My wife and I dined at Hotel Chocolat Thursday May 9. We had dinner with another couple. The food was quite good. I had an excellent steak, and my wife had a great chicken curry. We had dinner at 7pm, which is not too late, but by the time we arrived they were already out of the mid-priced champagne and the pasta dish. We drank an excellent Rose instead and my wife greatly enjoyed the chicken curry. I will say service was only average. I understand this is St. Lucia, but I also know Hotel Chocolat is trying to cater and provide excellent service. I hope the water servers can pay better attention in the future as water glasses went empty for periods of time. The waiter and manager seemed to have a problem splitting a check. Two couples and it took 30 minutes to split the check. Even when the server came back with the split check, I was not billed for my steak. I did point it out and it was added to my bill. I would advise future guests to make sure to mention you are splitting the bill, and I would hope the staff could split a bill much quicker in the future. It was great food, great ambiance and I would do it all over again even with the less than stellar service. I hope others go and that the staff would see this as positive criticism so they may improve.
- Official Description (provided by the hotel):
- Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more less
- Reservation Options:
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- Also Known As:
- Boucan By Hotel Chocolat St. Lucia/Soufriere