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“Delicious stay at Hotel Chocolat” 4 of 5 stars
Review of Boucan by Hotel Chocolat

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Boucan by Hotel Chocolat
4.5 of 5 Hotel   |   Rabot Estate | P.O. Box 312, Soufriere, St. Lucia   |  
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Hotel amenities
Ranked #6 of 12 Hotels in Soufriere
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Delicious stay at Hotel Chocolat”
4 of 5 stars Reviewed June 27, 2013

St Lucia is so beautiful, we really enjoyed our trip here. We spent the first 4 nights of our trip at the Carribbean Blue suite in the Marigot Bay area (which was also lovely - see separate review) before moving on to Hotel Chocolat for our last 2 nights.

The rooms were very nice, modern and clean with some nice touches like delicious complimentary cookies. We especially loved the open roof shower which was totally private yet still gave you the feeling of being outside. No A/C in the room but it wasn't really an issue for us in March, not sure how much warmer it gets.The breakfast here is AMAZING! Great selection of fresh fruit and other hot and cold options, and it's free for hotel guests! Everything we ate was delicious so it would be worth paying for it even if it wasn't included. Cocktails and dinner are also great, but I agree with the other reviewers that the cocoa themed menu is a bit tiresome, especially over a longer stay. We at at Boucan one night, then ventured across the street to Ladera for the next dinner (it was awful!) On our last day we also took part in the Bean to Bar experience which we would highly recommend. Our guide was very passionate and knowledgeable and it was fun to graft our own trees.

All that being said, the property is a bit secluded (not near the main towns or beaches) and there isn't much to do on site other than lounge by the pool, visit the spa, and walk around the beautiful property. I would recommend a stay of 2-3 nights to enjoy the food & the pampering and combine it with a stay elsewhere on the island, preferably with beach access.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, July 29, 2013
Our aim at the beginning was to have legendary breakfasts which were free to guests - sounds like we are on our way. Our 'Boucanier' boat is a must-do next time you come. It's the best way to see the coast, snorkel, dolphin watch and much more.
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237 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
St. Lucia
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 10, 2013

Amazin' hotel. No air-conditioning and open rooms on one wall (with shutters). The showers are also outdoors. Unique and wonderful environment with an excellent restaurant. There are alot of steps so not for the physically-challenged. Not to be missed.

Room Tip: The Luxe rooms have a balcony and larger. If you are going to have people "over", get one...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, July 29, 2013
A truly special environment, agreed! Thank you.
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London
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 2, 2013

Wonderful, modern stylish hotel with villas where you could be in a top uk boutique hotel. Set within the cocoa plantation the hotel is all about the chocolate, with dozens of small carefully considered design touches and branding such as cocoa pods in the room, chocolate and cookies delivered to the room each day, and a complimentary cocktail and botle of wine waiting in your villa. The bean to bar chocolate making experience is well worth a go, with the end result of your own bar of handmade chocolate. The Ladera resort is over the road, but we never ventured off campus as everything we needed was there.

Room Tip: All luxury villas are raised at the back, normal villas are nearer the hotel.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
Thanks for mentioning all the ‘attention to detail’ things which we provide free of charge. It was a great pleasure having you to stay.
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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

Omg - where do we start?
Our wedding was everything we could have wished for and more. The welsh crew arrive on this beautiful island with Welsh kilts, cloggins and and a heavily decorated wedding gown !
For a wedding, anniversary or birthday this is a truly magical beautiful place -

Thank you Judy and Lorna for making our dreams come true !
Including sourcing a violinist and cello player - for our special day (pearl and yanick ) and beautiful flowers, and a stunning location for our wedding ceremony.

Nothing was too much trouble -
The views and hotel and rooms are amazing !
Staff are very friendly and helpful - the food is to die for and the duck dish and Aberdeen fillet steak was out of this world -
Don't even get me started on the desserts it's the closest thing to heaven .

