We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A true boutique hotel with a grown up vibe” 5 of 5 stars
Review of Boucan by Hotel Chocolat

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Boucan by Hotel Chocolat to your Saves list
Boucan by Hotel Chocolat
4.5 of 5 Hotel   |   Rabot Estate | P.O. Box 312, Soufriere, St. Lucia   |  
  |  
  |  
Hotel website
  |  
Hotel amenities
Ranked #7 of 12 Hotels in Soufriere
Berkshire
Top Contributor
86 reviews 86 reviews
31 hotel reviews
Reviews in 47 cities Reviews in 47 cities
46 helpful votes 46 helpful votes
“A true boutique hotel with a grown up vibe”
5 of 5 stars Reviewed March 3, 2013

We stayed for 3 nights, and thoroughly enjoyed the visit to the hotel, the restaurant and this area of St Lucia ( we had 5 nights at Ti Kaye beforehand) It is adult luxury- intimate with only c 14 lodges, and a small but perfectly formed pool. We stayed in the standard lodge No. 1, and it had a great view, as well as being large, airy, relaxing and welcoming. Lovely touches like complimentary prosecco, nuts, rum punch ...in addition to usual tea and coffee. And the setting....The photos do not lie. The setting is indeed superb. We enjoyed the walks around the estate too and Judy was helpful and gave very personal attention - pointing us in the direction of a virtually deserted beach just 5 mins down the road. Hotel staff helpful and friendly- I even had walking poles made for me for my walk up Gros Piton as BA lost mine (I have left them for future guests!) I did the chocolate bean to bar tour- fun and informative if a bit overpriced. We thought the standard of cooking in the restauarant was very high so ate there all 3 nights, and enjoyed each meal - but as the menu does not change it was getting to feel a bit repetitive. Perhaps a "specials of the day" would prevent this? Service in the restaurant always efficient, but not effusive and some friendlier than others. We felt 3 nights was about the right length of time for a visit as it enabled us to do different things around Soufriere..

Room Tip: Lodge 1 had a good view and is in the standard category
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

228 reviews from our community

Traveler rating
    160
    56
    7
    2
    3
See reviews for
16
169
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Tobago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 28, 2013

Ambiance was wonderful. Open space, high ceiling, amazing view of the pitons. Despite being right next to Ladera, the view was interrupted and was breath taking. Loved the idea of cuisine based around cocoa. Fell flat on delivery of food and service. The food looked really good on the plates but the flavours were disappointing. Service was too slow, no smiles, servers uninterested and seemed untrained. Got a chance to see one of their rooms/cottage which was beautiful. Would love visit again on one of my visits, but having to think of dining elsewhere may make the option not practical.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tickhill, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 25, 2013

We chose this hotel having enjoyed Hotel Chocolat's chocolates for many years. We spent 5 days there to celebrate our 40th wedding anniversary. A delightful experience. All the staff are so welcoming and friendly; the rooms are large, well equipped and set in beautiful grounds; the cuisine is very special in using chocolate in most of its dishes - do not be put off as this does not mean everything is coated in chocolate sauce - quite the contrary - a subtle addition of chocolate nibs adds an interesting spicy flavour to dishes. For chocoholics it's paradise - for those with a more controlled enthusiasm, it's an exciting and enlightening experience. We did the "Tree to Bar" experience, exploring the chocolate making process from beginning to the end product which included grafting our own cocoa plant (which will be cultivated on the estate and which we will be able to see on our next trip !) and making our own bar - highly recommended. The estate grows its own fruit in addition to cocoa so the fruit platter at breakfast is the loveliest freshest most flavourful fruit I have ever eaten. Slightly out of the way, though daily there is a free shuttle bus to a nearby beach. The hotel has only 14 rooms which is a positive advantage in creating a small, friendly ambiance. They made our special event very special with lovely personal touches. Loved it !!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, March 4, 2013
So glad your special event was well celebrated with us. The breakfast fruit platter is my favourite too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2013 via mobile

