On arriving at Saint Maarten, this hotel, is approximately 2 minutes drive from the airport.
It took a little over 30 minutes to check in. Then we had to lug our suitacases across the pool to the other building. When we arrived at our room, there were twin beds. Two adults cannot fit comfortably on these beds. We called front desk and got upgraded to a penthouse suite on the tenth floor.
The upgrade was excellent. There was a great view and the amenities were ok. However, there was no recption on the tv, and trying to get the toilets to flush was a chore.
The same thing was served for breakfast, and dinner. The ocean grille restaurant was ok for lunch.
But there are soo many nice restaurants, and hangout spots right outside the hotel, which makes all inclusive not worth it.
I didnt step into the pool. There was dirt and grime, seen on the rails of the pool and the pool water wshed the pool deck area and then flowed back into the pool, each day that I was there.

I have been coming to St Maarten for years and the Sonesta Maho Resort used to be good. I show this time and had to wait 3.5 hours to check into my room becuase it was not ready, then after I complained they wanted to put me in a old room with no view. I had reservations for a ocean view room which included breakfast. What a joke. The hotel is now all inclusive and it's very poor. The food at the buffet for breakfast, lunch and dinner was poor. They had 500 Italians staying here and they took over everything. I couldn't even find a seat for dinner had to take a plate of food back to my room. The Italians all came from Toronto and they checkout time is 11am and there flight didn't depart until 9:30pm so the lobby is packed full, people were sleeping in all the chairs and all the chairs at the pool and beach were completely taken over by all of these old people. The only thing I can say god about this hotel was that my room was clean. That's it. It you like slow service, poor food, and like staying at a bus station, this place is for you.

Poor food and rooms overall, happened to be there first week of February 2013, 500 Italians from Toronto's Chin radio station all converging at the same time, took over everything, the cuisine, lounge chairs, breakfast, lunch, dinner impossible, took all the lounge chairs, saved them all from day to day, no chance for others. Resort tried to accomodate their culture, leaving everyone else in the lurch.
Will never go back there ever! Try to flush a room toilet, almost impossible to do so, and the list goes on.
Overpriced, staff generally not too helpful. Plenty of great resorts out there with great food and accomodation.

My boyfriend and I stayed at Sonesta Maho for 1 week. When we got to the resort I was worried by the look and feel of the lobby it was very dark ( we were there during a sunny afternoon) and it was very hot! i don't think that they had much air conditioning going on. Due to this I think the mosquitos were having the time of their lives because they were always around in the dark areas of the lobby and also sometimes at night in the lobby bar.

During check in there was an issue because they didn't have a room for us so we had to wait a long time for this to be resolved. Once it was resolved we got a room in the older building of the resort. Which we had to lug our luggage to, which was not the easiest and I wish that some of the staff would have helped us to do this.

When we entered our room it was very large and clean but very very outdated with a pepto bismal pink bathroom with a very old tub that had very little water pressure. The view from our room though was stunning we had an ocean view room which was so close to the water that I felt like i could jump off my balcony into the ocean. If this room was upgraded it would be a 5 plus room with that stunning view.

Half way through the week we were told we had to move to another room because of generator testing or something in the building we were in, they moved us to the renovated bullding but once again no one came to help us with our luggage and we had to do this ourselves. The new room we had was smaller , it was supposed to be a king bed but they said in the category of room we bought ( ocean view) there were no more king bed rooms unless we down graded which we didn't want to , so we were stuck with the small doubles, they offered to push the beds togeather though.

This new room was more modern with a great bathroom, much better then the other one, with a nice shower.

The food was very good but limited. we went in the end of october and there was some renovations so only two restaurants were open. The a la carte resturant was just average so we found ourselves at the outdoor restaurant where they had the lunch and dinner buffets at mostly, which we thought was good but found ourselves getting the same stuff.

The pools are nice, one was big with a nice pool bar and one was smaller. It was hard to find a chair though at the big pool, so we spent most of our time at the smaller pool which didn't have a pool side bar close by but had a great view of the planes which flew by overhead.

The beach area on the resort was small so we didn't bother with it but walked about 10 mins or so to a public beach which was nice but we had to pay for the beach chairs.

There are a lot of restaurants, some bars, a night club and a nice casino just outside of the resort.

We did a day trip also to st. barths which we booked through the nice girl working in the main lobby, if you get a chance this is a great option, we did the mini cooper tour.

Overall the staff was nice, food was average but good and some improvements needed with some rooms but we still had a great time in St Maarten and it was a much needed vacation.