The tours - tree to bar with culthbert was fabulous a very knowledgable man -
If your fit, walk the gros piton it's a great morning out - the sulphur springs and mud bath is mad fun - and the sugar beach is pretty with a great snorkelling area.
Whispers bar has great food and friendly locals a true st Lucian experience ! With a BBQ on Friday nights for $20 is well worth it ! -
the Boucan- hotel chocolat is a relaxed place with one of the best views in the island.
Would we visit again ? most definitely - we plan to visit our coca trees And show off our wedding album. A great excuse to come back -
Ignore any stuffy reviews or bad comments - this is far better than sandals etc - a truly, unique boutique hotel !

Two observations I would like to see a matre d - with extensive wine knowledge - more choices of wines. - ie lighter calafornia wines rose and white for lunch plus more Spanish rjoca's and Italian wines - that would go with the meals available on the menu.
plus a Carribean dish on the menu to give a creole twist but of course with chocolate !

Thank you once again from Samantha and Dillon x

From a photographers point of view- it was a dream location due to the textures, styles and architecture there.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
Our ridge site is the best view of the ‘8th wonder of the world’ and a dramatic place to take your marriage vows, Welsh style or any style! Best wishes from us all.
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 18, 2013 via mobile

Stylish design hotel, fantastic staff, outstanding food & breath-taking views; highly recommended.

Set in the ethically-minded Hotel Chocolat cocao hillside plantation, this intimate, relaxing hotel is 20-30mins drive from the nearest beach (Jalouise) but in an idyllic location. Quiet, bar the soothing forest sounds, it may almost be too remote for some for fortnight stays but is absolutely on the money for shorter breaks. Food is first class: healthy, well-presented & unbelievably tasty. The chocolate inspired theme works surprisingly & incredibly well although those less sweet-toothed may prefer to ask for some of the dressings etc on the side (I.e. white chocolate dressing with salad). Service faultless and always genuinely friendly.

My new favourite hotel ever; will definitely return! Thank you guys.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
“Healthy well-presented and unbelievably tasty”- we all loved this description of our Boucan cuisine, thank you!! Looking forward to your return visit already.
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Elgin, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013 via mobile

We were fortunate enough to have the opportunity to stay here for a week: we experienced the many wonders of the Boucan restaurant & enjoyed it all + many of the tours & learnt so much about the Rabot Estate and cacao growth/production.
We savoured pure luxury & indulgence & had the week of our lives......topped off by our Wedding Day; celebrated in the most perfect setting :)
Many thanks to everyone who made this an incredible time & the holiday of a lifetime....we are now saving to return & hope to celebrate our 5th anniversary here!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
We were privileged to host you for such an important event and look forward to helping you celebrate your 5th Wedding Anniversary too!
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Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013

My wife and I dined at Hotel Chocolat Thursday May 9. We had dinner with another couple. The food was quite good. I had an excellent steak, and my wife had a great chicken curry. We had dinner at 7pm, which is not too late, but by the time we arrived they were already out of the mid-priced champagne and the pasta dish. We drank an excellent Rose instead and my wife greatly enjoyed the chicken curry. I will say service was only average. I understand this is St. Lucia, but I also know Hotel Chocolat is trying to cater and provide excellent service. I hope the water servers can pay better attention in the future as water glasses went empty for periods of time. The waiter and manager seemed to have a problem splitting a check. Two couples and it took 30 minutes to split the check. Even when the server came back with the split check, I was not billed for my steak. I did point it out and it was added to my bill. I would advise future guests to make sure to mention you are splitting the bill, and I would hope the staff could split a bill much quicker in the future. It was great food, great ambiance and I would do it all over again even with the less than stellar service. I hope others go and that the staff would see this as positive criticism so they may improve.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
All comments taken positively, thank you. Thanks also for the ‘great food, great ambience’ rating.
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Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Soufriere
#4 Luxury Hotel in Soufriere
#5 Family Hotel in Soufriere
#7 Romantic Hotel in Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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