My wife and I stayed at this hotel for several days in May, 2006. I have read all the prior reviews from Trip Advisor and have found them to be accurate for the most part.
The good: The suites are large and very well maintained. They are constructed in typical European style - tile floors, tile kitchens, tile baths. The pictures on the resort's web site are accurate. Our suite was large, very clean and very comfortable. In spite of booking a one bedroom unit, we received a two bedroom unit (although management made us promise not to use the second bedroom). Freda, the reception manager at the front desk was very pleasant and cordial. Maid service was good, providing fresh towels and linens every day.
The bad: If the outdoor balcony is an important factor in your decision to stay at this hotel, be certain to reserve a second floor unit. ABSOLUTELY CERTAIN. We reserved our suite, in large part, based upon the pictures of the large balcony and the vaulted ceilings featured on the hotel's internet site. When we arrived, we were informed that no second floor units were available, and were assigned a suite on the ground floor. The ground floor suites don't have a balcony or vaulted ceilings. They have a patio. And while the patio is quite large, it is surrounded by bushes and plants. In the daytime, it is great for preserving the privacy of the guests but offers no view whatsoever, except for the bushes and plants five yards away, which surround the patio. I felt like I was in my back yard. Furthermore, the suites are about 100 yards from the beach. At night, there is total darkness. The only barrier between you and any possible intruder is - you guessed it - those bushes and plants. Naturally, my wife and I felt uneasy about spending evenings on the patio. In fact, management warned us to close the roll-down steel gates, which enclosed the patio, while out of the unit, as there had been some recent burglaries in the (largely residential) neighborhood. Not a very safe or relaxing atmosphere. Having no view at all, we were unable to enjoy the patio during the day, and, given the eerie darkness and lack of security, we were unable to enjoy the patio at night. So much for our dreams of breakfast on the balcony, overlooking the ocean, in the mornings, and coffee on the balcony, while feeling the ocean breeze, at night. The biggest selling point of this unit was gone. And, if you think you can enjoy comfort and some relaxation in the suite, be warned - television reception is VERY limited. There are only 4 channels: HBO-Latino, CNN, and two channels in French. For about half our stay, HBO and CNN did not work. For the other half, I saw movies like Spanglish. So, unless you are fluent in French, I would strongly consider how you will spend mornings and evenings in the suite. My wife wanted to talk. Don't say I didn't warn you.
The ugly: For several days, the scent of the salty sea air was masked by the delicate aroma of the neighborhood sewer, which had backed up into the front walk of the development. The smell did not carry into the interior of the unit. Electricity was spotty. There were several outages during our stay, which lasted from 15 minutes to several hours. These events were only inconveniences, and beyond the control of the hotel, of course, but typical of life on the French side, in a smaller resort. The hotel should have provided an iron in the suite, however, which was conspicuously missing and decidedly inconvenient in a suite at this price range.
Overall, I would stay at this resort again, but only if a second floor unit was guaranteed. You will note that most Trip Advisor reviews which praise this hotel are from guests who stayed on the second floor. Otherwise, for the price, there are better options.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists