My wife and I just returned from what was suppose to be a 3 week stay. We booked through RCI in Sept 2007. Arrived on Jan 19th at 8 PM. Took a cab to the Caravanserai. We suspected something was up when the cab driver wished us luck when he dropped us off. When we went to the front desk with our paperwork we where promptly told we have no rooms. We are over booked. We had a lengthy discussion with the two guys working the desk about how could this happen and now what. It was obvious they first, didn't care and second would be of no help. There solution was to point to the street and say, "try one of the hotels over there" pointing to down town. We eventually did find a room at 1 AM. Went back to the Caravanserai on Sunday morning, same story, over booked no room. Told to come back Monday and speak to the manager. Went back Monday, never did see the manager, not in. Dealt with Minerva the Exec. Assistant. Told they did not have us booked for the first week, only the last two. Finally showed a room. We never did stay at this dump. It is dirty, garbage everywhere. They are currently building a new resort literally on top of this one. The court yard is full of junk. We spoke to others staying there, all complained about the construction noise and stuff that didn't work. The staff are rude and simply couldn't give a you know what. This dump is listed as a Silver Crown Resort with RCI. Should be lead. We are not hard to please, but this one is nothing but bad. We stayed at the Towers for one week and came home. The Towers was great but is a bit out of the way. Real quite, not much going on so if you are looking for a party, it won't be at the Towers. The Manager told us she had three other couples show up during the week we where there that had booked at the Caravanserai and refused to stay there. The Towers is associated with RCI. The Manager at the Towers also agrees, they need to get the Caravanserai off the books as it is nothing but problems.





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