Beach Hotel in St Maarten-St Martin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Dawn Beach Resort & Spa, St. Maarten 4*
Number of rooms: 311
Official Description (provided by the hotel):
Located on one of the most beautiful Caribbean beaches, The Westin Dawn Beach Resort & Spa, St. Maarten offers guests a true getaway. Scuba dive, take a ferry to Anguilla for the day, or just relax. ... more   less 
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Also Known As:
The Westin Dawn Beach Resort & Spa, St. Maarten Hotel St. Maarten/St. Martin
The Westin Dawn Beach Resort And Spa, St. Maarten
Westin St Maarten Martin
St Maarten Martin Westin
Westin St Martin
Westin St. Maarten/St. Martin
St. Maarten/St. Martin Westin
Westin St Maarten Dawn Beach Resort & Spa
The Westin Dawn Beach Resort & Spa, St. Maarten St Maarten-St Martin, Caribbean

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