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Jardin Creole

St Maarten-St Martin
Rental Home – 
4 Bedrooms, 4 Bathrooms, Sleeps 8

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Calgary, Canada
1 review
“Terrible customer service”
1 of 5 stars Reviewed April 9, 2012 for a stay in April 2012

My pregnant wife and in-laws booked our vacation 6-months in advanced, but unfortunately, everything about this villa was a let down. The property is run-down and very dirty. Moreover, at present, we've been without electricity, A/C or a means to cook for a full day. The Property Manager and Concierge have been completely unwilling and/or unable to find alternative accommodations and/or tell us when the power will be restored. They are rude and refuse to deal with us directly -- we have been told that they need to speak to our travel agent back in the U.S. before they can help. Avoid this property, and for that matter, any properties managed by Pierres Caraibes. You will likely find better service at a Holiday Inn.

3 of 5 stars How easy was it to book the property? 2 of 5 stars How helpful were the directions to the property?
1 of 5 stars How easy was key pickup/access to the property? 2 of 5 stars Overall condition of the property
2 of 5 stars Bedding & mattresses 2 of 5 stars Kitchen & utensils
2 of 5 stars Bathroom cleanliness 2 of 5 stars Other facilities & amenities
1 of 5 stars Service
Liked least: No electricity, A/C or means to cook
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Listed since : Dec 2010
Response Rate: 95 %
Calendar Updated: 33 days ago
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