Have stayed in literally hundreds of hotels and this has to be far the best ever experience. Great service with and informal feel. Superb food with a chocolate twist. Luxe rooms are a real treat. By far better than the anonymous beach resorts

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, March 4, 2013
True praise indeed from a well seasoned luxury traveller. Heart-felt thanks that you appreciated our approach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 23, 2013

IHotel Boucan is set in a lovely spot on the edge of the forest with views of the Petite Piton but a bit too low for views of the sea. We loved that it had none of the feel of the overdone resorts that populate much of the island. We are happy to have sprung for the luxe lodge, as the room was large and decorated, as is the entire property, in chocolate brown with a perfect view and open to the outdoors. The mosquito netting on the king bed may be necessary under some conditions, but we experienced few if any biting insects. The bathroom was to die for-- semi-outdoor full rain shower, stylish fixtures, and double sinks. The service is impeccable and island-friendly. We had breakfast brought to our room, and despite the uphill climb with a full tray, the waitstaff made us feel that they were happy to do it. Breakfasts were lovely; eggs were done to perfection each morning, although the fresh fruit platter rarely contained ripe fruits, as if they were more concerned with the look of the plate than the taste. A lunch at the pool of chicken roti could not have been more delicious or more nicely presented. The dinners were delicious and beautifully served, but limited in choices, which is a problem if you are taking all your meals at the hotel and staying for more than two nights. In addition, the dining room ambiance was anything but romantic-- for a truly romantic dinner, walk across the street to Ladera and enjoy its views of the Pitons and the sea. The problem with the ambiance could easily be remedied with tablecloths and a lot less lighting. We did not do any of the guided tours, instead enjoying self-guided hikes into the forest and to the neighboring farms. We did take advantage of the spa and highly recommend the unique chocolate scrub.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, March 4, 2013
Great review of our Luxe rooms, food and service, thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 20, 2013 via mobile

This place is gorgeous. The hotel lodge room was amazing and very romantic. The hotel side of the business was top rate. You could not ask for more. The chocolate walk with the tour guide (sorry forgot his name) was excellent and he was a great asset to the team. Food in restaurant was really good, the cost was high but worth the money. The breakfast was awesome and included in room rate. You seriously will struggle to find a better fresh breakfast and for chocolate fanatics (which I am not) it is a real treat. However the only criticism was some of the waiting staff. Some appeared and actually were miserable, we had valentines day and the meal was awesome. However we waited for over an hour with no offers of any beverages. Overall this place is very worth the visit, very relaxing and you won't beat the location / setting. I became a little bored on day three as it is very remote and not walking distance of town. The views of the pitons were the best and I loved the place.

Stayed February 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, March 4, 2013
Very nice review, thank you. We have a daily beach shuttle which is complimentary and lots of activities as well as our on-site CocoaJuvenate spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arrington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 19, 2013

We celebrated a friend's 50th birthday here along with our two children aged 6 and 7 who delighted in the fact that all of the food in some way is 'laced with chocolate'! We watched in amazement as our youngest smacked her lips in appreciation over the pumpkin soup and the incredible salad with white chocolate dressing. A child who prior to this evening would run screaming from the table at the mere sight of vegetables (okay.. a slight exaggeration perhaps!).

The service was impeccable and could not be faulted. Presentation superb and of the highest standard. The food was delicious.. not the very best that I have sampled but it could not be faulted. My husband found the 'chocolate' in every dish a bit tedious and was very slightly underwhelmed but he isn't a chocolate lover so I don't count his verdict. Anyway.. it was not always evident that chocolate played a role in every course.. cacao beans are actually quite bitter on their own.

Completely recommend the restaurant especially for Valentines, a wedding anniversary or any other romantic or memorable ocassion or simply 'just because'. Fabulous in every way!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, March 4, 2013
Thanks and glad to hear we have some young converts to real chocolate!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Boucan by Hotel Chocolat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Soufriere
#5 Family Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#7 Romantic Hotel in Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Regatta Hotels, Orbitz, Tingo and Jetsetter so you can book your Boucan by Hotel Chocolat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

Owners: What's your side of the story?

If you own or manage Boucan by Hotel Chocolat, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.