We honeymooned at Jade Mountain for a week and enjoyed the room/"sanctuary" (JC5). The views were majestic. The food and group activities (walks/sailing/etc.) were enjoyable. The open air floor plan is definitely unique, i.e. birds in your room every morning, but that is worth the experience.
However there were a few things that we disliked about our experience: 1) the Butler service provided for each room was miserable and became a burden on our stay, 2) the food is expensive but that is to be expected, 3) the beach wasn't great but that was acceptable because you were likely to stay in your sanctuary anyways.
Regarding the Butler service, we believe our butlers (Kerrian and Fillena) were not the norm. Other guests raved about their butlers. Upon checking out we complained about the butler service and were pleasantly surprised that the butler manager, Al, came to visit us to discuss our concerns personally.
A couple additional positives are the amenities (gym, spa, rooftop lounge and nightly bands). Lastly, the snorkeling in the immediate area was good.
- Official Description (provided by the hotel):
- Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more less
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- Also Known As:
- Jade Mountain Hotel
- Hotel Jade Mountain
- Jade Mountain St Lucia
- Jade Mountain Resort St. Lucia/Soufriere