First off, we stayed in just the standard lodge and it was beautiful! The room was awesome! We were always well stocked with huge fluffy towels, both shower and pool towels, the toiletries were top notch REN products. As a woman who is extremely picky with shampoo and conditioners, I never even used the stuff I brought. Nice touch with the robes and the his and her slippers. Amenities in the room were abundant with prosecco, rum punch, cookies, nuts, and chocolates. The shower was simple stunning. The rooms were very open air, so every sound could be heard by all. The rooms were supposed to be equipped with an ipod but ours didn't have one till the 3rd day of our stay. We didn't really see much of the grounds except for the cocoa tour and didn't go to the pool either. Most of the day we were off doing things. The only thing that could make this place better would be more reliable internet and faster food service. My hubby had business to attend to and couldn't for two days due to no internet. The staff didn't or wouldn't address it other than "we will look into it" Monday rolls around and we meet "Judy" at which time we inform her that we have been telling staff about no internet and she got immediately on the task of taking care of it. She was extremely helpful! Now for the food service. I do realize that it is "island time" but we had been flying all day arriving from California and as everyone knows that food service is non-existent on airlines these days so we were hungry. We arrived at the resort around 5pm, checked in and were told our "dinner time" was 8:30. Really? So we unpacked and went over at 8, and ended up being seated. But the service was sooooooo slow, the whole dinner process took minimum 2 hours. Why? It was so painful that we didn't eat dinner or lunch there for the rest of our stay. Breakfast was included and it actually came in a timely manner and was good. Another issue was the lack of water at times. Twice in the morning we had to wait for the water so we could shower. But it did come back relatively quickly so it wasn't a problem. Overall I would recommend the hotel!
- Official Description (provided by the hotel):
- Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more less
- Reservation Options:
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- Also Known As:
- Boucan By Hotel Chocolat St. Lucia/Soufriere