We stayed at the Sonesta Maho on our way back from St Barts. We chose the hotel for it's prximity to the airport as we are huge airplane buffs. Other than the plane spotting, the rest was a joke. It's hard to find any other part of the place to say something nice.
When we arrived the whole place smelled moldy. We were pushed out of the way getting on the elevator by a worker with a smelly mop bucket.
The toilet wouldn't flush in our room and when I called down to ask for help the front desk told me it would work "in a few hours". We called three hours later when it still wasn't working.
When I asked the receptionist for internet connection information I was told I would have to wait until others "used up their time" because no access codes were available. This sounded fishy to me and I went to next receptionist to ask the same question. She rolled her eyes at her colleague and proceeded to give me a cable for my computer, instructions for logging on, and information that all the lobby was wireless and free!
The first afternoon we were starving and sat down at the
The following day when we went to the pool to get our towels, we were told "we are all out, come back in the afternoon." Uh, it was 10am, what do we do until then?
The poolside restaurant was no better. We waited in line to be seated, and when the line got too long for the host he opened up another section in the restaurant, proceeded to seat 5 tables, but there was NO server to help. The long long wait for food was rewarded with a terrible meal. The lone bright spot at the meal was the very friendly, funny, engaging bartender. We loved her.
Overall, the hotel stunk, and save for the breathtaking fun of the planes landing feet away from the beach, the Sonesta Maho was no better than a roadside motel in nowhere, USA.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.