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“Beautiful Views of the Pitons” 4 of 5 stars
Review of Boucan by Hotel Chocolat

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Boucan by Hotel Chocolat
4.5 of 5 Hotel   |   Rabot Estate | P.O. Box 312, Soufriere, St. Lucia   |  
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Hotel amenities
Ranked #6 of 12 hotels in Soufriere
St. Lucia
Top Contributor
75 reviews 75 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
“Beautiful Views of the Pitons”
4 of 5 stars Reviewed June 10, 2013

Amazin' hotel. No air-conditioning and open rooms on one wall (with shutters). The showers are also outdoors. Unique and wonderful environment with an excellent restaurant. There are alot of steps so not for the physically-challenged. Not to be missed.

Room Tip: The Luxe rooms have a balcony and larger. If you are going to have people "over", get one...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, July 29, 2013
A truly special environment, agreed! Thank you.
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216 people have reviewed this hotel

Traveler rating
    150
    54
    7
    2
    3
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16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
London
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 2, 2013

Wonderful, modern stylish hotel with villas where you could be in a top uk boutique hotel. Set within the cocoa plantation the hotel is all about the chocolate, with dozens of small carefully considered design touches and branding such as cocoa pods in the room, chocolate and cookies delivered to the room each day, and a complimentary cocktail and botle of wine waiting in your villa. The bean to bar chocolate making experience is well worth a go, with the end result of your own bar of handmade chocolate. The Ladera resort is over the road, but we never ventured off campus as everything we needed was there.

Room Tip: All luxury villas are raised at the back, normal villas are nearer the hotel.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
Thanks for mentioning all the ‘attention to detail’ things which we provide free of charge. It was a great pleasure having you to stay.
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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

Omg - where do we start?
Our wedding was everything we could have wished for and more. The welsh crew arrive on this beautiful island with Welsh kilts, cloggins and and a heavily decorated wedding gown !
For a wedding, anniversary or birthday this is a truly magical beautiful place -

Thank you Judy and Lorna for making our dreams come true !
Including sourcing a violinist and cello player - for our special day (pearl and yanick ) and beautiful flowers, and a stunning location for our wedding ceremony.

Nothing was too much trouble -
The views and hotel and rooms are amazing !
Staff are very friendly and helpful - the food is to die for and the duck dish and Aberdeen fillet steak was out of this world -
Don't even get me started on the desserts it's the closest thing to heaven .

The tours - tree to bar with culthbert was fabulous a very knowledgable man -
If your fit, walk the gros piton it's a great morning out - the sulphur springs and mud bath is mad fun - and the sugar beach is pretty with a great snorkelling area.
Whispers bar has great food and friendly locals a true st Lucian experience ! With a BBQ on Friday nights for $20 is well worth it ! -
the Boucan- hotel chocolat is a relaxed place with one of the best views in the island.
Would we visit again ? most definitely - we plan to visit our coca trees And show off our wedding album. A great excuse to come back -
Ignore any stuffy reviews or bad comments - this is far better than sandals etc - a truly, unique boutique hotel !

Two observations I would like to see a matre d - with extensive wine knowledge - more choices of wines. - ie lighter calafornia wines rose and white for lunch plus more Spanish rjoca's and Italian wines - that would go with the meals available on the menu.
plus a Carribean dish on the menu to give a creole twist but of course with chocolate !

Thank you once again from Samantha and Dillon x

From a photographers point of view- it was a dream location due to the textures, styles and architecture there.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
Our ridge site is the best view of the ‘8th wonder of the world’ and a dramatic place to take your marriage vows, Welsh style or any style! Best wishes from us all.
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 18, 2013 via mobile

Stylish design hotel, fantastic staff, outstanding food & breath-taking views; highly recommended.

Set in the ethically-minded Hotel Chocolat cocao hillside plantation, this intimate, relaxing hotel is 20-30mins drive from the nearest beach (Jalouise) but in an idyllic location. Quiet, bar the soothing forest sounds, it may almost be too remote for some for fortnight stays but is absolutely on the money for shorter breaks. Food is first class: healthy, well-presented & unbelievably tasty. The chocolate inspired theme works surprisingly & incredibly well although those less sweet-toothed may prefer to ask for some of the dressings etc on the side (I.e. white chocolate dressing with salad). Service faultless and always genuinely friendly.

My new favourite hotel ever; will definitely return! Thank you guys.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
“Healthy well-presented and unbelievably tasty”- we all loved this description of our Boucan cuisine, thank you!! Looking forward to your return visit already.
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Elgin, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013 via mobile

We were fortunate enough to have the opportunity to stay here for a week: we experienced the many wonders of the Boucan restaurant & enjoyed it all + many of the tours & learnt so much about the Rabot Estate and cacao growth/production.
We savoured pure luxury & indulgence & had the week of our lives......topped off by our Wedding Day; celebrated in the most perfect setting :)
Many thanks to everyone who made this an incredible time & the holiday of a lifetime....we are now saving to return & hope to celebrate our 5th anniversary here!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
We were privileged to host you for such an important event and look forward to helping you celebrate your 5th Wedding Anniversary too!
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Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013

My wife and I dined at Hotel Chocolat Thursday May 9. We had dinner with another couple. The food was quite good. I had an excellent steak, and my wife had a great chicken curry. We had dinner at 7pm, which is not too late, but by the time we arrived they were already out of the mid-priced champagne and the pasta dish. We drank an excellent Rose instead and my wife greatly enjoyed the chicken curry. I will say service was only average. I understand this is St. Lucia, but I also know Hotel Chocolat is trying to cater and provide excellent service. I hope the water servers can pay better attention in the future as water glasses went empty for periods of time. The waiter and manager seemed to have a problem splitting a check. Two couples and it took 30 minutes to split the check. Even when the server came back with the split check, I was not billed for my steak. I did point it out and it was added to my bill. I would advise future guests to make sure to mention you are splitting the bill, and I would hope the staff could split a bill much quicker in the future. It was great food, great ambiance and I would do it all over again even with the less than stellar service. I hope others go and that the staff would see this as positive criticism so they may improve.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
All comments taken positively, thank you. Thanks also for the ‘great food, great ambience’ rating.
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 14, 2013

We were staying nearby so visited Hotel Chocolat for the 'Tree to Bar' tour. It was excellent, harvesting your own cocoa pod, learning all about the plantation and the great work that is going on all over St Lucia and planting your own tree. We saw every stage of the process from tree to cocoa nibs and were then able to make our own bar of chocolate, hard work (grinding!) but totally worth it. We had a chocolate cocktail whilst waiting for our bars to set. A great way to spend a morning cannot recommend it enough and we'll certainly try to come back to stay here and visit our trees!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, June 10, 2013
Sounds like chocolate will never be the same again for you,! Lovely comments, thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Soufriere
#4 Luxury Hotel in Soufriere
#6 Family Hotel in Soufriere
#7 Romantic Hotel in Soufriere
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Official Description (provided by the hotel):
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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